Recogía un laptop que ordene en línea estuve un tiempo prudente en línea esperando pero nafien llego en un tiempo de 20 nietos en tones le pedí a eveling que es una señorita que esta en la puerta dando la bienvenida a los cliente le pedí que llamara a alguien que atendiera en on line pick up y su respuesta fue si la persona que está en costumer service ocupa ayuda ella llamara me párese lo más pobre del servicio al cliente actuar asi con un cliente mi tiempo es importante también 07 /20/2027 12:42pm
Best buy lost a customer today, bought a frig, open box, and after asking if it was tested, and being assured that it was, and passed. It didn't after getting it home. Talked to customer service, and they said that the store would "make it right" so made an appointment and brought it back, for them to repair or replace, got told "return it and buy another one" like it is okay for you to sell things that are broken, as if they are good and make your customers do the run around transporting a heavy piece, for no good reason. Sorry best buy, you will never have my business again. Good job on you.
Response from Best Buy
July 20, 2026
Hello,
Thank you for the review. We understand your concern with your fridge not working. We would like to ensure your feedback is formally documented within our Corporate system to be reviewed internally by the appropriate teams. To do so, please send us a message on Facebook, Twitter/X, or Instagram, I’d recommend sending a private message or DM. Please include Google Review 190641
Nice place to get what you need