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Services Offered
Geek Squad Services
Apple Shop
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Samsung Experience Only
Car & GPS Installation Services- Apple Authorized Service Provider
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Alienware Experience Shop
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Frequently Asked Questions About Best Buy Bay Shore
How do I check product availability at the Bay Shore Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Bay Shore Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Bay Shore stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Bay Shore Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.2(3425 reviews)
paula r
October 20, 2026
3 out of 5
It was ok, item was not visible for display, had to go by picture on box.
Ja N
October 20, 2026
5 out of 5
A new laptop I had purchased had a broken button. They made it a seamless exchange with no issues.
Zachary H
October 20, 2026
1 out of 5
Avoid this best buy AT ALL COSTS. I have been harassed and stalked at least 3 different times by employment. Having an employee yell in my face and get frustrated when I was checking online pricing is beyond unprofessional. In a world where people say the online price is different from the in-store price it isn't so wrong to check. And the excuses you use my time and then go and look it up somewhere else. Isn't that your job?? And yes of course I want to see if there's a better deal I've been screwed over by Best buy multiple different times. And then it will be the same piece of garbage that tries to get you to open a credit card. The managers and the security are also beyond unprofessional. There's a reason people ignore the idiots at the door. They are no help. And then when you look for help no one's there especially when they remote call someone to where you are you'll be standing. I have many more complaints, but I'll leave it at that.
Response from Best Buy
October 20, 2026
Hello, Zachary,
We take concerns regarding employee conduct and customer interactions seriously. If you would like your experience reviewed, please send us a private message with the store location and any relevant details. We will ensure your feedback is documented and shared with the appropriate leadership team for review. Thank you for bringing this to our attention.
Our team would be happy to assist you on any of the following platforms:
Facebook: @BestBuy
Instagram: @BestBuy
Twitter/X: @BestBuySupport
Please mention the phrase “Google review #240711” when reaching out on social media.
Lucy B
October 11, 2026
5 out of 5
Bought my Switch 2 there!
Very helpful staff and a wide variety of products kept me engaged.