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Frequently Asked Questions About Best Buy Amherst

How do I check product availability at the Amherst Best Buy?
How do I check my order status?
My local Amherst Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Amherst stores’ holiday hours?

Recent Reviews

4.0
(4025 reviews)
Zac S
November 05, 2025
3 out of 5
One cashier, took 15min to cash out with one item. At least the store still has physical inventory.
Kedar G
October 31, 2025
5 out of 5
Nice store, has good inventory of smart home devices. The staff was friendly and really helped us pick the product we were looking for.
Michelle P
October 29, 2025
1 out of 5
Purchased my appliances two weeks ago had delivery scheduled only to be told five minutes after delivery window that my delivery was canceled and I had to start the process all over again. Once I learned this, I attempted to cancel my order. Best Buy will not cancel my order as it is in transit yet they are able to make changes and cancel the order on their end if they so choose. Terrible service all around Best Buy has lost a customer over this and I will be purchasing my appliances elsewhere
Response from Best Buy
October 29, 2025
Hi, Michelle, Unexpected changes with delivery is never ideal and we can understand how it much of a let-down it can be to not make modifications on your end. We'd be happy to take a look and see what's possible. To do so, please send a private message that includes your full name, phone number, email address, and order number to us via Facebook and Instagram or @bestbuysupport on X. Be sure to include the phrase "Google Review 62001" so that we can tie it to your Google post.
Ronny H
October 28, 2025
2 out of 5
Unterdurchschnittlich.Nettes Personal aber schwer in die Jahre gekommen.

About Best Buy Amherst

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