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Best Buy Maryland Parkway
Services Offered
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Frequently Asked Questions About Best Buy Maryland Parkway
How do I check product availability at the Maryland Parkway Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Maryland Parkway Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Maryland Parkway stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Maryland Parkway Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.2(8436 reviews)
Michele S
December 02, 2024
5 out of 5
Customer service quite helpful - automatically - also, check-out quick & attention to detail - as they explained circumstances - Sis in Christ: Sis Michele Smith
Adrian K
December 02, 2024
2 out of 5
Ordered two in-stock laptops on Sunday, December 1 for curbside pickup same day. By closing time they were still not ready for pickup. I went to the store, it was not crazy busy. My request to expedite my order was laughed at.
Response from Best Buy
December 02, 2024
Hi, Adrian!
Thank you so much for your review! We truly appreciate your feedback and understand the excitement of ordering a product. We know how important it is for you to receive your items on time, and we are committed to processing all orders as efficiently as possible. While this busy season may lead to some extended delivery pick-up times, we're here to support you and make your experience as smooth as possible. Your satisfaction is important to us!
So that we can properly document your feedback and help with any additional concerns you may have, please use any of the links below to contact us via social media with your full name, phone number, and email address. Be sure to include your Google review, 64505371.
Facebook: facebook.com/BestBuy
Instagram: instagram.com/bestbuy
Twitter/X: twitter.com/BestBuySupport
Kind regards,
^Pre
Shad T
December 01, 2024
1 out of 5
This place has enough employees to help everyone in the building and I had to ask for help several times. Once when I ordered something online and they aren't available to provide me with my order. The second time was when I was trying to checkout but the staff were speaking with each other several minutes before I finally asked to checkout. I wouldn't recommend this place to anyone who wants help.
Response from Best Buy
December 01, 2024
Hello,
Thank you for sharing your review. We strive to provide a high quality experience inside our retail locations and can see how this missed the mark. We would like to follow up with you on this further.
Please contact us through a private message on Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), or Instagram (instagram.com/bestbuy). For the fastest response, please include your full name, email, phone number, and "Google Review 64499812" in your message. Thanks!
Regards,
^April
Shane S
November 30, 2024
1 out of 5
Don’t use their delivery service. I bought two high value items and wanted delivered after a few days when I would be home to receive them, they said no problem and scheduled the delivery. It was a problem. They delivered the packages early while I was at work. Had to leave work early to get home before anyone could steal them.
Response from Best Buy
November 30, 2024
Hi, Shane,
Thank you for taking the time to share this review with us, although we hate to hear your order was delivered at an inconvenient time. We would like to look into your order, and ensure your feedback is formally documented on a Corporate level for internal review.
To get started, please send us a message on Facebook (http://Facebook.com/BestBuy), Twitter/X (http://Twitter.com/BestBuySupport), or Instagram (http://Instagram.com/BestBuy). I’d recommend sending a private message or DM, as we will need you to provide your full name, email address, and telephone number to complete the documentation process. Please also include a note stating you are reaching out from a Google review by including this reference number: 64495098. We look forward to hearing from you!
Regards,
^Katie