Tommie W
February 19, 2026
I love their warranty program. And the staff is always incredibly nice.
Tygrus B
February 17, 2026
Great service, great help
William F
February 07, 2026
Do not go to any Best Buy to buy anything., all these people want is to sell you stuff and they don’t care if it’s the right thing for you, these people work off commission. I went In to get my wife an Apple Watch and the guy was pressuring me into getting an Apple Watch when I was just asking questions about it. Again if you know what you want just order it online and do not go into any Best Buy store
Sometimes you can find some great deals.But customer service help is far between
Response from Best Buy
February 06, 2026
Hi, Bryan,
Thank you for your feedback. Not getting help when you really need it can be super frustrating. If you would like to formally document your review or you're still in need of assistance, please reach out on social media. Please include Google Review 113972 in your message.
Our team would be happy to assist you on any of the following platforms:
Facebook: @BestBuy
Instagram: @BestBuy
Twitter/X: @BestBuySupport