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Samsung Experience Shop- Samsung Experience Only
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Frequently Asked Questions About Best Buy Las Vegas Ii
How do I check product availability at the Las Vegas Ii Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Las Vegas Ii Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Las Vegas Ii stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Las Vegas Ii Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.3(4964 reviews)
ANGELICA C
October 21, 2026
5 out of 5
Eduardo is the GOAT!!! The gentleman in appliances with glasses kinda of tall helped me with my tripod and vloggin kit even set it up in store to show my daughter and I all the prompts!!! He showed TREMENDOUSLY VALUED CUSTOMER SERVICE AND WE REALLY WOULD LIKE TO SAY THANK YOU DARLING YOU ARE VERY MUCH APPRECIATED🙏😊🤗💐💐💐💐💐💐💐💐💐💪🏽💪🏽💪🏽‼️‼️‼️
Jennifer
October 19, 2026
3 out of 5
As a Best Buy Plus Member, I came into the store hoping to get a price adjustment. The first person who helped us called a manager ‘Dale’ who said there was an error and to call corporate he was not very helpful . Once we called they did not help at all , he kept repeating “support team is closed” unable to help me and I would miss out on my price adjustment on $2699 to the new price $1397 on a TV but claimed it was a 24/7 service. He was unprofessional. The 24/7 support was a AI chat bot. After being told I was going to miss out on price adjustment I decided to be hopeful and go back in the store Chris and Valeria save the day by getting the price adjusted. They both taken the time and dedication to figure how to fix the “error” it was very kind of them because of them I will continue to be a Best Buy customer
Thank you!!!
Response from Best Buy
October 20, 2026
Hello, Jennifer,
Thank you for reaching out regarding your Price Match experience while visiting our Las Vegas, NV Best Buy and our corporate support representatives. Please reach out to us so that we can look into your experience and Price Match request with Review 240692.
Our team would be happy to assist you on any of the following platforms:
Facebook: @BestBuy
Instagram: @BestBuy
Twitter/X: @BestBuySupport
Chase P
October 17, 2026
5 out of 5
Best service I have had I unfortunately came In a couple minutes before closing and Wayne still helped me out with an exchange I needed down and stayed late to help, everyone at this location was super helpful and would highly recommend this location!
Jacques B
October 11, 2026
1 out of 5
Went to pick up an order.... even though I was an authorized pickup person i had to be reauthorized then I had to wait for 20 minutes then the untrained staff had to go through 4 people to find someone that could begin the transaction.... for a tech store it was disappointing to find no technical ability in the staff
Response from Best Buy
October 12, 2026
Jacques,
Picking up an order under the Friends and Family option should be a seamless process. Therefore, we can imagine how you felt when there was a delay with grabbing your product when you arrived. So, that we can take a look into this further, please send a private message to us via Facebook (https://bby.me/VgbJBi), Twitter/X (https://bby.me/Cnc9aC), or Instagram (https://bby.me/rr99Wd) and reference "Google Review 233804".