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Samsung Experience Only%20--%3e%3csvg%20version='1.1'%20id='Layer_1'%20xmlns='http://www.w3.org/2000/svg'%20xmlns:xlink='http://www.w3.org/1999/xlink'%20x='0px'%20y='0px'%20viewBox='0%200%2024%2024'%20style='enable-background:new%200%200%2024%2024;'%20xml:space='preserve'%3e%3cstyle%20type='text/css'%3e%20.st0{fill:%23FFFFFF;}%20%3c/style%3e%3cpath%20d='M12,23c6.08,0,11-4.93,11-11c0-6.08-4.93-11-11-11C5.92,1,1,5.92,1,12C1,18.07,5.92,23,12,23z'/%3e%3cpath%20class='st0'%20d='M11.56,7.17v9.66h3.06v-0.87h-2.18V7.17H11.56z'/%3e%3cpath%20class='st0'%20d='M8.48,9.81c0.73,0,1.32-0.59,1.32-1.32c0-0.73-0.6-1.32-1.32-1.32c-0.73,0-1.32,0.59-1.32,1.32%20C7.16,9.22,7.76,9.81,8.48,9.81z'/%3e%3cpath%20class='st0'%20d='M12.44,2.8c-0.12,0-0.33,0-0.44,0c-5.08,0-9.21,4.12-9.21,9.2c0,2.46,0.96,4.77,2.69,6.51%20c1.74,1.74,4.05,2.71,6.52,2.71c2.46,0,4.77-0.97,6.51-2.71c1.73-1.74,2.69-4.05,2.69-6.51v-0.42h-6.57v0.85h5.7%20c0,0.02,0,0.11,0,0.13c-0.28,4.35-3.92,7.78-8.32,7.78c-2.23,0-4.33-0.86-5.9-2.44C4.52,16.33,3.65,14.23,3.65,12%20c0-2.23,0.87-4.33,2.45-5.9C7.67,4.52,9.77,3.65,12,3.65c0.1,0,0.33,0.01,0.44,0.01V2.8z'/%3e%3c/svg%3e)
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Frequently Asked Questions About Best Buy Las Vegas
How do I check product availability at the Las Vegas Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Las Vegas Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Las Vegas stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Las Vegas Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.2(2748 reviews)
Sheri
March 06, 2026
1 out of 5
Bought an iPad (A16) and Apple Pencil on 3/6/26 when I got home the Apple pencil was empty. I called customer service immediately and spoke with them for 20 minutes. They transferred me to someone in the store who told me that they needed to investigate and then they will call me back. They called me back like 10 minutes later to tell me to come up to the store and they were going to exchange it out when I got up to the store the person supervisor didn’t know what I was talking about so I had to go over the whole situation again I had to sit in the store for 15 minutes while they investigate it and then they changed out my Apple Pencil super annoying, super embarrassing and not the kind of customer service you want when you spend $500.
Response from Best Buy
March 06, 2026
Hey there, Sheri,
We understand your frustrations surrounding your item being missing. We would love to hear more about this and look into this further. Please send us a private message on Facebook (https://bby.me/l8k8ui), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) for further support. Please start your message with "This is in regard to my Google review: ##126497".
Willy A
February 18, 2026
1 out of 5
Manager gave bad financial recomendation about applying for a credit card. I made a terrible mistake because it. Now complicating my business records.
Response from Best Buy
February 18, 2026
Hello, thank you for taking the time to share your review with us here. Can you please reach out to us on Facebook (https://bby.me/m01swq), Twitter/X (https://bby.me/lv0js4), or Instagram (https://bby.me/cf6hg1) with more information about your experience? Please begin your message with "This is regarding my Google Review #119089".
Chris B
February 09, 2026
5 out of 5
Best buy is always consistent across the country. Great techs and helpful Customer service
Gianna L
February 05, 2026
5 out of 5
Herbert helped me out in January picking a new stereo for my car with exactly what I wanted! He was super kind and helpful the whole time we were there deciding and with the process of getting it installed!
I came in again this week because my old laptop died and I needed a new one and Leo helped me out on deciding the best one for me and discussing the differences in the others that I liked! It’s not fun to spend a lot of money with big purchases in the first two months of the year but Leo and Herbert made the process smooth. They both went out of their way to make sure I felt comfortable and happy with my choices!