They had what I was looking for
2 stars because I Pre-ordered for in store pickup at another location closer to my home that was closing and the initial greeter was very welcoming and directed me to customer pickup. I greeted the worker at the pickup window with a hello and a smile. However, The worker was very uninterested, didn’t greet me back, Did not put his phone down to assist me, and had an attitude when I asked if he was ready for me. I was very uncomfortable with his demeanor and lack of customer service skills, I don’t think I’ll come back to this location in the future. I don’t remember his name.
Response from Best Buy
February 23, 2025
Hello there,
Thank you for providing your feedback on Google. I know how upset you are for receiving that kind of service from a store employee. We would like to hear about your store interaction, here at the corporate office. Feel free to reach out through social media privately the links. When you are reaching out mention "Google Review 64845815", provide details about your review, along with your full name, email, and phone number.
Facebook (http://facebook.com/BestBuy)
Twitter/X (http://twitter.com/BestBuySupport)
Instagram (http://instagram.com/BestBuy)
Here to assist,
^Jay
Crystal R
February 22, 2025
Manny from Geek Squad has the patience of an angel. He helped for about an hour with many changes to save us money and ensure my we can keep our grandmother safe with her new camera system.
Svitlana M
February 18, 2025
Big store. Large selection. Price are ok, and a lot workers to help.