How do I check product availability at the Albany Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Albany Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Albany stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Albany Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(5096 reviews)
Davon R
March 11, 2026
1 out of 5
Do not shop here they don’t respect people or your things. It is no reason and very unacceptable that I can’t speak to somebody in the store that I’m trying to shop at, but it keeps sending me to this AI person and then sending me to support because this store is lazy and doesn’t wanna accept calls. It has 45 workers on the floor right now. Unacceptable. Disgusting.
Response from Best Buy
March 11, 2026
We appreciate you taking the time to share your feedback. While Best Buy stopped offering direct calling to our stores a few years ago, our support teams are always happy to help. Please feel free reach out to us in a private message on Facebook (https://bby.me/tSe9vV), Twitter/X (https://bby.me/MV07HV), or Instagram (https://bby.me/5Kynyk), and mention your Google review, 128104.
Doron Y
March 10, 2026
5 out of 5
Play
audisport79
March 08, 2026
1 out of 5
Atrocious customer service never buying from them again.
Einn M
March 07, 2026
1 out of 5
Best Buy isn't the greatest place to be buying Electronics from its Geek Squad there and those Geeks are not that smart
I bought a 3D printer from Best Buy and they told me everything I need is in the Box I had to buy extra filament
3D printer with 399 plus tax plus extended warranty is like $600 out the door
for the price I paid for this printer I shouldn't have to buy any extras