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Best Buy Fordham Road
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Frequently Asked Questions About Best Buy Fordham Road
How do I check product availability at the Fordham Road Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Fordham Road Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Fordham Road stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Fordham Road Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(9641 reviews)
Shanyna J
November 16, 2024
4 out of 5
quick and easy!
Wenny B
November 09, 2024
4 out of 5
Fordham is a filthy area. But best buy got what I need. It's convenient.
Maritza F
November 05, 2024
1 out of 5
Sad to say that for the years I’ve been going to the same Best Buy I like coming into this one because it’s very convenient for me close to home but apparently it looks like there’s no one that works there. It’s the bare minimum of health there’s never anyone to assist anybody you’re constantly always on wait to sit here and be helped. It’s always an issue. More people need to be hired. I have walked in multiple times there’s no greeting from anybody. And Customer service is horrible.
Response from Best Buy
November 05, 2024
Good Evening, Maritza.
Thank you for leaving a Google Review. We appreciate your feedback, though we wish you had a better experience. We'd like to hear more about it and assist if possible. Please reach out to us on our Social Media pages, so one of our specialist can work with you. Please be sure to add "Google Review:64391404" for reference. You can find us here:
Twitter(X):
https://twitter.com/bestbuy
Facebook:
https://www.facebook.com/bestbuy
Instagram:
http://instagram.com/bestbuy
Kind Regards,
^Trey
Jesus C
November 02, 2024
1 out of 5
I made an order around 10-11AM for a pair of headphones and when i came to pick them up around 12:30, they had me wait for more than an hour just to tell me that my order was unavailable because the Warehouse associate didn’t follow proper procedures for my order. Never coming back again.
Response from Best Buy
November 02, 2024
Hi, Jesus,
Thank you for taking the time to share this experience with us. We hate to hear your order was unable to be fulfilled, and understand your feelings here. We would like to ensure this is escalated to the appropriate teams.
To get started, please send us a message on Facebook (http://Facebook.com/BestBuy), Twitter/X (http://Twitter.com/BestBuySupport), or Instagram (http://Instagram.com/BestBuy). I’d recommend sending a private message or DM, as we will need you to provide your full name, email address, and telephone number to complete the documentation process. Please also include a note stating you are reaching out from a Google review by including this reference number: 64380688. We look forward to hearing from you!
Regards,
^Katie