Awesome people working there . My husband and I showed up at closing closing time but they let us run into the store and get the ink we were needing . Very happy they are near me for my home and business needs!
Kelvin was fantastic! The best salesperson here. Very knowledgeable about everything.
Christian R
March 05, 2025
Don’t believe what they say at the geek squad. They’re just liars and they just want to get your money for every little thing. I went in there to get my laptop Reset the password all of a sudden The geek squad they told me that my battery was bad that was an internal thing with it. Guess what I went home. I put the charger on it. My battery worked. My laptop turned on. They were trying to lie to me and sell me a whole new laptop when it was just lies what they told me what pisses me off more that they wanted me to buy a whole new one and switch everything out the old one . Guess what? I have proof that my laptop is working I didn’t do nothing to it. I put it on the charger and I looked for my password and it works completely. There are a bunch of liars telling me that I had to get a new one and that my laptop was messed up ,when it wasn’t at all. I recommend not to go to the store because they’re liars in the geek squad. They’re just stealing people’s money. That’s a lot of dishonesty for a big corporation store. I will never go back to this place again they’re just liars. I have proof that my computer is working. That means that their texts are liars and they don’t even know what they’re doing. They have to get new people there that are honest and not try to steal people money. In total, they wanted me to become a member that was $195 and then to fix my laptop with another course. It doesn’t make sense why lie why try to make money or try to make a commission off for somebody’s hard earned money never again honestly think the people in the geek squad should get removed from there and put people that really honestly want to work and not steal
Response from Best Buy
March 05, 2025
Hello, Christian,
Thank you for leaving us a review. As a consumer myself, I understand the importance of obtaining accurate information regarding your laptop, particularly when it has been submitted for evaluation by the Geek Squad Agents. We appreciate your detailed feedback, and would like to formally document your interaction in our corporate system. If you could, please reach out to us via social media. Our team would be happy to assist you on any of the following platforms:
Facebook (http://facebook.com/BestBuy)
Twitter/X (http://twitter.com/BestBuySupport)
Instagram (http://instagram.com/BestBuy)
Kindly mention the phrase "Google Review, Convo #64892176" when reaching out via social media.
Thank you,
^Ruby
Jeffrey A
February 26, 2025
Large selection, good prices and friendly staff