Sabrina G
November 24, 2025
Cashier asked if I could clear the counter( no one behind me on Monday Nov 24 at 10:15 after I bought 8 gift cards. She hadn’t given me a bag… and followed up by saying “I have some tasks to complete on this counter” I asked if zcould have a bag , she gave me one and I said I wasn’t planning on staying at the counter. No reply ( I was so surprised at her , abruptness , I just left but I hope she reads this because I found it to be very poor personal skills and rude.i usually find employees at Best But very polite ! So, hopefully she cares enough to say thank you. Have a nice day next time like all the other cashiers I have ever encountered at Best Buy.
Response from Best Buy
November 24, 2025
Hi Sabrina,
Thanks for sharing this review. We're concerned to hear about this experience and that the way you were treated at the checkout counter didn't meet expectations. If you'd like to share additional feedback with us or discuss this further, feel free to reach out to us via our social media channels on Facebook (https://bby.me/vdlv0w), Twitter/X (https://bby.me/l56n15), or Instagram (https://bby.me/phwihw). Please include the Google Review reference number #74352 when reaching out.
Zyzak was the best! Very knowledgeable and worked hard to make sure we were happy with our purchase!!
Francisco F
November 19, 2025
Poor costumer service, rep gave me attitude when tried to make short conversation.
Me atendieron super bien sacaron mis dudas una paciencia y una amabilidad increible.