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Frequently Asked Questions About Best Buy Amherst

How do I check product availability at the Amherst Best Buy?
How do I check my order status?
My local Amherst Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Amherst stores’ holiday hours?

Recent Reviews

4.0
(4084 reviews)
Noah
February 16, 2026
1 out of 5
I seem to remember Best Buy having good service and rewarding shopper loyalty. Recently, when I had an unusual problem with my purchase, I was told the managers have no authority over the offshore call center. Long story short, I lost a lot of time and money under the false belief I would be better off shopping here than Newegg or Amazon.
Sarah B
February 09, 2026
1 out of 5
I used to think of Best Buy as worth going to for the great customer service but a 15 day return policy is not good customer service. The folks that work there are great, but the corporate policies are 1 star. Edit to add : Best Buy, in response to your reply. I don’t have social media. Please share an email address or another way
Response from Best Buy
February 09, 2026
Hello. We know how important it is to have a reasonable return window. Please reach out to us on social media, so that we can take a closer look at your situation. Be sure to reference your review number, 115151, as well. Thanks for your time. Facebook: @BestBuy X: @BestBuySupport Instagram: @BestBuy
John C
February 04, 2026
4 out of 5
Big selection, little confusing big!
Truck D
January 27, 2026
5 out of 5
Had to go buy a new TV today service was great, almost slipped coming in told the manager and they cleaned up the sidewalk immediately.

About Best Buy Amherst

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