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Services Offered
Geek Squad Services
Apple Shop
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Samsung Experience Only
Car & GPS Installation Services- Apple Authorized Service Provider
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Alienware Experience Shop
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Frequently Asked Questions About Best Buy Bay Shore
How do I check product availability at the Bay Shore Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Bay Shore Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Bay Shore stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Bay Shore Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.2(3411 reviews)
Delmer M
September 16, 2026
1 out of 5
Very disappointing experience at the Best Buy in Bay Shore. I went there ready to purchase a pair of glasses, but unfortunately, the customer service was terrible.
I waited for someone to assist me, and one of the employees simply told me, “I’ll send someone who speaks Spanish,” even though I never asked for someone who spoke Spanish. I was perfectly capable of communicating with him—I simply wanted someone to help me with my purchase.
It was extremely unprofessional and made me feel like they had no interest in helping me as a customer. I came in ready to spend money and left without buying anything because no one could provide basic customer service.
I definitely do not recommend this location. A complete waste of my time. They seriously need to improve their customer service and train their employees on how to properly treat customers.
trish p
September 14, 2026
5 out of 5
The staff is very helpful
RedX1102
September 13, 2026
1 out of 5
Horrible never coming back. Tried to return a tv that was BROKEN and they wouldn’t take it back manger was complete disrespectful I will never come back. Patchogue Best Buy had to help me out and treated me with full respect
michael l
September 12, 2026
4 out of 5
I had the geek squad respond to my house to look at my computer and they informed me that it was outdated and they recommended I get a new computer. I went to the Best Buy in Bayshore and purchased a new computer. They ran into problems transferring the data from my old computer to the new one and said it wasn't possible to transfer all the data. I was a little aggravated at this time because when I bought the computer, they said they could transfer everything. But “Sonny” went over and above his job duties and figured out how to transfer all the data. For the most part the purchase went pretty smooth but without the extra help from “Sunny” i dont think it would have happened.