Luis was wonderful at helping me get a new phone and then helping my mom with her new phone
Shakeya R
September 24, 2026
It’s interesting how you walk into the Westbury location & you’re greeted, offered assistance. Baldwin.. the employees just stare at you. Then after waiting patiently for 15 minutes without any acknowledgement, I head to the exit. Then someone says ‘oh you’re next’. What a joke. I’ll gladly purchase a $2000 camera elsewhere.
Response from Best Buy
September 25, 2026
Visiting our stores should be a consistent experience, and we appreciate you sharing your feedback. We'd like to ensure this feedback gets into the right hands and is documented here at our corporate offices. Please reach out to us in a private message on Facebook (https://bby.me/Y3Aac6), Twitter/X (https://bby.me/65GZsp), or Instagram (https://bby.me/2y1CFB), and mention your Google review, 226328.
Dorothy C
September 18, 2026
My visit in best buy store
Was confusing
No staff members to help me
They was not that business too🤔
So I had to look for what I needed on my own.. I was desperate
martine n
September 12, 2026
Arrived at the Baldwin Best Buy in the early afternoon to purchase a universal charger. I was directed to Julien who was extremely helpful. When I expressed concern about the cost, he took his time and located an alternative. Great customer service! Thank you Julien!