Sydney T
December 18, 2025
There’s literally no workers here… it’s holiday season you expect more people to be here helping customers throughout the day. I’ve been waiting 30 minutes just to purchase one laptop… they have no sense of urgency. I will be shopping at other Best Buy’s not this location don’t even bother coming here.
Response from Best Buy
December 18, 2025
Hello,
Thank you for the review. We can understand your frustration with not being able to receive help. We never want to make it difficult to shop with us.
We would like to ensure your feedback is formally documented within our Corporate system to be reviewed internally by the appropriate teams. To do so, please send us a message on Facebook, Twitter/X, or Instagram, I’d recommend sending a private message or DM. Please include Google Review 90615.
Horrible customer service, no help at all. Purchased a TV and it was supposed to be delivered within a week… I got it a month later. Each time they attempted a delivery they kept going to the wrong location and refused to come to the correct one because they had other deliveries to do even though it was their fault. Went in store for help and they were useless, manager was no help at all. All they suggested was to cancel the order and repurchase it without the discount I purchased the tv with. Ridiculous.
Ezbuy100
December 08, 2025
Do not shop at BEST BUY!
FedEx delivered my package 📦 at another location and posted fraudulent pictures online! Best Buy refused to replace or refund!
Buyers be wear !
Stanislav C
December 06, 2025
Just bought PS5 Slim, nobody delivered me. Package just disappeared. They didn’t want to help me resolve the situation
Response from Best Buy
December 06, 2025
Hello Stanislav,
Oh no. We can understand how you would be agitated by you package missing. We would like to see if we can help. You can find us at a Social Media platform listed below and reference Google Review #82753 in a private message.
Facebook (https://bby.me/e8v082)
Twitter/X (https://bby.me/hx8fy6)
Instagram (https://bby.me/byyqdw)