I went there to buy a laptop and waited in the computer department for over 15 minutes with no help. At least 4 employees passed by me while scrolling on their cellphones. Zero eye contact or acknowledgement. Maybe, I just went there on a bad day... 🤷🏾♂️
Virginia V
January 31, 2026
Came in and had a great customer service by an associate by the name of Micheal Perdomo was so patient in assisting us , thank you
Miguelina D
January 29, 2026
I recently bought there and the service is poor
Response from Best Buy
January 29, 2026
Hi, Mighuelina,
Having poor service is never ideal and we can understand how this experience can b frustrating. Please send a private message to Facebook (https://bby.me/5r2dv0), Twitter/X (https://bby.me/w355jj), or Instagram (https://bby.me/rbjm76) while using the phrase "Google Review 110623". We would love to hear from you so that we can help improve experiences going forward.
Le compre una table a mi hijo, le puse Seguro’ por si fallaba , despues de 5 mese la table fallo ,se
a pago sola, vine a esta tienda ,donde la compre, me digeron Que tenia que ir a una que esta en la 161 , para Que me la remplasaran, cuando fui, me digeron que tenian Que remplasarmela donde la compre 🤯 , vine de Nuevo aqui, i no me quisieron resolver el problema, si compra algo aqui , i le pone seguro, ello aran lo posible para no resolverte , asi que no le ponga seguro pork eso sera , un gasto inesesario .hablo desde mi experiencia 👎