Kept my laptop for MONTHS, refusing to work on it, were supposed to order & install a new battery but they did not touch it, call for any updates or anything! Partner finally had a day off & went in to check the status & got terrible attitudes, very poor service. They deserve ZERO stars.
I highly recommend asking for Peter and Miles at the Reno Best Buy location. They are very professional customer, friendly, and detail oriented about what you’re looking for exactly. These guys definitely left me with a great experience so shout out to the store manager Zack for demonstrating excellent leadership and training for their staff.
Michael N
October 02, 2026
Nice staff, very helpful.
Michael M
October 01, 2026
Very very nice people here place is small but very clean you do get your money's worth the staff is really great here especially Jesse he goes well and beyond thank you all very much