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Services Offered
Geek Squad Services
Apple Authorized Service Provider
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Frequently Asked Questions About Best Buy Bronx Riverdale
How do I check product availability at the Bronx Riverdale Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Bronx Riverdale Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Bronx Riverdale stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Bronx Riverdale Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(396 reviews)
Leony M
April 04, 2025
5 out of 5
Excelente servicio al cliente, buen trato por parte del manager.
Lissette M
March 28, 2025
3 out of 5
This is NOT the place to go for Apple related repairs. I made an appointment to get my iPhone screen replaced. They did not have the screen in stock nor the ability to order it. It was suggested I could make an appointment the next day when the Apple representative would be there and able to order it. Could be there not have been some AI to figure this all out before sending a customer to bad experience?
Response from Best Buy
March 28, 2025
Hi, Lissette,
Thank you for reaching out here to share this review, although we hate to hear your local Best Buy did not have your screen in stock to be able to replace your broken one. We understand your feelings, and would be happy to ensure your feedback is formally documented within our Corporate system for review.
To get started, please send us a message on Facebook (http://Facebook.com/BestBuy), Twitter/X (http://Twitter.com/BestBuySupport), or Instagram (http://Instagram.com/BestBuy). I’d recommend sending a private message or DM, as we will need you to provide your full name, email address, and telephone number to complete the documentation process. Please also include a note stating you are reaching out from a Google review by including this reference number: 64979045. We look forward to hearing from you!
Regards,
^Katie
Lloyd B
March 18, 2025
3 out of 5
They had what I was looking for
Just L
February 23, 2025
2 out of 5
2 stars because I Pre-ordered for in store pickup at another location closer to my home that was closing and the initial greeter was very welcoming and directed me to customer pickup. I greeted the worker at the pickup window with a hello and a smile. However, The worker was very uninterested, didn’t greet me back, Did not put his phone down to assist me, and had an attitude when I asked if he was ready for me. I was very uncomfortable with his demeanor and lack of customer service skills, I don’t think I’ll come back to this location in the future. I don’t remember his name.
Response from Best Buy
February 23, 2025
Hello there,
Thank you for providing your feedback on Google. I know how upset you are for receiving that kind of service from a store employee. We would like to hear about your store interaction, here at the corporate office. Feel free to reach out through social media privately the links. When you are reaching out mention "Google Review 64845815", provide details about your review, along with your full name, email, and phone number.
Facebook (http://facebook.com/BestBuy)
Twitter/X (http://twitter.com/BestBuySupport)
Instagram (http://instagram.com/BestBuy)
Here to assist,
^Jay