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Best Buy Albany
Services Offered
Geek Squad Services
Camera Experience Shop
Apple Shop
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Samsung Experience Shop- Samsung Experience Only
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Sony Experience
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Frequently Asked Questions About Best Buy Albany
How do I check product availability at the Albany Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Albany Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Albany stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Albany Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(4649 reviews)
Bill M
October 21, 2024
1 out of 5
Why? Been closed for years
Salif B
October 21, 2024
4 out of 5
Best
Howard B
October 19, 2024
1 out of 5
Call For information look for a product and I getting somebody in India. Then they ask you what you're looking for I have told them they said the store in crossgate had what I was looking for, and they lied i would pass it on. I would not go there ever again, it's not worth it.
Response from Best Buy
October 19, 2024
Hi, Howard,
Thank you for sharing your review with us. We understand how important it is to get the correct information when seeking assistance. In an effort to improve future experiences, we would like to have a member of our team here at Corporate follow up with you.
Please reach out to us through a private message on Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), or Instagram (instagram.com/bestbuy). For the fastest response, please include your full name, email, phone number, and "Google Review 64329723" in your message. Thanks!
Regards,
^April
Taylor R
October 16, 2024
4 out of 5
Employees are generally pretty nice and helpful, a few even have pretty decent technical advice and have helped me avoid some unfortunate decisions. Just bear in mind that it's a big box store and getting stuff local is always better.