Frequently Asked Questions About Best Buy Bay Shore
How do I check product availability at the Bay Shore Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Bay Shore Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Bay Shore stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Bay Shore Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.2(3427 reviews)
Thomas E
October 25, 2026
1 out of 5
Shady management, selling pokemon under the table was told by another location that they had a bunch in stock and even showed me on their inventory system. Came in andcthey said they had it but we're holding onto it for a "event" no event posted nor could they tell me what the event was. Definitely sending this to corporate for them to be looked into I guess the managers aren't making enough.
Response from Best Buy
October 25, 2026
Hello Thomas,
If we were in your position, we would feel the same way. And we’re really grateful you took the time to share your experience with us. Your feedback matters, and we want to make sure it’s fully documented so we can continue improving. If you’d like to connect with a representative directly, please reach out through one of our social media channels listed below and include your Google Review #243543 in a private message. We’re here to listen and help however we can.
• Facebook (https://bby.me/yh7Nvn)
• Twitter/X (https://bby.me/LqPx9z)
• Instagram (https://bby.me/PPz1Pl)
Jay L
October 24, 2026
5 out of 5
Easy, fast service
Eber O
October 22, 2026
1 out of 5
Mal servicio 😡 no sirve la gente que trabajan alli no hay gente que atienda en los cajeros y despues de todo no tienen gente capacitada para trabajar 😡 la verdad me tuvieron todo el dia alli parado en caja para venirme a decir ala final que no podían ayudarme que clase de buy es porque no se pueden llamar best buy porque nose sirven ni como trabajaradores mucho menos como vendedores y el encargado de alli ni siquiera llegó aver que pasaba con nosotros oo para ayudarnos para mi la recomendación que les daré de alli ala gente que conozco que no vayan a comprar alli por su mal servicio al cliente 😡
paula r
October 20, 2026
3 out of 5
It was ok, item was not visible for display, had to go by picture on box.