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Frequently Asked Questions About Best Buy Amherst
How do I check product availability at the Amherst Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Amherst Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Amherst stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Amherst Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(4002 reviews)
Muhammad Λ
September 08, 2025
5 out of 5
I love this store! :D
Best Buy always has a great selection of electronics, appliances, and gadgets, and the staff are helpful whenever I have questions.
The layout makes it easy to find what I need, and I appreciate being able to see and try products in person before buying.
I also really like this particular store location. It’s clean, well-organized, and always a pleasant shopping experience.
Always a reliable place to shop!
N M
September 06, 2025
1 out of 5
Nobody will help you in appliance section. Walked around for a half hour, one employee up front said I'll put you in the queue, someone will be over to help.
2 other people were also looking for an employee...do better best buy.
Went somewhere else for a dehumidifier it said you had in stock.
Response from Best Buy
September 06, 2025
Hello N Murray,
Thanks for reaching out and providing your feedback. It does not make me happy to hear that you had such of an issue trying to get help to try to purchase an appliance. Thank you for bringing this to our attention. I'd like to see if I can help in any way. To start, you can contact me through social media, you can find me at a Social Media platform listed below and reference Google Review #40210 in a private message.
Facebook (https://bby.me/jb5408)
Twitter/X (https://bby.me/4puszm)
Instagram (https://bby.me/diiz1q)
Thanks,
Renata
September 03, 2025
1 out of 5
Hey Best Buy. Maybe when there are 12 people waiting in line to give you money and for customer service you should pull more checkout people and not SWITCH a checkout person further delaying the line. Ridiculous.
Kerri L
September 01, 2025
5 out of 5
Worker was knowledgeable and gave us the details we needed . Store was clean and prices reasonable