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Frequently Asked Questions About Best Buy Amherst
How do I check product availability at the Amherst Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Amherst Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Amherst stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Amherst Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(4028 reviews)
W
November 14, 2025
1 out of 5
Absolute garbage service. I ordered a 98 inch tv to pick up at this store. I rented a cargo van and drove 150 miles to this store to pick up. The TV appeared to be a returned item and damaged. Then the super rude and mannerless manager named Dennis just tells me that this item should never have been marked as in stock. Not his fault. But I lost time and money. And he did nothing to compensate. Just tells me to leave and reach out to customer service. They promised me a gift card as compensation, which I never received. Apparently because I cancelled the order. All in all stay away from this Best Buy store. Better go to the one at Walden where they treat customers friendly and as human beings.
nick b
November 11, 2025
5 out of 5
Always shop here good deals high quality
Zac S
November 05, 2025
3 out of 5
One cashier, took 15min to cash out with one item. At least the store still has physical inventory.
Kedar G
October 31, 2025
5 out of 5
Nice store, has good inventory of smart home devices. The staff was friendly and really helped us pick the product we were looking for.