Frequently Asked Questions About Best Buy Bay Shore
How do I check product availability at the Bay Shore Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Bay Shore Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Bay Shore stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Bay Shore Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.2(3286 reviews)
Andrzej T
November 03, 2025
5 out of 5
Prompt service
Joe S
November 03, 2025
1 out of 5
Stopped in to look at a few things, the store had a display of portable JBL speakers with a display price of $499. The had the 320 and 310 both in the same stack. After asking the lady at desk (Alvayra) if she would honor that price she was very rude about it and just said “she wasn’t going to” so I nicely asked if there was a manager I could speak to and she rudely said sure. Waited around 23 minutes no manager came. When I asked her to call him again she said “he’s busy” and walked away. So I left. This is exactly why people shop online.
Response from Best Buy
November 03, 2025
Good Afternoon, Joe,
We absolutely understand how you are feeling after not getting the assistance you needed while shopping for a new JBL speaker. We would be happy to review this situation in depth with you. Please feel free to send our team a private message on social media, so we can look into this together. Make sure you include your Google review case ID in your message: #64130.
- Facebook (https://bby.me/gznbck)
- Twitter/X (https://bby.me/2rod8l)
- Instagram (https://bby.me/duf4yb)
Sarah L
October 29, 2025
5 out of 5
Emely is the goat! 🐐 Helped me find a laptop and accessories 🔥 Give this woman a raise 👏🏻