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Best Buy Maryland Parkway
Services Offered
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Frequently Asked Questions About Best Buy Maryland Parkway
How do I check product availability at the Maryland Parkway Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Maryland Parkway Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Maryland Parkway stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Maryland Parkway Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(8673 reviews)
Virginia S
October 15, 2025
3 out of 5
Ok
John H
October 14, 2025
2 out of 5
Employees are plentiful, but walking over each other
M C
October 14, 2025
1 out of 5
Terrible customer service. Every worker just standing around not helping anyone. They also let my 4'11" self drag a 65" TV outside through the parking lot to my car because they did not have any of the bigger carts "available". I had asked one employee for the empty one next to him and he just said "No, use one of the smaller ones" .. Well Sir, the smaller cart could not haul the tv I wanted.. So I dragged it through the store to the register then to my car. Instead of someone attempting to help me, they just all watched me drag the TV. No wonder why everyone just rather buy everything from Amazon. Absolutely ridiculous.
Response from Best Buy
October 14, 2025
Good Morning,
We certainly understand how you are feeling after not getting the help you needed with transporting your new television purchase. We would love to review this situation in depth. Please feel free to contact our team by sending us a private message on social media. Be sure to include your Google review case ID in your message: #55516.
- Facebook (https://bby.me/85y0rd)
- Twitter/X (https://bby.me/7hm1sr)
- Instagram (https://bby.me/4a4ocf)
Jonathan R
October 13, 2025
1 out of 5
Racial staff
Response from Best Buy
October 13, 2025
We understand the frustration when an experience in one of our stores fails to meet your expectations for a welcoming environment. We'd like to ensure this feedback gets into the right hands and is documented here at our corporate offices. Please reach out to us in a private message on Facebook (https://bby.me/1dsmxn), Twitter/X (https://bby.me/0a6t23), or Instagram (https://bby.me/t1m1js), and mention your Google review, 55338.