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Frequently Asked Questions About Best Buy Amherst

How do I check product availability at the Amherst Best Buy?
How do I check my order status?
My local Amherst Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Amherst stores’ holiday hours?

Recent Reviews

4.0
(4180 reviews)
Jason R
August 22, 2026
3 out of 5
Took a bit for an employee to assist me. Once one showed up he was superb.
Response from Best Buy
August 23, 2026
Hello. Thank you for your feedback. If you need any assistance, please feel free to reach out to us on social media. Our team would be happy to help assist you on any of the following: Facebook: @BestBuy, Instagram: @BestBuy, or Twitter/X: @BestBuy Support. Thank you.
Sara S
August 15, 2026
1 out of 5
My husband and I ordered an item for BOPIS. We did arrive earlier than the pickup time stated so we knew we might have to walk around the store and wait. However, we were approached by 5 separate employees not including the first one at the door who asked us what brought us in. With that many employees on the shop floor you would think that our order would be ready. We left the store after being approached by the 5th employee to walk around the plaza and kill time. After wasting another hour at the other stores, the order was still not ready to be picked up.
Response from Best Buy
August 15, 2026
Hi, Sara, Thank you for taking the time to reach out on Google with a review. We definitely understand the need for a pressure-free shopping experience. We would love to hear any feedback you may have and provide assistance if possible. To get started, please reach out privately on social media with your name, phone number, and email. Please mention Google Review #203768 in your message. You can find us here: Facebook (https://bby.me/PW9cW1) Twitter/X (https://bby.me/eJpdHH) Instagram (https://bby.me/e8Vhg0).
Kevin G
August 12, 2026
5 out of 5
Prices were good and the staff was very friendly and helpful
Jerome G
August 07, 2026
3 out of 5
Was hoping ti buy communication gear to talk with my brother while biking on trail. However there's nothing we could use that wasn't blue tooth tied to a phone.

About Best Buy Amherst

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