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Frequently Asked Questions About Best Buy Bay Shore

How do I check product availability at the Bay Shore Best Buy?
How do I check my order status?
My local Bay Shore Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Bay Shore stores’ holiday hours?

Recent Reviews

4.2
(3378 reviews)
Maria L
July 24, 2026
2 out of 5
Horrible customer service 7/24 time 4:10-4:30ish Guy at the register with curly hair was so nasty and rude over me asking a simple question about a trade in option. I tried to explain to him something I saw online and with the most attitude ever he goes “Idk how to do the trade ins, if you saw it online then do it online yourself” horrible horrible experience.
Response from Best Buy
July 24, 2026
Hi, Maria, Thank you for taking the time to leave feedback for us regarding your recent trade-in experience. I can understand expecting friendly service when interacting with our employees. So that we can look into this closer at this interaction, please send us a private message on any of the following social media platforms: Facebook (https://bby.me/apVgxj), X (https://bby.me/0r5u8Y), or Instagram (https://bby.me/NAhi8U). Be sure to mention “Google review #192774” in your social media message.
Eric K
July 16, 2026
5 out of 5
I was there on 7/15. I worked with Joel in the computer and laptop department. He was beyond helpful. He listened to what was important to me in a laptop, and with trade knowledge, helped me pick the perfect machine for me. 10/10 service. Will go back to work with him in the future for all my computer and laptop needs
Joseph H
July 16, 2026
4 out of 5
Needed a higher end PC quickly, they delivered and had it in stock.
Jenna M
July 02, 2026
5 out of 5
Went in to buy a new phone and I cannot recommend Jehremy enough. He is the absolute best! Had such a lovely time talking with him and setting up my new phone was super easy with his help. 100/10 experience :)

About Best Buy Bay Shore

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