great service. nice place
Shernette
August 09, 2025
Standing out side the store half an hour after it's should have being open. Big waste of time
Response from Best Buy
August 09, 2025
Hello, Shernette,
Thank you for your review. We can certainly understand being frustrated if a store didn't open on time. If you'd like to formally document your experience, please send a private message on social media. Please include Google Review 26678 in your message.
Here are the links to our socials: Facebook (https://bby.me/a4h1tt), Twitter/X (https://bby.me/8v0txi), or Instagram (https://bby.me/jnacbb)
Best,
^Meghan
The geek squad was very helpful and help solved my problem
I can understand, and empathize when a store is swamped or spread too thin, but wasting customers time (especially when you are NOT swamped or spread thin 🤦🏿♂️), because you DO NOT KNOW the basic requirement that you should or at the very least guide me to the correct location within the store to help 🤦🏿♂️.
Response from Best Buy
August 05, 2025
Hello, Willerm,
Thank you for your review. I'd certainly be frustrated if I were not able to find knowledgeable help while in a store, so I can understand your feedback. If you are still in need of assistance or want to formally document your experience, please send a private message on social media. Please include Google Review 24941 in your message.
Our team would be happy to assist you on any of the following platforms:
Facebook: @BestBuy
Instagram: @BestBuy
Twitter/X: @BestBuySupport
Regards,
^Meghan