Frequently Asked Questions About Best Buy Bronx Riverdale
How do I check product availability at the Bronx Riverdale Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Bronx Riverdale Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Bronx Riverdale stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Bronx Riverdale Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(510 reviews)
Sergey P
July 31, 2026
5 out of 5
Great Store! All the staff were Super friendly and Helpful!!!
Oscar V
July 22, 2026
1 out of 5
One of the worst Best Buy’s ever. Horrible customer service!!!! Spent over an hour trying to talk to someone and found out that the console I wanted is not even available at this store. Unprofessional! So MANY WORKERS for no reason!!!! Yall could fire 20 staff and still have the same customer service. Will get in contact with corporate very soon. Hopefully this location shuts down!!! come to this location if you love slow service!
Response from Best Buy
July 22, 2026
Good Evening, Oscar,
We certainly understand how you are feeling after a significant wait occurred to get assistance while in store. We would love to review this situation further with you. Please feel free to send us a private message on social media, so our team can help you. In your message, please include your Google review case ID: #191834.
- Facebook (https://bby.me/UGB3t3)
- Twitter/X (https://bby.me/ZB4FyL)
- Instagram (https://bby.me/S8H5I8)
DENISE M
July 19, 2026
5 out of 5
Great Services, Ms Mechy 👌 Helped out and assisted with another item
Roshella T
July 18, 2026
1 out of 5
This store is the worst don’t go there ! Worst Best Buy I ever been to ….. they are not helpful or friendly at all when it comes to customer service