Best Buy Maryland Parkway

Buen surtido

Being from Minneapolis, I am always excited to see you a Best Buy in a different city. I have bought hard drives here that are going on 13 years old. I overheard a conversation from one older customer to a clerk, and the answer he got was not correct. So I told the older customer the correct answer. The products I bought were high-quality and worked. The cell phone department took a couple of extra minutes to get my SIM card to work.

Deceivers with the warranty...

I want to premise my review with the fact that for the past 20 years at least I have purchased every electronic device And appliance from Best Buy not only personally, but for all of my business professions. We are upgrading our offices and purchased two 50 inch televisions from Best Buy but it was through Amazon. Upon delivery, we set them up in the two office rooms however, one of the screens had a yellow line throughout the entire Left-hand side. We reached out to Amazon because that’s where we purchased the television and they reached out to Best Buy which accepted our return with the condition that we bring it back to the store by February 24 which is 30 days.. Life happens but we were able to drop it off before the 30th day or February 24. The manager Arods was very rude and kept reciting their return policy that he can accept return If you wanted to if they are damaged. We both agreed that the damage from the television most likely happened during the delivery process which again we both confirmed Best Buy hired the courier. They would not accept any exchange or refund for the damaged television, even though it fell within the parameters they agreed to with Amazon replaying their return policy that returns are at the discretion. I’ve spoke with the corporate office and they said they would only give me 15 days however again they agreed to my return by February 24 through Amazon. Luckily enough, Amazon is an amazing company and they took the fall for Best Buy and even refunded my money. Best Buy asked me if I wanted their broken TV back and I just looked at them and walked out.