That lady with the glasses working on 6/23 at 10 am named ALVINA yelling at everyone shouldn’t be working there. People are excited to get Pokemon and the fact that you’re yelling at people for no reason and talking to people like we are your kids is crazy. A part of working at Best Buy is customer service, and she should not be a worker here! Disgusting!
Response from Best Buy
June 23, 2026
Hello, Angelica,
We appreciate you taking the time to share your feedback regarding your recent visit. What you've mentioned is quite concerning, and we'd like to ensure this feedback gets into the right hands. Please reach out to us through our social media channels on Instagram (https://bby.me/wwkxiK), X/Twitter (https://bby.me/jrWpWW) or Facebook (https://bby.me/EGDpAF) with the details of your experience. Also add Google Review 176187. We look forward to hearing from you.
Staff were friendly and helpful the store was clean and it wasn’t busy
The team at Best Buy is 💯! Mohid, the manager, Dominic and Johannes went above and beyond, to help me. I never had such amazing support from retail staff. Also, Dominic was so knowledgeable about the products and he gained my trust to make the right decisions for me about my purchases. He really took the time to understand my purpose and tailored everything to best serve my needs.
Great people trying to help you !