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Services Offered
Geek Squad Services
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Frequently Asked Questions About Best Buy Centennial
How do I check product availability at the Centennial Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Centennial Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Centennial stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Centennial Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.2(3814 reviews)
ChrisBoadt
November 09, 2026
3 out of 5
A ghost town during my recent visit. Looks like online retailers are having a toll on Best Buy. Only a handful of people in the store. They had an average amount of merchandise, but gone are the days I would wander around this store and dream of things to buy. I didn’t exactly find the pricing to be competitive. One lonely check-out clerk, which is good news if are purchasing something.
Response from Best Buy
November 10, 2026
Hi there,
We appreciate you taking the time to reach out here to share this experience with us. We hate hearing your recent store visit was a negative one, and would be happy to ensure your feedback is documented.
To get started, please send us a message on Facebook ( https://bby.me/HcEqDn), Twitter/X ( https://bby.me/y9o8bh), or Instagram ( https://bby.me/ziUwyy). Please also include a note stating you are reaching out from a Google review by including this reference number: 252792. We look forward to hearing from you!
Jessica M
November 08, 2026
1 out of 5
Be ware! Went to this store on Centennial and the manager, Lino, convinced me to apply for a credit card with false pretenses, stating that I would qualify for money back. When confronted about it he apologized but did not offer any solution. It seems that they are pushing everyone to apply for credit cards without disclosing all the details.
Response from Best Buy
November 08, 2026
Hello, Jessica,
Thank you for sharing your feedback. We understand your concerns regarding the credit card application process and the information you were provided. It's disappointing to hear that your experience did not leave you feeling fully informed or supported.
If you require additional assistance, or would like your feedback documented for further review, please send us a private message via social media. Our team would be happy to assist you on any of the following platforms:
Facebook: @BestBuy
Instagram: @BestBuy
Twitter/X: @BestBuySupport
Please mention the phrase “Google review #252139” when reaching out on social media.
William B
November 03, 2026
5 out of 5
The store is clean and well stocked. The pricing on televisions are competitive but the main reason for giving a five star rating is a sales person whose name is Tone (Anthony). His friendly, genuine, and understanding demeanor combined with a solid knowledge of electronics and televisions is the main reason I purchased a television from Best Buy.
Brittany K
October 31, 2026
5 out of 5
I had a complicated issue and they were very helpful. I bought headphones that did what I wanted them to do after a recommendation.