Frequently Asked Questions About Best Buy Centennial
How do I check product availability at the Centennial Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Centennial Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Centennial stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Centennial Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.2(3758 reviews)
yutona S
May 05, 2026
4 out of 5
Staff was knowledgeable and didn't try to push the more expensive items
Liv
April 28, 2026
1 out of 5
I came to pay a Best Buy credit card for my spouse. The lady a the front desk refused to do so. I explained to her that I do not have the account or card on hand due to my spouse working on the road and is not home months at the time. I explained to her that when I come in monthly to pay the card I am able to do so by providing other information. She told me she doesn’t want to get terminated by her job. I understand that. What is frustrating is that I come in monthly to pay this card and if this is a standard then everyone needs to be held accountable because if not it just gives the idea I can come in and pay the card off. Unfortunately we were unable to do payments online so that’s why I always come in person to pay.
Response from Best Buy
April 28, 2026
Good Evening, Liv,
We take concerns such as customer privacy extremely seriously, which is why there may be restrictions on accessing another customer's credit card account. We absolutely understand how you are feeling after having this issue. We would be happy to review this situation further with you. Please feel free to send our team a private message on social media that includes your Google review case ID: #146955.
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IM J
April 27, 2026
5 out of 5
Always great to be at best Buy as am electronic stuff big fan personel is really helpful and nice
Wes L
April 20, 2026
5 out of 5
The young folks on the floor are ladies and gentlemen .