How do I check product availability at the Amherst Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Amherst Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Amherst stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Amherst Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(4104 reviews)
Lou D
March 25, 2026
5 out of 5
Best Buy on Niagara Falls Boulevard is a flagship store it has some of the newest state of the art Electronics out of all of the local Best Buys. I love this store I could live there If I Was A multi Millionaire I'd owned one of everything
T S
March 22, 2026
5 out of 5
Fast service for pickup and curbside. Enjoyed my experience with the staff.
JD A
March 21, 2026
3 out of 5
You guys runnin bankers hours? Open the doors at 8am like a normal business. The pandemic ended years ago. Let us have our productive mornings back FFS.
Response from Best Buy
March 21, 2026
We appreciate your feedback and understand the frustration when our store is not open when expected. We'd like to ensure this feedback gets into the right hands and is documented here at our corporate offices. Please reach out to us in a private message on Facebook (https://bby.me/NL5Xmy), Twitter/X (https://bby.me/fDotrJ), or Instagram (https://bby.me/90TUHD), and mention your Google review, 133021.