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Best Buy Maryland Parkway
Services Offered
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Frequently Asked Questions About Best Buy Maryland Parkway
How do I check product availability at the Maryland Parkway Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Maryland Parkway Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Maryland Parkway stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Maryland Parkway Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(8540 reviews)
Sergey L
May 01, 2025
1 out of 5
I went there to get a power cable for a pc. The cheapest cable they offered was 25 dollars!!! I think they have very inflated and opportunistic pricing and that the customer service is hit or miss. One employee would not even show me the cable while another was super helpful and went above and beyond. Be careful due to proximity to the convention center I feel like their pricing is inflated.
Esteban M
April 25, 2025
5 out of 5
Excellent service! Alex assisted us in Spanish, was very generous with his recommendations, and provided us with the best information to make an excellent purchase. Congratulations to the store for having staff who speak Spanish and are also so dedicated to providing outstanding customer service.
- comentario en español-
Excelente atención, Alex nos atendió en español, fue muy generoso con sus recomendaciones y nos brindó la mejor información para hacer una excelente compra, felicitaciones a la tienda por tener personal que también habla español y además es tan bien esmerado en el servicio.
Firat T
April 21, 2025
5 out of 5
Bought my ear phones which are cheaper than market in eu
chel c
April 18, 2025
1 out of 5
Ordered online and it said available today. The whole day no update called and switch stores to confirm 1,500 monitor and confirm item is there. No update went to the store and told me it's in h.r hands no manager can do anything. I've got the order number and confirmation. And there is a other monitor exactly the same but they couldn't help me. I wish we had other tech companies best buy customer service is really bad
Response from Best Buy
April 19, 2025
Hello, Chel,
Thank you for reaching out to share your concerns about your order. I can understand that having another customer attempting to purchase the only item left in store can be difficult. We certainly recommend waiting for a Ready for Pickup text/email before going to the store. We cannot guarantee inventory, nor can we remove an item out of a customer’s hand for an order. This can be complicated and we certainly will get the item ready if the customer decides they don't want the product or order a replacement if needed. If you would like more support, please reach out to us on any of our Social Media Profiles below with Review 65056653, in a Direct Message or Private message also include your full name, email, and phone number for support.
Facebook (facebook.com/BestBuy)
Twitter/X (x.com/BestBuySupport)
Instagram (instagram.com/BestBuy)
Sincerely,
^Tommy