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Frequently Asked Questions About Best Buy Maryland Parkway

How do I check product availability at the Maryland Parkway Best Buy?
How do I check my order status?
My local Maryland Parkway Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Maryland Parkway stores’ holiday hours?

Recent Reviews

4.1
(8694 reviews)
Katlyn L
November 01, 2025
1 out of 5
Terrible customer service . Vivian seems to think it’s ok to tell people the manager can’t help you , instead of putting the manager on the phone. I can’t believe Best Buy hasn’t gone out of business.
Sara A
November 01, 2025
1 out of 5
Warning do not buy here
katlyn (
November 01, 2025
1 out of 5
Untrained staff . Did a return , and never received my refund . Filing with the bbb today .
K L
October 31, 2025
1 out of 5
Vivian is rude over the phone , hung up on me . She refused to let me speak to a manager . She should not be in customer service . John on the other hand , although he couldn’t help me with my situation at least he was able to provide me some information and went above and beyond to try to help . Purchased my phone off DoorDash …. worst mistake ever. I returned the phone and I haven’t got a refund and no way to get one.
Response from Best Buy
November 01, 2025
Hey there. Thank you for your review. We can understand how you are feeling regarding this recent experience on the phone. We would love to learn more about this situation and help in any way possible. Please feel free to reach out to our support teams on social media, so we can better assist you. - Facebook (https://bby.me/67uepw) - Twitter/X (https://bby.me/80sib6) - Instagram (https://bby.me/pc28nd) When reaching out, please mention it is regarding your Google Review 63102. Kindest Regards.

About Best Buy Maryland Parkway

bestbuy.com