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Frequently Asked Questions About Best Buy Spanish Springs

How do I check product availability at the Spanish Springs Best Buy?
How do I check my order status?
My local Spanish Springs Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Spanish Springs stores’ holiday hours?

Recent Reviews

4.2
(1772 reviews)
Mell P
January 28, 2025
5 out of 5
Friendly helpful service.
Barry Y
January 24, 2025
3 out of 5
The shelves are practically empty.
Response from Best Buy
January 24, 2025
Hello, Barry, Thank you for taking the time to leave a review. It can be pretty disappointing when you walk into a store and it's empty. If you ever need assistance or would like to formally document your experience, please reach out on social media. Please mention your Google Review 64726303 in your message. Our team would be happy to assist you on any of the following platforms: Facebook: @BestBuy Instagram: @BestBuy Twitter/X: @BestBuySupport Sincerely, ^Meghan
Jacob V
January 20, 2025
1 out of 5
First time customer of Best buy and ordered a console for Christmas. Item was out of stock so had to wait for reshipment but that wasn't an issue. UPS lost the package couple days after they received it and Best buy refuses to refund or replace. Item was last seen in Florida and I live in Nevada. Found a tag on my door from UPS and it was marked as delivered by driver. Spoke with the driver and there was no package to deliver. the in truck camera can prove that. UPS refuses to offer refund or replacement. They didn't even contact the driver at all. I Contacted local police. That was of no help either. In the end I'm stuck paying $800 for a order I did not receive. Best buy support is unwilling to offer any kind of resolution. Best buy support is like talking to AI and clearly is not a real human Even if you ask for a real human or a supervisor. They have American names but clearly it's AI. UPS support is unwilling offer any kind of resolution and as we all know law enforcement is of near no assistance when it comes to package problems. Be sure to pick items up from the local store in your area instead of shipping to avoid this problem with Best buy. Local law enforcement says Best buy is notorious for this kind of issue when it comes to packages.
Response from Best Buy
January 20, 2025
Good Afternoon, Jacob, Thank you for sharing this feedback with us. We fully understand how you are feeling after your item did not arrive as expected, and being unable to get the support you needed when you reached out. We would love to connect with you and be able to review this order in depth. Please feel free to send us a private message on social media, so we can partner you with a specialist. Make sure you also include your Google review case ID for reference: #64710680. - Facebook (https://facebook.com/BestBuy) - Twitter/X (https://twitter.com/BestBuySupport) - Instagram (https://instagram.com/BestBuy) Kindest regards, ^Bobby
Valerie K
January 17, 2025
4 out of 5
Got a charging cable for the car. Nice people.

About Best Buy Spanish Springs

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