How do I check product availability at the Albany Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Albany Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Albany stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Albany Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(5024 reviews)
Fahrettin (
December 18, 2025
5 out of 5
It is great and best place to buy new techs for home definitely recommend as an 3-4 year best buy customer.
Richard D
December 18, 2025
4 out of 5
IDK if Best Prices but Best options.
arthur r
December 16, 2025
4 out of 5
Always stocked and friendly
Nick K
December 10, 2025
1 out of 5
Ordered a laptop charger for in-store pickup to try and save myself some time of trying to find it in the store. Almost 4 hours go by and no update on the status of the order. I went to the store anyways and the person at the pickup counter not doing anything tells me its not ready yet. There were also at least 10 other employees in the store doing absolutely nothing. They then tell me to cancel the online order and go and find the item myself, and no employee pointed me in the right direction at all for where the chargers were.
Response from Best Buy
December 10, 2025
Hi, Nick,
Thank you for taking the time to leave feedback for us regarding your recent order experience. I can understand expecting your order to be fulfilled in a timely manner, and to obtain assistance when in store.
Please send us a private message on any of the following social media platforms if you require additional support here: Facebook (https://bby.me/6d9st3), X (https://bby.me/zemk5l), or Instagram (https://bby.me/p969hm).
Be sure to mention “Google review #85142” in your social media message.
We look forward to assisting you!