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Best Buy Bay Shore
Services Offered
Geek Squad Services
Apple Shop
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Samsung Experience Only
Car & GPS Installation Services- Apple Authorized Service Provider
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Alienware Experience Shop
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Frequently Asked Questions About Best Buy Bay Shore
How do I check product availability at the Bay Shore Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Bay Shore Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Bay Shore stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Bay Shore Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.2(3219 reviews)
Pat R
July 18, 2025
1 out of 5
Ordered product for next day delivery. Waited all day for it. Website said it was assigned a driver and would be delivered by end of day. I called call center three times. They had me on hold for an hour then disconnected me three times. I will never waste my time again with Best Buy in Bayshore. Product never came. Now website says it may come in a few days. I needed this for Saturday or I would have never ordered it. I will return it immediately if I ever even see it .
Response from Best Buy
July 18, 2025
Hello, Pat,
Thank you for leaving us a review on your recent online order. As a consumer myself, I understand the importance of having clear communication on your delivery, especially if you were under the impression is would arrive next day. We appreciate your feedback, and would like to offer further assistance. Please reach out to us via social media. Our team would be happy to assist you on any of the following platforms:
Facebook: @BestBuy
Instagram: @BestBuy
Twitter/X: @BestBuySupport
Kindly mention the phrase “Google Review, Convo #17270” when reaching out on social media.
Regards,
^Ruby
Reese C
July 17, 2025
1 out of 5
Waited all day to get an order. It’s 9:07 pm and it is still not here and it says it’s being packaged for a delivery today. I wasted a whole day and I needed these for tomorrow. A total waste of time and money as I will be returning them if they ever get here. Try calling them. They put you on hold for 30 min and never return. Then they return and hang up on you. This store is a joke. I will cancel my charge here and never return.
Response from Best Buy
July 18, 2025
Hello, Reese,
Waiting all day long for a delivery that doesn't come is super frustrating, so we appreciate you bringing this to our attention. We'd like to connect with you and see if we can assist. Please send a private message on social media along with your name, phone number, and email to connect with a Social Resolution Specialist. Please include your Google Review 17181.
Our team would be happy to assist you on any of the following platforms:
Facebook: @BestBuy
Instagram: @BestBuy
Twitter/X: @BestBuySupport
Sincerely,
^Meghan
Heriberto A
July 09, 2025
5 out of 5
Peaceful. Not to crowded. Plenty of parking
Elvis T
June 28, 2025
1 out of 5
I bought a PS5 recently, nothing wrong with the device, the only thing that did not come with the famous bundle code, I have contacted support 4 times and in the end they told me to go to the store and they would help me there.
The worst experience, completely disrespected even by the manager who said “If you want your money back return the package” what she forgot is that I was simply claiming something that I had paid for and it didn't come .... I will return the package but honestly don't buy anything from there unless you want to be treated like nothing and not be sorted out. The worst of BestBuy's “customer service” experiences.