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Best Buy Bronx Terminal Market
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Frequently Asked Questions About Best Buy Bronx Terminal Market
How do I check product availability at the Bronx Terminal Market Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Bronx Terminal Market Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Bronx Terminal Market stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Bronx Terminal Market Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.2(4295 reviews)
Amanda N
February 17, 2025
1 out of 5
We purchased an LG smart tv through the open box discount offer program. We thoroughly understand these are used TV’s.
I don’t mind scratches or a factory reset. But we got it home (after paying for a cab) opened the box and found it came WITHOUT ANY WIRES OT REMOTE. There are no manual buttons on these TV’s. You need the remote.
The lack of a remote or wires isn’t mentioned anywhere on the box nor did a sales representative mention it when we picked it up.
I called, asked for an at home pick up since I didn’t want to be out the money for another cab ride. I was told that might be doable , put on hold so the representative could speak to a manager, after 30 minutes the call disconnected and now I can’t reach anyone.
Update: I spoke to another person named Jeffrey on the general line, who offered to transfer me to the store and the call was once again disconnected.
Ridiculous. No one would be able to use the tv as sold. It’s basically a defective product.
Response from Best Buy
February 17, 2025
Hey, Amanda.
Thank you for providing your insight. We would like to do what we can to help. If you still need assistance, you can connect with a live representative through one of the social media platforms listed below.
Facebook: @BestBuy
X: @BestBuySupport
Instagram: @BestBuy
When you message us, please include your full name, phone number, email, and reference your Google review number #64824141.
Regards,
^Jason
THE U
February 16, 2025
2 out of 5
Store has small selection and small amount of staff
Response from Best Buy
February 16, 2025
Hello and thanks for reaching out on Google.
We understand the frustration when unable to get help quickly and are unable to find the product you are looking for. We'd like to ensure this feedback gets into the right hands and is documented here at our corporate offices. Please reach out to us in a private message on Facebook (http://facebook.com/BestBuy), Twitter/X (http://twitter.com/BestBuySupport), or Instagram (http://instagram.com/bestbuy). When reaching out, please include your full name, phone number, email, which store you visited, and mention your Google review, 64820187.
Kindly,
^Graham
Ange L
February 11, 2025
5 out of 5
Convenient..
Anthony “
February 09, 2025
5 out of 5
One of my special go too's for electronics