Fangytasuki
September 03, 2026
Customer service screwed me over when they told me I could bring in a trade in later after picking up a new phone. Turns out it does not work that way. I go to the store to ask if they can still honor the trade in promotion and they cannot. They robbed me of $300 and neither them or customer support can help me despite admitting to fault. Do not support a business that does nlt stand by their own word or has no power to correct their own mistakes. Whos word can you trust. This is just not a training issue, but a systematic issue company wide.
Poor service, over priced and rude Cx service. Denied me service to buy.
Steelcase G
August 30, 2026
"Great store! They don't repair Samsungs unless you bought it from them, and they don't fix iPhones—they recommended going straight to Apple instead. Otherwise, the staff is friendly, helpful, and dedicated to each customer's needs."
Very friendly and helpful staff