The young folks on the floor are ladies and gentlemen .
I was out of town and was unable to return a broken device they sold me, tried to return it when I got home and they refused the return because I was 2 days late. I understand there's policies but I returned it as soon as I possibly could. Won't return to this location, bad customer service.
Response from Best Buy
April 18, 2026
Hello,
Thank you for the review. We can understand your concern with not being able to make a return.
We would like to ensure your feedback is formally documented within our Corporate system to be reviewed internally by the appropriate teams. To do so, please send us a message on Facebook, Twitter/X, or Instagram, I’d recommend sending a private message or DM. Please include Google Review 143304
Simba was exceedingly helpful. Cheerful demeanor as well.
MrKemuel12
April 04, 2026
Do not use best, buy credit. That's called progressive.
But the inhouse credit, you can use it's my pleasure.Thank you