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Camera Experience Shop
Apple Shop
Windows Store%20--%3e%3csvg%20version='1.1'%20id='Layer_1'%20xmlns='http://www.w3.org/2000/svg'%20xmlns:xlink='http://www.w3.org/1999/xlink'%20x='0px'%20y='0px'%20viewBox='0%200%2024%2024'%20style='enable-background:new%200%200%2024%2024;'%20xml:space='preserve'%3e%3cpath%20d='M14,1h-4c-5.98,0.22-8.75,2.99-9,9v4c0.23,5.99,4,8.72,9,9h4c6-0.28,8.8-2.98,9-9v-4C22.7,4.01,20.03,1.34,14,1z%20M16.42,16%20c-0.32,2.21-2.14,3-4.4,3c-2.34,0-4.52-0.88-4.52-3.79v-1h3.41v1.25c0,0.75,0.44,1.21,1.23,1.21c0.83,0,1.11-0.42,1.23-0.88%20c0.04-0.25,0.08-0.62-0.04-0.96c-0.67-1.71-5.07-2.5-5.63-5.17C7.54,9.04,7.58,8.5,7.66,7.92C7.98,5.79,9.8,5,12.02,5%20c1.74,0,4.2,0.46,4.2,3.29v0.92h-3.09c0,0,0-0.54,0-0.79c0-0.75-0.44-1.21-1.15-1.21c-0.79,0-1.07,0.46-1.15,0.88%20c-0.04,0.17-0.08,0.46,0,0.71c0.36,1.5,5.07,2.33,5.59,5.08C16.46,14.12,16.58,14.88,16.42,16z'/%3e%3c/svg%3e)
Samsung Experience Shop- Samsung Experience Only
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Frequently Asked Questions About Best Buy Albany
How do I check product availability at the Albany Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Albany Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Albany stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Albany Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(5087 reviews)
Yously M
March 03, 2026
1 out of 5
I'm a student who's strapped for cash, I had my eye on a $400 laptop that was on sale. The sales woman insisted that laptop wont run a program I wanted and that I should buy this $600 expensive laptop because it had a 6 hour battery life. I ended up buying it, the battery lasts barely 2 hours. I have no choice and still most of the semester to go through. I never expected to get scammed at a best buy.
Response from Best Buy
March 03, 2026
Hello, thank you for leaving us a review. Needing to get the most of our your laptop's battery is understandable. The real world battery life of a laptop depends heavily on the number and type of programs running. Can you please reach out to us on Facebook (https://bby.me/pwsfap), Twitter/X (https://bby.me/ba3ege), or Instagram (https://bby.me/gzpzoj) with more information about your experience? Please begin your message with "This is regarding my Google Review #125182".
Flying W
February 28, 2026
5 out of 5
Good job
Leonard M
February 26, 2026
5 out of 5
Noice
Malcolm J
February 26, 2026
4 out of 5
I went to best buy to get one of these new ventless washer dryer combos. The service at Best buy clearly 5 stars. The company they contracted to do the delivery and installation, Apogee Home delivery, half a star.
The delivery process was a very frustrating and upsetting experience.
Breaks my heart to give best buy a 3 star rating when the service in store was outstanding but delivery process must be factored into the overall experience.
Update to this review, Apogee Home delivery reached out that evening and offered a sincere apology. The delivery was made the following morning. I am quite happy at this point.
Response from Best Buy
February 26, 2026
Hello, thank you for taking the time to leave us a review. Delivery is definitely that important final part of the sales process. Can you please reach out to us via private message on one of the following platforms with more detail about your experience? Please begin your message with "This is regarding my Google Review #122277".
Facebook (https://bby.me/lay8tr)
Twitter/X (https://bby.me/zn0g00)
Instagram (https://bby.me/u0d7gb)