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Best Buy Reno
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Apple Shop
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Samsung Experience Shop- Samsung Experience Only
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Frequently Asked Questions About Best Buy Reno
How do I check product availability at the Reno Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Reno Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Reno stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Reno Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(3775 reviews)
Paul G
January 10, 2025
4 out of 5
Better than many of the other Best Buy stores that I have visited.
Ian L
January 10, 2025
5 out of 5
I go there for football cards. I know right. But fantastic prices and a average selection.
Karthikeyan B
January 06, 2025
4 out of 5
Shopping for a laptop and eBook reader and had a good experience. The store was clean, well-organized, and had the items I needed in stock. The staff were helpful and knowledgeable, answering my questions and offering recommendations without being pushy. I liked that I could try demo models before deciding. The checkout process was quick, and the prices were reasonable with good
Insubordinate A
December 30, 2024
1 out of 5
They didn't have the phone we needed and Grady lied about not being able to help us set up a new Lively phone.
Response from Best Buy
December 31, 2024
Hello there,
Thank you for your feedback on Google my Business. Not having the associate assist you on setting up a new line or having the phone in stock is frustrating. We would like to hear about your store interactions, here at the corporate office.
Feel free to reach out through social media with the links provided. When you are reaching out mention "Google Review 64626897", provide details about your review, along with your full name, email, and phone number.
Facebook (http://facebook.com/BestBuy)
Twitter/X (http://twitter.com/BestBuySupport)
Instagram (http://instagram.com/BestBuy)
Here to assist,
^Jay