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Best Buy Maryland Parkway
Services Offered
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Frequently Asked Questions About Best Buy Maryland Parkway
How do I check product availability at the Maryland Parkway Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Maryland Parkway Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Maryland Parkway stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Maryland Parkway Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(8602 reviews)
James “
July 25, 2025
2 out of 5
Place is pretty abandoned and just sort of sad.
Response from Best Buy
July 25, 2025
Hello James!
Thanks for reaching out and providing your feedback regarding your visit to our Parkway location. I would like to document your experience for you, so we can find ways to improve the customer experience. To start, you can contact us through social media and reference Google Review #20182. Just provide us your full name, email address, and telephone number to complete the documentation process. I look forward to hearing from you!
Facebook (https://bby.me/q4ghgn)
Twitter/X (https://bby.me/m09ph6)
Instagram (https://bby.me/icxjb6)
Google Review #20182
Thanks,
^Ezra
The K
July 23, 2025
1 out of 5
Where do I even begin.
I ordered 4 items from Best Buy: refrigerator, washer, dryer and mini-fridge. I also ordered all the parts needed for installation, or so I was told.
Technician came out without the part to install the stacking washer and dryer. He refused to install the appliances, then he tried to take the appliances back. After I threatened theft charges he left the appliances in the garage and took off.
Best buy then scheduled the follow up appointment on Wednesday. Which was fine, except they sent the same technician out again.
After I made it clear he was not allowed back in my house (though I was already reassured the same technician wasn't going to be coming back out) I am being told I will have to wait at least another week for them to send someone back out.
So now it has been 5 days, multiple phone calls, live chats and departments later and I still have a broken washer and appliances I can't use and no one who seems to be able to help.
Update. I have tried to contact best buy but they have declined to do anything that would fix the situation. They are refusing to send a technician out. They keep hanging up when I call. They are refusing to help with the exchange of the broken appliance.
I have never been treated so horribly as I have by best buy. 10 phone calls. 4 live chats. 2 appointments. 1 in store visit. And nothing. I have a broken washer and a fridge that cannot be used.
Response from Best Buy
July 24, 2025
Hello there.
Thanks for reaching out. We know how important it is to have the service you expect when buying new appliances. If you would like more help, you can connect with a live representative through one of the social media platforms listed below.
Facebook: @BestBuy
X: @BestBuySupport
Instagram: @BestBuy
When you private message us, please reference your Google review number #19548.
Sincerely,
^ Jason
Salvador A
July 22, 2025
5 out of 5
Increíble tienda para comprar electrónica y electrodomésticos
Sandra
July 22, 2025
5 out of 5
Good services