How do I check product availability at the Reno Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Reno Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Reno stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Reno Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(4090 reviews)
Craig M
August 29, 2026
5 out of 5
I love music, I insist on a great audio system in my home and automobile. Best Buy has been my source for excellent equipment for a very long time. I'm 65 years old .
slavelatin M
August 27, 2026
1 out of 5
Worst place to pick or get help from any employee at this location
Response from Best Buy
August 27, 2026
Hello!
Thank you for your review. It's concerning to know your experience with us hasn't been as positive as we would want. We appreciate you sharing your concerns with us.
To formally document the information you've provided, feel free to reach out to us on Facebook: https://bby.me/XrFmxO, Instagram: https://bby.me/dIbK0Q, or Twitter/X: https://bby.me/9jIeja. Be sure to include Google review 212409 with your details.
Jess M
August 25, 2026
5 out of 5
It's a great store
Mikey M
August 24, 2026
1 out of 5
Lousy service.....
Response from Best Buy
August 24, 2026
It's unfortunate your experience was a negative one. We would like to hear more about the concerns. Please send us a private message on X, Facebook or Instagram. You may also include the Google review number 209474 in your message to us.
X: https://bby.me/akK71u
Facebook: https://bby.me/JA51YY
Instagram: https://bby.me/W6nmbz