Frequently Asked Questions About Best Buy Las Vegas
How do I check product availability at the Las Vegas Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Las Vegas Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Las Vegas stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Las Vegas Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.2(2739 reviews)
Gianna L
February 05, 2026
5 out of 5
Herbert helped me out in January picking a new stereo for my car with exactly what I wanted! He was super kind and helpful the whole time we were there deciding and with the process of getting it installed!
I came in again this week because my old laptop died and I needed a new one and Leo helped me out on deciding the best one for me and discussing the differences in the others that I liked! It’s not fun to spend a lot of money with big purchases in the first two months of the year but Leo and Herbert made the process smooth. They both went out of their way to make sure I felt comfortable and happy with my choices!
Kei S
February 04, 2026
5 out of 5
Have not been to BB in a long time but the product selection has increased! If I want something faster than Amazon BB is my go to.
Maxx A
February 02, 2026
5 out of 5
Leo was amazing! He was super helpful and very informative, and was able to help us find the perfect computer for our computer needs. He has all the background information needed on all their products and was super nice helping us with all of our questions. Thanks Leo!
The 1
February 02, 2026
5 out of 5
I've bought a lot of my electronics from Best Buy and have been satisfied with the quality of the purchases. Only one went out on me soon after purchasing it. That was a Panasonic Microwave. When I called them about it they had me bring it in the same day. They immediately refunded my money and help me select another.
I've also bought Sony MX 1005 earbuds and 2 laptops. All have all been great and haven't given me any problems even after years of using them. The last microwave before this last one lasted 5 years. So far so good.