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Samsung Experience Shop- Samsung Experience Only
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Frequently Asked Questions About Best Buy Las Vegas Ii
How do I check product availability at the Las Vegas Ii Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Las Vegas Ii Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Las Vegas Ii stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Las Vegas Ii Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.3(4957 reviews)
Priscilla W
October 05, 2026
5 out of 5
Excellent Customer Service from Ripley W and John!
On September 19, 2026, I visited the Best Buy store on Rainbow in Las Vegas and received excellent customer service. Ripley W and John assisted us with purchasing two outdoor Ring cameras and two indoor Ring cameras. They both went above and beyond to make everything a great experience for us. I highly recommend this store location!
Midnight K
October 04, 2026
1 out of 5
Zero customer service ,even after walking around for 30 mins looking for something.
Response from Best Buy
October 05, 2026
Hello,
Thank you for the review. When visiting a store and looking for assistance, it is important to know that you have a team of associates available to help. Hearing that this was not the case when you visited your local Best Buy is disappointing.
We would like to ensure your feedback is formally documented within our Corporate system to be reviewed internally by the appropriate teams. To do so, please send us a message on Facebook, Twitter/X, or Instagram, I’d recommend sending a private message or DM. Please include Google Review 230574
Alison B
October 03, 2026
1 out of 5
I bought a gaming PC that failed in two months (they could not fix it). They gave me store credit but refused to ‘eat the cost’ of the price increase of the closest match to the one that I bought. They don’t want to be held entirely accountable for faulty products that they sell. I had to shill out a couple hundred bucks to get what I already had, lost my hard drive and data, and they would only give me store credit instead of refund so I had no choice. This happened WITH a warranty.
Mara M
September 27, 2026
5 out of 5
We just had to come here and say how amazing John P. was today at the N. Rainbow & Lake Mead location! He was truly the reason behind our pretty large appliance purchase today.
From start to finish, John was incredibly patient, kind, and helpful. He had an answer to every question we had and took the time to make sure we felt completely confident and comfortable with all of our choices. We never felt rushed or pressured, and his knowledge and genuine care made the entire experience so easy and enjoyable.
We will absolutely be shopping at Best Buy again, and we’ll definitely be hoping to work with JP whenever we can. He’s an absolute asset to the team!