wasted over 25mins for a pick up i just ended up takin it from the self and purchasing it just to wait another 10-15mins
The staff acts clueless and to busy yet their paid to help people. No leadership presence but theirs more security people than normal staff.
Never coming back here just a waste of time your better off just ordering online
Response from Best Buy
June 27, 2026
Hello!
Thank you for your review. We appreciate the feedback you've shared regarding your recent experience with us.
To formally document your feedback, feel free to reach out to us on Facebook: https://bby.me/PjRpYl, Instagram: https://bby.me/MXcKNa, or Twitter/X: https://bby.me/XuvjZJ and reference Google review 178970 in the details you provide.
Ferah bir magaza calisanlar cok yardimci oldu
Very disappointing experience. I visited this Best Buy to get help with a defective laptop I purchased from another location. The Sales Associate who initially helped me was kind, professional, and respectful.
Unfortunately, the manager on duty was the complete opposite. When I asked for the Customer Service number and needed clarification on how “1-888-BEST-BUY” translated into numbers, he appeared to mock and laugh at me instead of simply helping me. It was humiliating and made me feel belittled for asking a simple question.
I left the store in tears. No customer should ever feel embarrassed or treated as if they are unintelligent for needing assistance. Because of this experience, I will not be returning to this location.
Response from Best Buy
June 25, 2026
Hello!
Thank you for leaving a Google Review. We definitely understand expecting friendly and professional support from management when needing assistance. We'd like to hear more about it and assist if possible. Please reach out to us on our Social Media pages, so one of our specialists can work with you. Please be sure to add "Google Review: #177973" for reference. You can find us here:
Twitter(X):
https://bby.me/5ZxNap
Facebook:
https://bby.me/QgAgkL
Instagram:
https://bby.me/Yexfnt.
Nice and just got my TV from here 50"