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Frequently Asked Questions About Best Buy Amherst
How do I check product availability at the Amherst Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Amherst Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Amherst stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Amherst Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(3923 reviews)
Larry R
March 29, 2025
5 out of 5
Best Buy had better prices for appliances than Lowes and Home Depot. Quality goods in the store and good help and advice from employees.
Michael M
March 27, 2025
5 out of 5
Walked in to get a pick up and employee was a prompt and took care of me right away. Good customer service and a great help.
Catherine C
March 27, 2025
3 out of 5
We were comparing ovens and the staff was very helpful but I felt the appliance was more expensive here then the other places we looked such as loes and orvilles
Response from Best Buy
March 27, 2025
Hello,
Thanks for sharing your feedback with us. We do our best to ensure that our prices are competitive with other retailers, while keeping with agreements with vendors. I understand though wanting to get the best deal.
We do have our Price Match Guarantee (BestBuy.com/pricematch), which will allow us to match select qualified competitors. If you should have any questions about this or need any assistance, feel free to send a private message on one of our social media platforms, Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), or Instagram (instagram.com/bestbuy), with your full name, phone number, email address, and mention your "Google review 64976004" in your message.
Sincerely,
^Melissa
Charles X
March 22, 2025
3 out of 5
They tend to rush you through the process of buying sometimes clicking ok right away before you can actually read terms and conditions. And getting assistance finding anything in the store was a good 20 minute wait.However their products are still good.
Response from Best Buy
March 22, 2025
Hi, Charles,
Thank you for leaving a review here on Google. This is far from the experience we want our customers to have when shopping in our stores. I can understand not wanting to feel rushed during your transaction.
If you require support on this matter, please send us a private message on social media. We would be happy to assist you on any of the following platforms: Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), or Instagram (instagram.com/BestBuy).
Kindly mention the phrase “Google Review, Convo #64956346” when reaching out, and be sure to include your full name, phone number, and email address.
Regards,
^Ravi