Henderson location failed us once again. We have visited before looking for a specific product to face disappointment. This was the third incident. Gracefully, they directed us to another location (Summerlin) which had the Gaming PC we wanted. Drove across town, made the purchase. Happy customer!
my electric vibrator exploded in my psy and it burned me
A human vegetable is more informative than some of the sales associates here at this location. Two stars because it saved me money since I didn’t want to purchase after.
Supposed to have Samsung rep available. Only at 2 stores in Las Vegas. Needed help. Door rep helped me with tech problem. Thanks!
Response from Best Buy
March 25, 2026
Hello,
Thanks for taking the time to share your feedback with us. We understand finding that there wasn't a Samsung representative available at the store, as you were expecting, isn't ideal. We're glad to hear that you were able to be assisted though.
If you wish to share any other feedback or have this documented on our corporate level, feel free to send a private message on one of our social media platforms, Facebook (https://bby.me/kURntZ), Twitter/X (https://bby.me/zDiDjB), or Instagram (https://bby.me/YBuR6c), and mention your "Google review #134684".