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Frequently Asked Questions About Best Buy Amherst

How do I check product availability at the Amherst Best Buy?
How do I check my order status?
My local Amherst Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Amherst stores’ holiday hours?

Recent Reviews

4.0
(4000 reviews)
N M
September 06, 2025
1 out of 5
Nobody will help you in appliance section. Walked around for a half hour, one employee up front said I'll put you in the queue, someone will be over to help. 2 other people were also looking for an employee...do better best buy. Went somewhere else for a dehumidifier it said you had in stock.
Response from Best Buy
September 06, 2025
Hello N Murray, Thanks for reaching out and providing your feedback. It does not make me happy to hear that you had such of an issue trying to get help to try to purchase an appliance. Thank you for bringing this to our attention. I'd like to see if I can help in any way. To start, you can contact me through social media, you can find me at a Social Media platform listed below and reference Google Review #40210 in a private message. Facebook (https://bby.me/jb5408) Twitter/X (https://bby.me/4puszm) Instagram (https://bby.me/diiz1q) Thanks,
Renata
September 03, 2025
1 out of 5
Hey Best Buy. Maybe when there are 12 people waiting in line to give you money and for customer service you should pull more checkout people and not SWITCH a checkout person further delaying the line. Ridiculous.
Kerri L
September 01, 2025
5 out of 5
Worker was knowledgeable and gave us the details we needed . Store was clean and prices reasonable
Jan H
September 01, 2025
5 out of 5
I had a fantastic visit—pickup was lightning fast and hassle-free. The reps were genuinely helpful without being pushy, especially when it came to upgrading to a premium account (which I appreciated). The store layout made it easy to find exactly what I needed, with everything clearly displayed and well-organized. Parking was a breeze, and the whole experience felt smooth and efficient from start to finish. Highly recommend this location!

About Best Buy Amherst

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