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Services Offered
Geek Squad Services
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Frequently Asked Questions About Best Buy Centennial
How do I check product availability at the Centennial Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Centennial Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Centennial stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Centennial Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.2(3769 reviews)
Jon E
July 01, 2026
5 out of 5
Bought the most delicious smartphone at this place, and the price wasn't so great, but other than that, the performance on my new phone and my experience with the staff has led me to believe that my overall experience at this location was...
delicious
Zach
June 28, 2026
5 out of 5
Excelente service. Very helpful.
Arturo L
June 27, 2026
1 out of 5
I can honestly say I don't know where to begin. I wish this platform had negative star's. I was humiliated & wrongly accused. I purchased from Geek squad a good set of open box Airpods 4 yesterday. I couldn't get them to stay in my ears. I wanted them to so badly, but couldn't. I returned them to the store not even 24hrs later. The guy helping me opened them to inspect them. He dropped them & they dispersed all over the floor. He picked them up & asked that I disconnect them from my phone. He went to geek squad, came back and asked if I had another pair where I had swap them. He them proceeded to tell me he couldn't help me & to call corporate. I got his card & unfortunately the earbuds i can't and won't be using and left. I feel like I got scammed by best buy. Now I have a set of Airpods 4 that might be broken because the associate dropped them. Over many many many years I've remain faithful to best buy making vey large purchases. However the way I was treated today was humiliating. Thank you for your reply, but it doesn't really help me at all. I'm stuck with a pair or probably broken Open box Airpod 4 that your store sold me & won't take back and Your employe also dropped.
Response from Best Buy
June 27, 2026
Hey there.
Shopping for new headphones should be a pleasant experience. If you need some support, our social media team would be happy to help on any of the following platforms: Facebook: @BestBuy, X: @BestBuySupport, Instagram: @BestBuy. Please reference your review #179098 when reaching out to us. Thanks.
keke k
June 22, 2026
5 out of 5
Great