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Best Buy Amherst
Services Offered
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Frequently Asked Questions About Best Buy Amherst
How do I check product availability at the Amherst Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Amherst Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Amherst stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Amherst Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(3910 reviews)
Jay S
February 18, 2025
5 out of 5
You g man helped me with a return. Even picked it up from my car.
Steven T
February 18, 2025
5 out of 5
Great prices for Presidents Day sale. Very good inventory selection. Excellent customer service.
KEE
February 10, 2025
5 out of 5
My husband and I went to the Amherst Best Buy to get a new TV and laptop. I started to feel like a very old millennial with the questions I was asking. Robert was very helpful with his TV knowledge and suggestions. Thank you! And Alex was super helpful with his laptop intel, which I am typing this from my new set up..thanks! Both guys really helped the make the whole experience smooth and we are very happy with our choices.
Abdullah A
February 05, 2025
1 out of 5
They don’t have a good customer service, especially the manager. His name is Denise. It don’t know customer service and should learn how to talk with customer with any kind of people. Thank you.
Response from Best Buy
February 06, 2025
Hello, thank you for taking the time to reach out to us, and share your experience, here on Google. I also like to know that my in store shopping trips will be pleasant and efficient. Can you please reach out to us on one of the following platforms with the information below, as well as more detail about your experience, so that one of our specialists can continue documenting this for you? Please begin your message with "This is in regards to my Google Review 64781147".
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Regards,
^Josh
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