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Best Buy Maryland Parkway
Services Offered
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Frequently Asked Questions About Best Buy Maryland Parkway
How do I check product availability at the Maryland Parkway Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Maryland Parkway Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Maryland Parkway stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Maryland Parkway Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(8726 reviews)
Corine B
December 08, 2025
1 out of 5
Terrible night Manager!!!! He was nothing but disrespectful the entire time. I was trying to pick up an order placed ahead of time and he basically told me "oh well" and refused to go look for my order or have anyone else go pull my order.
Amy A
December 06, 2025
1 out of 5
I purchased a satellite radio - free installation ($100). Did not like the location of where it was placed. I tried to return it and they want to charge me $100 to take it out of my car (my stopwatch to see how long it would take to remove it - literally 20 minutes. What a rip off. Then I went to their in-store customer service manager and he told me I have to call their customer service 800 # that he couldn't help me. I have NEVER had such bad service. Will NEVER shop at Best Buy again!!!!
Response from Best Buy
December 06, 2025
Hello, thank you for leaving us a review. Can you please reach out to us via private message on one of the following platforms with more detail about your experience? Please begin your message with "This is regarding my Google Review #82652".
Facebook (https://bby.me/8gul6h)
Twitter/X (https://bby.me/8wqoom)
Instagram (https://bby.me/hpm0dr)
Clayton r
December 05, 2025
1 out of 5
They did let me in after sitting for hours out side for the pokemon cards I was one of the top 10 in line and this is Bs cause of my bike they normally allow bike to be placed inside I really don't like that hold people back type of or deal
Kitty G
December 02, 2025
5 out of 5
Andrea needs a raise Best Buy. Terrible experience, awesome employee. Well, this was going to be a 1 star. Let me explain, our roadie driver went to the store. “Which we didn’t know is the delivery service Best Buy now uses.” She arrived at 10:30am and canceled the order at 1 pm. Well, we went to the store and got help. The only person who took time out of her day rather than the worker who was supposed to give the delivery driver our package, was Andrea, at 3820 Maryland location. This girl went above and beyond and needs a raise. Because no one was willing to help her in shipment she went back and grabbed the item herself. The only reason I’d ever come back again and spend over $200 again. Is because of that woman.