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Frequently Asked Questions About Best Buy Amherst
How do I check product availability at the Amherst Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Amherst Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Amherst stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Amherst Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(3919 reviews)
Charles X
March 22, 2025
3 out of 5
They tend to rush you through the process of buying sometimes clicking ok right away before you can actually read terms and conditions. And getting assistance finding anything in the store was a good 20 minute wait.However their products are still good.
Response from Best Buy
March 22, 2025
Hi, Charles,
Thank you for leaving a review here on Google. This is far from the experience we want our customers to have when shopping in our stores. I can understand not wanting to feel rushed during your transaction.
If you require support on this matter, please send us a private message on social media. We would be happy to assist you on any of the following platforms: Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), or Instagram (instagram.com/BestBuy).
Kindly mention the phrase “Google Review, Convo #64956346” when reaching out, and be sure to include your full name, phone number, and email address.
Regards,
^Ravi
David S
March 19, 2025
4 out of 5
Bought a new 65" TV.. needed some new wires and cables and gentlemen helping me went above and beyond. I had a couple things in my hand. He said come with me.. did you see these? Brought me to another display rack and said here trust me same quality cables at literally half the cost. He didn't need to do that. It wasn't like he was hocking Best Buy brand over another. It was legit Phillips product they had marked down. Got me someone immediately to take my new TV out to the car while checking me out. Best customer service I ever had at a Best Buy in years.
Dmyth C
March 19, 2025
5 out of 5
Many friendly employees waiting to help you with what you need.
Kj
March 09, 2025
4 out of 5
Nice