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Frequently Asked Questions About Best Buy Las Vegas
How do I check product availability at the Las Vegas Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Las Vegas Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Las Vegas stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Las Vegas Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.2(2778 reviews)
Kirsten B
May 29, 2026
5 out of 5
Great service. They helped us find everything we needed.
Greg C
May 28, 2026
1 out of 5
Bought an open box TV....box full of dog hair. Return it. Buy another open box TV in excellent condition per the description. Missing remote and power cord. Store provides them from another TV. Get home and the stand is broken. That's three trips and no TV provided as described. Jeez. Terrible customer service that didn't seem to care one bit.
Edit: Best Buy did NOT resolve the issue. I had to place another order at another store and I was told to "let them know how it goes". If it goes well, they will "consider" sending me a gift card. No resolution on the initial issues, no added help on the new order, no discount/gift card to use against the new TV, no commitment on the amount it will be, etc. BAD EXPERIENCE AGAIN.
Response from Best Buy
May 29, 2026
Hello.
To have many issues regarding a purchase is never ideal and we would like the chance to look into this and see how we can help assist.
To do so, please reach out to us on Facebook (https://bby.me/YZSPcv), Twitter/X (https://bby.me/JtvEHp), or Instagram (https://bby.me/qsxjOo). When you reach out, please be sure to include Google Review number 158531.
Thanks.
Frank S
May 25, 2026
1 out of 5
Didn't have the product I needed!
Jean E
May 12, 2026
5 out of 5
Did not have the equipment?I was looking for.