dingus m
February 24, 2025
Employees sucked at personal attention
Response from Best Buy
February 24, 2025
Hello.
Thank you for taking the time to provide this feedback. We always strive for the best customer service, so to hear this has not been your experience is concerning.
We would like to ensure your feedback is formally documented within our Corporate system to be reviewed internally by the appropriate teams and assist in any way that we can. To do so, please send us a message on Facebook (http://Facebook.com/BestBuy), Twitter/X (http://Twitter.com/BestBuySupport), or Instagram (http://Instagram.com/BestBuy). I’d recommend sending a private message or DM, as we will need you to provide your full name, email address, and telephone number to complete the documentation process.
Best,
^AllisonS
Elizabeth V
February 16, 2025
We had some issues with our OURA Rings, and Ian at Best Buy Spanish Springs was incredibly helpful in resolving our problem. His professionalism, patience, and dedication to customer service made all the difference. A big thank you as well to his manager for their support. This is exactly why we always choose to shop at Best Buy—please never change your excellent customer service!
Closes way to early (8pm).