A big thumbs up for your wonderful employee, Lourdes. My husband, age 90, frequently shops at Best Buy on Maryland Parkway in Las Vegas. Several times previously Lourdes had assisted us and found us just what we needed. Today I received the same excellent service. Lourdes is attentive, helpful, and she listens! She is very patient in dealing with the elderly, and always greets us with a warm, welcoming smile. The staff at the Best Buy on Maryland Parkway is the reason we always shop there.
Went to pickup a TV. The staff were very friendly and helpful. One gentleman was on his break and even assisted in loading it in the truck.
The female working at the online pickup tonight was unreasonably disrespectful & absolutely dreadful to deal with. Gave my man the biggest attitude for no reason, rolled her eyes & smirked when he mentioned he arrived early for his pickup. Had zero concept of customer service. Then when asking her if a product was in stock, instead of checking she said "probably not". We let her buddy Casey know how rude she was, & he seemed just as professional as her. Definitely won't return to this location with such unpleasant, careless staff.