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Frequently Asked Questions About Best Buy Maryland Parkway
How do I check product availability at the Maryland Parkway Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Maryland Parkway Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Maryland Parkway stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Maryland Parkway Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(8937 reviews)
Mario R
September 03, 2026
5 out of 5
Carlos is a very efficient and great worker. He assisted me with all my questions and helped me with the newest technology since i’m not so tech savvy. If anyone comes here with anything electronics related go to Carlos!
Jerome A
September 01, 2026
1 out of 5
The staff in the electronics is not very welcoming and rude. If you can go to another best buy, please do so.
Response from Best Buy
September 01, 2026
Hi, Jerome!
Thank you for taking the time to reach out on Google with a review. It fully makes sense expecting support in store that is friendly and respects your time. We would love to hear any feedback you may have and provide assistance if possible. To get started, please reach out privately on social media with your name, phone number, and email. Please mention Google Review #216817 in your message. You can find us here:
Facebook (https://bby.me/b0rA2F)
Twitter/X (https://bby.me/5gJqYE)
Instagram (https://bby.me/z3Zuuj)
We hope to hear from you!
Gustavo M
August 26, 2026
4 out of 5
Lleno de tecnología pero hay poco personal de asistencia
Jessica A
August 24, 2026
1 out of 5
⭐ 1 estrella
**Pésima experiencia en Best Buy\.** Acudí específicamente a la tienda para comprar un Starlink, acompañada de mi hijo y de un compañero\. En lugar de recibir asistencia y un trato respetuoso, fui tratada de una manera completamente inaceptable\.
Anthony, Charles y James, incluido el manager, estuvieron involucrados en la situación\. **No solo se negaron a venderme el Starlink, sino que también me dijeron “GET OUT” y me echaron de la tienda\.** Todo esto ocurrió mientras estaba acompañada de mi hijo\.
Nunca había recibido un trato tan irrespetuoso en una tienda a la que acudí simplemente como cliente para realizar una compra\. No estaba causando ningún problema; mi única intención era adquirir el producto que necesitaba\.
Considero especialmente grave que un manager haya permitido o participado en una situación así, en lugar de intentar resolverla de manera profesional y respetuosa\.
**Best Buy debería investigar seriamente lo ocurrido y revisar la conducta de los empleados involucrados\.** Después de esta experiencia, no recomiendo esta tienda y definitivamente no volveré a comprar allí.