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Best Buy Maryland Parkway
Services Offered
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Frequently Asked Questions About Best Buy Maryland Parkway
How do I check product availability at the Maryland Parkway Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Maryland Parkway Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Maryland Parkway stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Maryland Parkway Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(8698 reviews)
Donte G
November 09, 2025
1 out of 5
I had Just Bought two TVs that were underneath the same brand from them and when I took them home one of them Had a broken screen I Call customer service and they told me I would get a replacement so I return back to the same store not even an hour later too try to get a refund or at least an exchange and they deny me saying it was my fault that it was broken when I ask can I at least get a refund?when it came defected They instantly told me no I lost out 180 of my hard Earned money that they took because of their mistake. I will never shop at Best Buy again terrible customer service and terrible way of handling equipment…… I hope This review helps the people that are looking to buy a TV. Don’t waste your hard earn money on this place. And if you do make sure you They tested before you take it.
Celeste B
November 08, 2025
5 out of 5
I had an outstanding experience at Best Buy thanks to Joshua. After being told at another location to purchase the wrong charger for my camera, Joshua quickly identified the exact charger I actually needed. He handled the exchange smoothly and professionally, and his level of knowledge far exceeded what I typically encounter. Joshua’s expertise and customer-focused approach truly saved the day. Highly recommend seeking him out!
Lou R
November 08, 2025
5 out of 5
They have great prices on televisions
Katlyn L
November 01, 2025
1 out of 5
Terrible customer service . Vivian seems to think it’s ok to tell people the manager can’t help you , instead of putting the manager on the phone. I can’t believe Best Buy hasn’t gone out of business.