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Best Buy Amherst
Services Offered
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Frequently Asked Questions About Best Buy Amherst
How do I check product availability at the Amherst Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Amherst Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Amherst stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Amherst Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(3902 reviews)
Abdullah A
February 05, 2025
1 out of 5
They don’t have a good customer service, especially the manager. His name is Denise. It don’t know customer service and should learn how to talk with customer with any kind of people. Thank you.
Gulab G
February 05, 2025
1 out of 5
I purchased windows 11 like 30 minutes ago and my computer doesn’t support windows 11 return the windows 11 back to Best Buy the Manager his Name is Dennis we don’t accept the return Best Buy policies only to 30 days to accept the return after 30 days they don’t accept the return, but this item was only 30 minutes ago the manager I mentioned his name he is the racist guy. He uses racist words on from desk.
there is someone who is in good position they can check the cameras thank you.
He doesn’t deserve to work there He need to learn customer service First
Matanuskaman
January 31, 2025
3 out of 5
Sold me a bad phone. I spent hours trying to get it fixed. Had to BEG them to replace it. Might bee why I. Don't shop retail.
Response from Best Buy
January 31, 2025
Hello, Matanuskaman,
Thank you for leaving a review. Discovering your purchase is defective is pretty disappointing. If you'd like to formally document your experience, please send a private message with your name, phone number, and email. Please mention Google Review 64759234 in the message.
Our team would be happy to support you on any of the following platforms:
Facebook: @BestBuy
Instagram: @BestBuy
Twitter/X: @BestBuySupport
Sincerely,
^Meghan
Jim M
January 29, 2025
5 out of 5
Very helpful with my new phone questions