Frequently Asked Questions About Best Buy Bay Shore
How do I check product availability at the Bay Shore Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Bay Shore Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Bay Shore stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Bay Shore Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.2(3375 reviews)
Jenna M
July 02, 2026
5 out of 5
Went in to buy a new phone and I cannot recommend Jehremy enough. He is the absolute best! Had such a lovely time talking with him and setting up my new phone was super easy with his help. 100/10 experience :)
korto s
June 30, 2026
4 out of 5
I had a good experience and staff were customer friendly.
Angelica R
June 23, 2026
1 out of 5
That lady with the glasses working on 6/23 at 10 am named ALVINA yelling at everyone shouldn’t be working there. People are excited to get Pokemon and the fact that you’re yelling at people for no reason and talking to people like we are your kids is crazy. A part of working at Best Buy is customer service, and she should not be a worker here! Disgusting!
Response from Best Buy
June 23, 2026
Hello, Angelica,
We appreciate you taking the time to share your feedback regarding your recent visit. What you've mentioned is quite concerning, and we'd like to ensure this feedback gets into the right hands. Please reach out to us through our social media channels on Instagram (https://bby.me/wwkxiK), X/Twitter (https://bby.me/jrWpWW) or Facebook (https://bby.me/EGDpAF) with the details of your experience. Also add Google Review 176187. We look forward to hearing from you.
Jack K
June 16, 2026
5 out of 5
Staff were friendly and helpful the store was clean and it wasn’t busy