Frequently Asked Questions About Best Buy Fordham Road
How do I check product availability at the Fordham Road Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Fordham Road Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Fordham Road stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Fordham Road Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(9698 reviews)
Willy P
February 18, 2025
1 out of 5
La peor tienda compré una televisión el viernes negro y la televisión estaba viendo tele el domingo al mediodía y se puso la pantalla negra fui a la tienda hablar con ellos un solo Chico fue amable conmigo el de la entrada en la parte de adentro me hablaron con altanería había hasta una chica reclamando el tema de unos audífonos que había comprado hace dos semanas y no le solucionaban nada y a mí tampoco me solucionaron nada me dijeron que me comunicara con la Samsung cuando yo compré la tele me hicieron comprar una suscripción para nada me gasté $447 en esa tienda y no me resolvieron lo de mi televisión me dijeron que me comunicara con la Samsung llamo a la Samsung y la Samsung no contesta son lo peor venden cosa que no sirven para nada casi $500 botado la basura una tele Samsung de 55 pulgadas nada más tienes de uso casi tres meses
Response from Best Buy
February 18, 2025
Hola Willy,
Agradezco que hayas tomado el tiempo de compartir sus comentarios con nosotros sobre su experiencia. Comprar un televisor nuevo es algo realmente emocionante. Intentamos enorgullecernos de garantizar que brindamos un excelente servicio al cliente y, si me sucediera a mí, me comunicaría con alguien más. Me gustaría que investigaran esto más a fondo.
Por favor escríbame a través de nuestros canales de redes sociales en Instagram (https://www.instagram.com/thisisbestbuy/), X/Twitter (https://x.com/BestBuy) o Facebook (https://www.facebook.com/bestbuy) con los detalles de lo que sucedió, su nombre completo, número de teléfono, correo electrónico y la dirección de la tienda que visitó. También añada Google Review Español 64827813. Esperamos su mensaje.
Atentamente,
^Deysha
Benny S
February 13, 2025
5 out of 5
Was able to purchase 65 inches of spectacular Samsung smart T.V.
Jacob G
February 12, 2025
2 out of 5
Chaos
Response from Best Buy
February 13, 2025
Hello, Jacob,
Thanks for reaching out and providing your feedback. We would love to document your experience as we are always looking to improve. To connect with a "Live Representative" you can contact us through social media, you can find us at a Social Media platform listed below and reference Google Review #64807688. Please provide us with your full name, email address, and telephone number to complete the documentation process. Looking forward to hearing from you!
Facebook (http://Facebook.com/BestBuy)
Twitter/X (http://Twitter.com/BestBuySupport)
Instagram (http://Instagram.com/BestBuy)
Google Review #64807688
Thanks,
^Ezra
Tom M
February 08, 2025
1 out of 5
Visited the store on Fordham Rd and no help was looking for a laptop in the open box section and it was very disorganized no prices and the employees seem to not want to help very very disorganized and sloppy looking at the computer laptop section
Response from Best Buy
February 09, 2025
Hello and thanks for reaching out on Google, Tom.
Shopping in-store should be easy and we understand your frustration with this experience. We'd like to ensure this feedback gets into the right hands and is documented here at our corporate offices. Please reach out to us in a private message on Facebook (http://facebook.com/BestBuy), Twitter/X (http://twitter.com/BestBuySupport), or Instagram (http://instagram.com/bestbuy). When reaching out, please include your full name, phone number, email, which store you visited, and mention your Google review, 64792674.
Kindly,
^Graham