How do I check product availability at the Reno Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Reno Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Reno stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Reno Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(3894 reviews)
Gary T
October 06, 2025
5 out of 5
We went here to check out the new Meta glasses. The sales rep was actually pretty knowledgeable about everything and you can tell he was attacked enthusiast. I think that’s one of the secrets of Best Buy now is because you can become inspired on all the cool things that they offer.
Ruth F
October 05, 2025
4 out of 5
Limited selection on individual items, some out of stock. Help had to be hunted down. Once we trapped him, he was very helpful. Check out was seamless.
Romina W
October 05, 2025
5 out of 5
Dakota is a great manager. He is the manager at the Reno store. I brought my
75-inch Hisense TV back and explained to him that it has a manufacturing defect. Dakota listened to my complaint and took his time to look at the defects. He even carried the TV from my car to the store. In the end I opted to buy under 75-inch, Samsung brand. I am so happy how he handled the exchanged. It was a smooth exchanged and I am so impressed by his customer service skill.