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Best Buy Maryland Parkway
Services Offered
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Frequently Asked Questions About Best Buy Maryland Parkway
How do I check product availability at the Maryland Parkway Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Maryland Parkway Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Maryland Parkway stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Maryland Parkway Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(8754 reviews)
Judy J
January 16, 2026
3 out of 5
Customer service kinda trash if ya ask me!!!!
First guy I asked for help was not helpful at all pointed elsewhere and walked away. Upon looking for my item a lady made a comment but didn’t think to ask what I was looking for or if I needed any help. Thankfully Jayden and Amy were awesome and attentive. Although I believe they were a part of Samsung and not Best Buy go figure. The gentleman cashing us out of as friendly and efficient. The rest of the staff was just careless and sucked!!!
Response from Best Buy
January 16, 2026
Hello, Judy,
Thank you for leaving us a review. It saddens us to hear that your recent experiences have not been a positive one, especially when needing support. We appreciate your feedback, and would like to formally document your interaction. Please reach out to us via social media. Our team will be happy to assist you on the following platforms:
Facebook: @BestBuy
Instagram: @BestBuy
Twitter/X: @BestBuySupport
Kindly mention the phrase “Google Review, Convo #105606" when reaching out on social.
Thomas P
January 14, 2026
4 out of 5
Been shopping ate best buy for over 40 years.
Always had a good experience.
William M
January 10, 2026
5 out of 5
I was helped by Kris, he was great, very good customer service, patient, friendly, and knowledgeable. Laughed at all my jokes. Great guy
Sathur J
January 09, 2026
1 out of 5
The manager Andrea at the Best Buy Maryland location was EXTREMELY RUDE, unprofessional, and disrespectful.
Instead of helping, she told me to throw the item in the trash or recycle it and asked why I didn’t go back to the branch where I bought it. That is not the customer’s responsibility. What I do with my item is my business, not hers. Her job is to provide service not to argue or push customers away.
If she cannot do her job with basic manners, she should stay home and not come to work. No one deserves to be treated this rudely.
This branch seriously needs to fix their staff attitude. Unacceptable.
Note for customers: I strongly recommend going to another Best Buy location if you don’t want to risk a bad experience. I hope this helps other customers avoid the same situation.
Service Date: 1/8/2026
Time: Around 7:15 PM