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Best Buy Bronx Riverdale
171 W 230th St
Bronx, NY 10463
Services Offered
Geek Squad Services
Apple Authorized Service Provider
Trade-In
Specialty Shops and Services
More to Explore
Frequently Asked Questions About Best Buy Bronx Riverdale
How do I check product availability at the Bronx Riverdale Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Bronx Riverdale Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Bronx Riverdale stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Bronx Riverdale Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(364 reviews)
Sohel U
September 08, 2024
1 out of 5
You have all those people working here talking to each other doesn’t really care about customers concerns no wonder Best Buy going out of business
Response from Best Buy
September 08, 2024
Thank you for sharing your feedback regarding your experience during your visit to one of our stores, Sohel. We try to pride ourselves in ensuring we provide great customer service, and I would be reaching out to someone as well if it were happening to me. I’d like to get this reviewed further for you.
First, we will need more details from you. Please write us through our social media channels on Instagram (https://www.instagram.com/thisisbestbuy/), Twitter (https://twitter.com/BestBuySupport) or Facebook (https://www. facebook.com/bestbuy) with the full details of your situation, your full name, phone number, e-mail, and the store location you visited. Also add Google Review 64173834. We look forward to hearing from you.
Sincerely,
^Deysha
Jacquelynn B
August 29, 2024
1 out of 5
Never order delivery from Best Buy - they use a terrible crowd sourced company called Roadie. Roadie tried to deliver a package from Best Buy at midnight when the office was closed and then sent our package back to Best Buy and processed a return without attempting delivery a second time.
I tried to contact customer service of both Best Buy and Roadie. Best Buy refused to do anything but offer a refund and would not try to ship a replacement package. They then gave me a link to the Roadie website and told me to figure it out myself.
Then Roadie's virtual assistant is the most poorly designed AI bot that will never connect you to a live agent even though it says it will. It will just ask you the same questions 10x over and then send you to the same unhelpful links. They do not have actual customer service agents and will not help you.
Response from Best Buy
August 29, 2024
Hi there, Jacquelynn,
Thanks for taking the time to leave a review here on Google. I can certainly understand wanting support with shipping on your order. This is far from the feedback that we strive to hear from our customers.
If you require additional assistance, please reach out to us via social media. Our team would be happy to assist you on any of the following platforms:
Facebook: @BestBuy
Instagram: @BestBuy
Twitter/X: @BestBuySupport
Kindly mention the phrase “Google Review, Convo #64133373” when reaching out on social media.
Regards,
^Ravi
Elvis D
August 24, 2024
5 out of 5
Bravo!!!!Well staffed and they are very attentive and know their stuff. good job guys, I'll be sending more people 2 shop their soon and for good. tremendo staff, Bien profesionales y atento al cliente. Les deseo mucho exito a todos.
Teudy S
August 23, 2024
5 out of 5
Good service