Best Buy Maryland Parkway

Great staff and lots of" toys" to try out Best buy really goes all out and makes it so that there are electronics for you to try out whereas others they all failed this one passes

Recently visited this store. Approached by worker STEVEN this man is extremely rude and gives this place a bad name. This company should really train Thier staff to treat customers with respect. Looking on here it's not the first complaint he's received this is the Vegas store off E KATIE AVE. I honestly feel actions need to be taken to prevent this happening again. Your employees are the face of your company. Rude staff = bad reputation. Again Steven I would not deal with him again his attitude made us leave the store his attitude won't disrupt our vacation

Very disappointing experience with Best Buy, nort las Vegas. I went to Best Buy around 8:30 PM to purchase a Samsung Galaxy Z Fold 8 Ultra as a birthday gift for my husband. After the purchase, I opened the box and immediately realized that I had been given the wrong phone — a Samsung Galaxy Z Flip 8 instead of the Fold 8 Ultra I had requested. I returned to the store the next morning to correct the mistake. The employee initially told me there would be no problem exchanging it and that I would simply need to pay the approximately $700 price difference. However, I was then told I also had to pay a $45 fee because the box had been opened. I explained that I only opened the box because Best Buy had given me the wrong phone in the first place. Despite this, I decided to continue with the purchase because the phone was meant to be a birthday gift. Then, incredibly, the employee brought me the wrong phone AGAIN — this time the correct model but with less storage than the one I requested. After approximately an hour of waiting, they finally brought out the exact phone I wanted. At that point, however, I was told that because of the way the exchange had to be processed, I could no longer finance the approximately $700 difference and would have to pay it immediately. What makes this experience even more disappointing is that just one week earlier, I had ordered a television from Best Buy online that never arrived. I eventually had to go to the store myself to cancel the order and get my money back. That process also involved a lot of unnecessary hassle, explanations, and waiting. So within approximately one week, I had two separate extremely frustrating experiences with Best Buy — first with an online television order that was never delivered, and then with a phone purchase where I was given the wrong device twice and expected to deal with the consequences of mistakes that were not mine. I am writing this review under my own name and I stand behind every word of it. Everything described here reflects my personal experience with this store. I absolutely do NOT recommend this Best Buy location. I came prepared to spend a significant amount of money, but after the way these situations were handled, I left without the phone and with very little confidence in this store’s customer service.

Tuve la suerte de ser atendidos por Roci López y la experiencia súper increíble… excelente atención y carisma Mega recomendado, pregunten x ella