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Frequently Asked Questions About Best Buy Maryland Parkway
How do I check product availability at the Maryland Parkway Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Maryland Parkway Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Maryland Parkway stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Maryland Parkway Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(8996 reviews)
Makayla W
October 23, 2026
2 out of 5
We went specifically for a starlink mini. They weren't in stock. We were going to get a large one instead but their Starlink "guy" is only there on Fridays and couldn't help set it up anyways. We called customer service and they can get it set up for you, but without them physically being there they cannot offer the great deal they have through December that lets you get $100 off. So we drove over to another Best Buy and they helped us instead. It isn't for a lack of the staff here trying, they just had no idea what to do. I think if a business sells a product during business hours, they should have a way for it to get sold properly during all of those hours.
Margaurette P
October 22, 2026
1 out of 5
Terrible experience w best/ worst buy. They dumped my tv off at my door in a high traffic area w no notifications no nothing a week early. It was stolen by the time I found out they delive4ed, they won't do ANYTHING. THEIR CUSTOMER SERVICE IS SO BAD ITS A JOKE.
Response from Best Buy
October 23, 2026
Hi,
Having your order stolen is upsetting, and we can understand your frustration. We'd like the opportunity to discuss this matter further. Please connect with us through a private social media channel and mention review #242061.
Facebook (https://bby.me/qQGdwh)
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Steve J
October 22, 2026
2 out of 5
It's a bit rough in this store compared to most. I didn't have a great experience, particularly with the Ssmsung rep.
Debra M
October 21, 2026
1 out of 5
Staff is so rude, avoid this store.