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Frequently Asked Questions About Best Buy Maryland Parkway

How do I check product availability at the Maryland Parkway Best Buy?
How do I check my order status?
My local Maryland Parkway Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Maryland Parkway stores’ holiday hours?

Recent Reviews

4.1
(8770 reviews)
Robert Y
February 12, 2026
5 out of 5
Geek Squad us very helpful, especially Matt! Great place to get technical help with computers and phones!
Asley B
February 12, 2026
5 out of 5
Excelente servicio y calidad
G
February 09, 2026
1 out of 5
I had a pick up from an on line purchase. I went in to this store and employees feel 😵 zombie like. There's no more customer service anymore, no courteous "hello 🖐👍 welcome to best buy; how can I help you? I find my self writing more bad reviews than good lately. I think In and Out Burger is the only place left with great 💯 customer service. Wow!!🤯 Love that place!!!
Response from Best Buy
February 09, 2026
Hello. We appreciate you taking the time to reach out. We always strive for the best customer service so to hear this was not your experience, is concerning. Furthermore, we would like the chance to document your feedback and help assist in any way. To get started, please feel free to reach out to us via Facebook (https://bby.me/ho47up), Twitter/X (https://bby.me/yfzuuu), or Instagram (https://bby.me/2t8qpk). Please be sure to include Google Review number 115124 when reaching out. Thanks!
Michele G
February 06, 2026
1 out of 5
Customer service by phone was extremely hard to access. I was promised multiple manager call-backs that never happened, which made the situation even more frustrating. This level of follow-up is not acceptable.
Response from Best Buy
February 06, 2026
Hi there, Thanks for leaving your review. It's unfortunate that you were not able to get the help you needed. We understand why it would be frustrating expecting a call back that didn't happen. We're happy to help in any way we can. Please connect with us by sending a private message on one of the below social media platforms. You may include the Google review number 114033 as reference. X: https://bby.me/o7bo6g Facebook: https://bby.me/fnmoas Instagram: https://bby.me/xoxdgr

About Best Buy Maryland Parkway

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