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Frequently Asked Questions About Best Buy Reno

How do I check product availability at the Reno Best Buy?
How do I check my order status?
My local Reno Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Reno stores’ holiday hours?

Recent Reviews

4.0
(3779 reviews)
Alan W
February 07, 2025
2 out of 5
Set appt and no one knew anything about it so I cancelled and went somewhere else.
Response from Best Buy
February 07, 2025
Hi, Alan, Thank you for taking the time to share this review here, although we hate to hear your appointment did not take place as planned. We would like to get some more details from you, and see if we can't figure out what happened and why to prevent this from happening again in the future. We would also like to ensure your feedback is formally documented within our Corporate system for review. To get started, please send us a message on Facebook (http://Facebook.com/BestBuy), Twitter/X (http://Twitter.com/BestBuySupport), or Instagram (http://Instagram.com/BestBuy). I’d recommend sending a private message or DM, as we will need you to provide your full name, email address, and telephone number to complete the documentation process. Please also include a note stating you are reaching out from a Google review by including this reference number: 64787922. We look forward to hearing from you! Regards, ^Katie
Dustin N
January 31, 2025
1 out of 5
For the past 3 weeks this store has smelled like raw sewage, my heart goes out to all the employees subjected to this awful awful stench.
Response from Best Buy
February 01, 2025
Hello Dustin, Thanks for reaching out and providing your feedback. We are saddened to hear that you had a negative experience with us. We would love to document your experience and help any way we can. We'd like the chance to follow up on this. To continue, please contact us on Facebook (http://facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) for further support. Please start your message with "This is in regard to my Google review: 64762465" and share your full name, email, and phone number. Thanks, ^Vanessa
Paul G
January 10, 2025
4 out of 5
Better than many of the other Best Buy stores that I have visited.
Ian L
January 10, 2025
5 out of 5
I go there for football cards. I know right. But fantastic prices and a average selection.

About Best Buy Reno

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