Ranc0GamingTV
July 04, 2025
This place looks clean and beautiful! I love going here
Had a wonderful experience with the associate Kaela. She was extremely helpful with my purchases. I was very clueless about certain appliances and a TV that I was interested in purchasing and she seemed to have known all the answers. I ended up buying a nice Ninja air fryer and a TV. 10/10 would recommend asking for her assistance, aside from being knowledgeable with devices, she is also superbly personable and knows how to cater to her clientele!! She absolutely deserves a raise. The only reason why I gave 4 stars is because her manager interrupted our interaction a couple of times, not that I was in any time crunch, but it still was distracting and I would forget my questions mid sentence. Other than that my experience was superb!
Xavier, the senior consultant, at this location is super patient, professional, and knowledgeable about the every single product sold here. He actually spent time and listened to your needs and provided suggestions accordingly. He walked us through all the appliances we needed for the new house and helped us secured all the good deals that we were not aware of. Super nice and helpful professional for someone who needs a second opinion on furnitures and stuff.
Best Buy offers a wide product range and solid in-store service, but online orders, customer support, and Geek Squad reliability are inconsistent. Delivery delays and refund issues are common complaints.