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Best Buy Bronx Terminal Market
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Frequently Asked Questions About Best Buy Bronx Terminal Market
How do I check product availability at the Bronx Terminal Market Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Bronx Terminal Market Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Bronx Terminal Market stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Bronx Terminal Market Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.2(4280 reviews)
carlos l
January 16, 2025
5 out of 5
Nice place
A F
January 08, 2025
1 out of 5
Terrible customer service! Orders TV a day before for a pick up. In 1hr I received email ready for pick up. Came to store to pick up waited another 45min for them to locate TV and wrap it up in bubble wrap. I just don’t understand why you sending email ready for pick up when it’s not ready. Waisting peoples time.
Response from Best Buy
January 08, 2025
Hello.
Thank you for reaching out. I understand how having a slight delay could be frustrating and we would be more than happy to document your feedback.
To do so, please send us a message on Facebook (http://Facebook.com/BestBuy), Twitter/X (http://Twitter.com/BestBuySupport), or Instagram (http://Instagram.com/BestBuy). I’d recommend sending a private message or DM, as we will need you to provide your full name, email address, and telephone number to complete the documentation process.
Best,
^AllisonS
Steven A
January 07, 2025
1 out of 5
They neve checked THE ID of an individual who is somehow stealing my credit card info before I even get a new card in then mail, this is the 3rd time I've been hit with credit card fraud and these guys let it happen
Response from Best Buy
January 07, 2025
Hi, Steven,
Thank you for taking the take to share your review and bring this to our attention. We take customer data privacy very seriously and are highly concerned over someone using your credit card without your authorization.
So we may discuss this further a the Corporate level, please connect with a member of our team through a private message on Facebook (http://facebook.com/BestBuy), Twitter/X (http://twitter.com/BestBuySupport), or Instagram (http://instagram.com/bestbuy). For the fastest response, please include your full name, email, phone number, and "Google Review 64652836" in your message. Thanks!
Sincerely,
^April
Steven M
January 03, 2025
3 out of 5
I just wanted to say, while in the store I asked an employee for help searching an item. He told me to wait where I was to get another associate and I did but ten minutes would pass until I became confused as I believed he may have forgotten me. I began to look around the store for the item for which I did find it but I also saw the employee at the entrance chatting with other employees and at the point I was exhausted and just left. Again a bit waste of my time, but at least I saw the item.
Response from Best Buy
January 04, 2025
Hi there, Steven,
Thanks for taking the time to leave a review here on Google. I can understand wanting attentive support when shopping at your local Best Buy.
If you require additional assistance, please reach out to us via social media. Our team would be happy to assist you on any of the following platforms:
Facebook: @BestBuy
Instagram: @BestBuy
Twitter/X: @BestBuySupport
Kindly mention the phrase “Google Review, Convo #64641183” when reaching out on social media.
Regards,
^Ravi