Chris G
September 25, 2026
AVOID AT ALL COSTS
Not just the worst Best Buy I’ve ever been to in ANY part of the country but the worst store for any major retail brand in general
understaffed, everyone is unprofessional, disrespectful and just doesn’t care if they make money or not - I live literally 6 BLOCKS from here and NEVER go
I have purchased a Sony A7V camera and Sony lens totaling over 7k missed business from this store as well as AirPods and other various camera equipment easily 10k in the past 2 years ALONE all missed opportunities for this store - it’s been this way for YEARS recently went for AirPods and customer service from the door on is atrocious
Response from Best Buy
September 25, 2026
Hello Chris,
Thank you for sharing your experience. It's concerning to hear that multiple visits left you with the impression that customer service was not meeting expectations. We value every customer interaction, whether it's a small purchase or a significant investment in products like camera equipment and other technology. Feedback about staffing levels, professionalism, and the overall in-store experience is important and helps highlight areas that need attention.
We would like the chance to follow up and ensure this is documented and addressed. Please feel free to reach out to our support teams on social media, so we can better assist you.
Facebook (https://bby.me/LwzvTq)
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When reaching out, please reference your Google Review 226474.
Giizmo F
September 22, 2026
Very helpful. Everything was organized and easy to find.
Lincoln D
September 20, 2026
Helped with making a big purchase