Best Buy Maryland Parkway

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Absolutely the worst customer service/support I've ever experienced in my 54 years of life to date. It started by going in before work looking for a magsafe wallet, the young lady who initially helped me said as soon as she's done looking up someting for someone she'll be right with me, totally understandable. I went back and waited approximately 5 feet from her work station. She came back and proceeded to help the next person in line, she then helped a couple after that. Thats when I said "I was definitely here before them" her response. " They were in line". WELL NO KIDDING, I wasn't aware that after being told she wouod be right back with me that I was supposed to go get back in line. I asked for a manager who told me the product I was looking for was at the Rainbow location, FALSE! It wasn't. It gets better..I went back after work around 8:30 PM to barren shelves that desperately need restocking. I found an open box Samsung C 5A cable that I took to checkout to see what the price would be. Waot for it. The young genius working the register wasn't able to pull up the price for whatever reason which is fine but this is where it gets good. Clerk "It's probably going to be 13$ and with tax it'll almost be the same price as a new one". New they're 19$ so I proceeded to explain how tax works. There's going to be tax on the 19$ dollar C cable too, so in actuality the open box at 13$ is almost 1/3 cheaper. All of this in one day at Worst Buy. Avoid this location like the plague. It's in the hood so I guess it's to be expected. Run away as fast as you can.

Best place to buy eletronics

The people who work here do not show any interest in wanting to help you. The online pick up staff did not want to address our order because they were 30 min away from closing though we had received an email that our purchase was ready to pick up at that time. Was a horrible experience trying to ask questions and get clarity.