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Best Buy Centennial
Services Offered
Geek Squad Services
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Samsung Experience Shop- Samsung Experience Only
Car & GPS Installation Services
Apple Authorized Service Provider
Trade-In
Specialty Shops and Services
More to Explore
Frequently Asked Questions About Best Buy Centennial
How do I check product availability at the Centennial Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Centennial Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Centennial stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Centennial Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.2(3514 reviews)
John B
October 15, 2024
3 out of 5
amazon
Response from Best Buy
October 16, 2024
I appreciate you taking the time to share your feedback with us, John. We'd like to ensure this feedback gets into the right hands. Please reach out to us through our social media channels on Instagram (https://www.instagram.com/thisisbestbuy/), Twitter (https://twitter.com/BestBuySupport) or Facebook (https://www.facebook.com/bestbuy) with the details of your situation, your full name, phone number, e-mail, and the address to the location visited. Also add Google Review 64316317. We look forward to hearing from you.
Sincerely,
^Deysha
Keeven H
October 15, 2024
1 out of 5
Probably the worst Best Buy you can go to.. Staff is very uneducated & unprofessional very sad. I’ll never go to Best Buy ever again.
Response from Best Buy
October 16, 2024
Hello Keeven,
Thank you for your feedback regarding your recent experience. I recognize that it did not meet the standards we strive to uphold. As a fellow consumer, I value receiving precise and informed guidance while making purchases. It is disheartening to learn that we fell short in providing that for you.
We would like to ensure your feedback is formally documented within our Corporate system to be reviewed internally by the appropriate teams. To do so, please send us a message on Facebook (http://Facebook.com/BestBuy), Twitter/X (http://Twitter.com/BestBuySupport), or Instagram (http://Instagram.com/BestBuy). I’d recommend sending a private message or DM, as we will need you to provide your full name, email address, and telephone number to complete the documentation process.
Regards,
^Kristy
David H
October 14, 2024
5 out of 5
My wife and I just moved to Las Vegas and purchased a home. We were helped by Tones and some of the other staff at the Decatur location in purchasing some new items for our home. Tones was amazing. He took the time to explain Best Buy Total and showed us how he has used it himself. It really was the selling point for me. He is kind, respectful, and knowledgeable. It is nice to still find this level of customer service. Thank you for everyone who helped us with our purchase, your team is wonderful.
Deana L
October 02, 2024
4 out of 5
Extremely professional and so helpful. Solid knowledge of products and willing to assist with guestions. Thank you!