Frequently Asked Questions About Best Buy Maryland Parkway
How do I check product availability at the Maryland Parkway Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Maryland Parkway Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Maryland Parkway stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Maryland Parkway Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(8770 reviews)
Robert Y
February 12, 2026
5 out of 5
Geek Squad us very helpful, especially Matt! Great place to get technical help with computers and phones!
Asley B
February 12, 2026
5 out of 5
Excelente servicio y calidad
G
February 09, 2026
1 out of 5
I had a pick up from an on line purchase. I went in to this store and employees feel 😵 zombie like. There's no more customer service anymore, no courteous "hello 🖐👍 welcome to best buy; how can I help you? I find my self writing more bad reviews than good lately. I think In and Out Burger is the only place left with great 💯 customer service. Wow!!🤯 Love that place!!!
Response from Best Buy
February 09, 2026
Hello. We appreciate you taking the time to reach out. We always strive for the best customer service so to hear this was not your experience, is concerning.
Furthermore, we would like the chance to document your feedback and help assist in any way. To get started, please feel free to reach out to us via Facebook (https://bby.me/ho47up), Twitter/X (https://bby.me/yfzuuu), or Instagram (https://bby.me/2t8qpk). Please be sure to include Google Review number 115124 when reaching out.
Thanks!
Michele G
February 06, 2026
1 out of 5
Customer service by phone was extremely hard to access. I was promised multiple manager call-backs that never happened, which made the situation even more frustrating. This level of follow-up is not acceptable.
Response from Best Buy
February 06, 2026
Hi there,
Thanks for leaving your review. It's unfortunate that you were not able to get the help you needed. We understand why it would be frustrating expecting a call back that didn't happen. We're happy to help in any way we can. Please connect with us by sending a private message on one of the below social media platforms. You may include the Google review number 114033 as reference.
X: https://bby.me/o7bo6g
Facebook: https://bby.me/fnmoas
Instagram: https://bby.me/xoxdgr