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Services Offered
Geek Squad Services
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Frequently Asked Questions About Best Buy Centennial
How do I check product availability at the Centennial Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Centennial Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Centennial stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Centennial Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.2(3797 reviews)
Misty C
September 07, 2026
1 out of 5
Absolutely the worst I went in there to have My laptop updated asked for the year subscription of office 365 as for the year of Adobe all installed and then a virus protector I pick up my computer and nothing is even done to it literally 24 hours later when the guy told me it would take 2 to 3 days nothing was done. I call and get stuck in AI hell and only spoke to somebody who I couldn’t understand a word they were saying and they said that oh well we don’t normally do that but yet they sold me $200 on a membership and stated to me that that would all be done and covered in the membership. I even double checked it with the kid there was more interested in paying attention to whoever he was talking to on the other end of his little headset that now I bought a membership and didn’t get done complete scam. I can’t even talk to a real person. I had to make another appointment to go back in there the Decatur location in North Las Vegas absolutely absolutely the worst customer service I want my damn $200 back on a membership, especially since now I’m gonna have to go and do everything on my own why even go there?
M J
September 03, 2026
5 out of 5
Two days ago a kind young man helped me load my new monitor and PC into my car. Initially he was right by the door greeting customers but ended up helping when I asked where I could get a cart to place my items in. I have trouble hearing often, so I might have gotten his name wrong. I believe it was Nick? He had really nice styled hair, and I believe he had glasses on? In any case, he was extremely helpful and really nice!
Jerome A
September 01, 2026
1 out of 5
The staff here in this best buy are very dismissive. They should be re-educated for customer service as they do not know how to speak to people respectfully and do not know how actually find out what the customer need. I am in the customer service business as well and I would never dismiss any customer. Learn from me, approach the customer, find out what they need. Explore more. How are you gonna sell anything if you are not proactive? That's how it should be.
Lynnette M
August 28, 2026
5 out of 5
Excellent store. And service