Frequently Asked Questions About Best Buy Bronx Terminal Market
How do I check product availability at the Bronx Terminal Market Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Bronx Terminal Market Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Bronx Terminal Market stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Bronx Terminal Market Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(4633 reviews)
Tonia L
August 20, 2026
1 out of 5
The delivery service this company uses is AWFUL . I waited all day for a delivery and the driver shows up but leaves saying not a safe place to deliver but never bother to knock on the door even after we responded to his delivery text when he said he arrived and we called and we went outside to look for the driver. Now Best Buy says they cannot redeliver and have to take refund. Best Buy needs to find a new delivery service or they will continue losing long term customers such as myself.
Response from Best Buy
August 20, 2026
Hello, Tonia,
We appreciate you taking the time to share your feedback. Having your delivery denied would be frustrating, so we can understand your concern. We'd be happy to document your experience here on a corporate level. Please connect with us through social media. You can find us on Facebook (https://bby.me/YIi2A9), Twitter/X (https://bby.me/AneDSv), or Instagram (https://bby.me/y4uQCv). Please reference Google Review, #206886.
M L
August 18, 2026
2 out of 5
Only one person at checkout and a line of at least 20 people including returns. Took more than half an hour to wait in line to buy a single item. No one at the online pickup desk either
Response from Best Buy
August 18, 2026
Hello,
Thanks for leaving your feedback. It's unfortunate that you had a long wait time in-store. We understand why that may be frustrating. We would like to speak with you more and document your feedback.
Please send us a private message on X, Facebook or Instagram. You may also include the Google review number 205767 in your message to us.
X: https://bby.me/xnMFUG
Facebook: https://bby.me/F1K8Kr
Instagram: https://bby.me/zp7Ffr
Kalani F
August 16, 2026
1 out of 5
Horrible! My husband ordered a tv online for his mothers birthday and that tv was stolen. When he tried to contact the store nobody picked up after he was transferred over to speak to an agent about why his package said “returned” with no clear reasoning. Not to mention it was a third party delivery service which explains a lot. Now my mother-in-law is without a birthday gift until he gets her a new one. Unprofessional!!