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Best Buy Maryland Parkway
Services Offered
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Frequently Asked Questions About Best Buy Maryland Parkway
How do I check product availability at the Maryland Parkway Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Maryland Parkway Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Maryland Parkway stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Maryland Parkway Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(8759 reviews)
Jared E
January 24, 2026
1 out of 5
Geak Squad has Appointment and Walk In service. If you dare think you can be a walk in, they will give the absolute highest level of rudeness and disdain for not having an appointment. This fella told me to have a seat till he finished with his current appointment. 15 minutes of waiting I notice another name pop up on the waiting board, but he never asked my name. I asked why my name wasn't added to the waiting list? With so much disgust and contempt on his face and in his voice he said - the waiting board is for APPOINTMENTS we get to walk ins whenever we get to you. Worst customer service than an angsty San Francisco coffee barista.
hi u
January 23, 2026
1 out of 5
Placed a pick up order saying it was ready to pick up and was told they couldn't find it.
Judy J
January 16, 2026
3 out of 5
Customer service kinda trash if ya ask me!!!!
First guy I asked for help was not helpful at all pointed elsewhere and walked away. Upon looking for my item a lady made a comment but didn’t think to ask what I was looking for or if I needed any help. Thankfully Jayden and Amy were awesome and attentive. Although I believe they were a part of Samsung and not Best Buy go figure. The gentleman cashing us out of as friendly and efficient. The rest of the staff was just careless and sucked!!!
Response from Best Buy
January 16, 2026
Hello, Judy,
Thank you for leaving us a review. It saddens us to hear that your recent experiences have not been a positive one, especially when needing support. We appreciate your feedback, and would like to formally document your interaction. Please reach out to us via social media. Our team will be happy to assist you on the following platforms:
Facebook: @BestBuy
Instagram: @BestBuy
Twitter/X: @BestBuySupport
Kindly mention the phrase “Google Review, Convo #105606" when reaching out on social.
Thomas P
January 14, 2026
4 out of 5
Been shopping ate best buy for over 40 years.
Always had a good experience.