Malcolm J
February 26, 2026
I went to best buy to get one of these new ventless washer dryer combos. The service at Best buy clearly 5 stars. The company they contracted to do the delivery and installation, Apogee Home delivery, half a star.
The delivery process was a very frustrating and upsetting experience.
Breaks my heart to give best buy a 3 star rating when the service in store was outstanding but delivery process must be factored into the overall experience.
Response from Best Buy
February 26, 2026
Hello, thank you for taking the time to leave us a review. Delivery is definitely that important final part of the sales process. Can you please reach out to us via private message on one of the following platforms with more detail about your experience? Please begin your message with "This is regarding my Google Review #122277".
Facebook (https://bby.me/lay8tr)
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Placed a pick up order and it was ready for me when I arrived. The associate that assisted me was knowledgeable of what I was purchasing and answered all the questions I had. A very pleasant visit in Total.