How do I check product availability at the Albany Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Albany Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Albany stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Albany Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(5125 reviews)
Dan C
April 27, 2026
4 out of 5
Handy to have a brick and mortar store nearby for pickups when the item is in stock and I'm in a hurry. Surprising to see how small and uncrowded it is here. I guess it's mostly online these days.
Dea S
April 27, 2026
1 out of 5
Installers did not know to put a sealant on the connector for a gas dryer. Had gas smell in my house. Took a month of trying to figure out was wrong. Thought it was a faulty gas pipe in my house. It was not. Thought it was a faulty dryer, it was not. Had to purchase a more expensive dryer because I tried to replace it and the dryer I wanted was on back order till July. My mother's boyfriend fixed the issue in five minutes. And instead of best buy refunding me for delivery and installation they gave me a 60 dollar best buy credit. I rather have the refund because I rarely shop at best buy. The only reason I did was because the dryer was the least expensive I could find. But actually ended up paying more because of their mistakes. Definitely won't be purchasing any major appliances that need to be installed again. Very unhappy with this outcome 😡🤬