Frequently Asked Questions About Best Buy Maryland Parkway
How do I check product availability at the Maryland Parkway Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Maryland Parkway Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Maryland Parkway stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Maryland Parkway Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(8969 reviews)
Mauro C
October 01, 2026
4 out of 5
Encontré lo q fui a buscar, el chico q me atendió no hablaba en español pero con ayuda de otra vendedora nos entendimos y todo fue de 10.
Tracker T
October 01, 2026
1 out of 5
I want to pick up some some things. Staff was not helpful. I asked for the code to the restroom and the staff said it's for customers only. I actually had to show him my pickup notification in order for him to give me the code. When I finally found a staff member that could actually get a product out of the case for me they were unable to find the item. What made this frustrating is I was pointing to it inside the case and I said that is the item I want. They kept trying to tell me it was not the right item. When they rang it up the price looked odd I said give me one sec I want to double-check that price and upon returning less than 30 seconds later the cashier has walked away voided my transaction and no one is paying attention to me out of the three gathered around the register. I am so sorry to say this is the worst experience I have ever had at Best buy.
Response from Best Buy
October 01, 2026
Hello.
It sounds like you did not have the type of shopping experience that we want our customers to have. If you would like to add anything, or have questions, please reach out on social media. Be sure to reference your review #229017 in your message. Have a good one.
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