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Best Buy Gateway Brooklyn
Services Offered
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Frequently Asked Questions About Best Buy Gateway Brooklyn
How do I check product availability at the Gateway Brooklyn Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Gateway Brooklyn Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Gateway Brooklyn stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Gateway Brooklyn Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.2(5493 reviews)
Wayel A
February 17, 2025
3 out of 5
Good electronics place but disappointed that I had to wait much longer for my online order pickup than the Best Buy app initially told me. It wasn’t even too busy there that day too.
Response from Best Buy
February 18, 2025
Hello there, Wayel!
Thank you for taking the time to reach out on Google with a review. We strive to make every online order a seamless process from start to finish. I completely understand the need for support if any part of the process doesn’t go as expected. We would love to hear any feedback you may have and provide assistance if possible. To get started, please reach out privately on social media with your name, phone number, and email. Please mention Google Review 64824617 in your message. You can find us here:
Facebook (http://Facebook.com/BestBuy)
Twitter/X (http://Twitter.com/BestBuySupport)
Instagram (http://Instagram.com/BestBuy)
We hope to hear from you!
Respectfully,
^Ryan
Bryan S
February 15, 2025
1 out of 5
Dos veces me dieron fecha de retiro de un televisor que compré y al final no llegó y nadie sabía nada , nisiquiera el responsable salio
Response from Best Buy
February 16, 2025
Hola, Bryan,
Agradezco que hayas tomado el tiempo de compartir sus comentarios con nosotros sobre su experiencia. Comprar un televisor nuevo es algo realmente emocionante. Intentamos enorgullecernos de garantizar que brindamos un excelente servicio al cliente y, si me sucediera a mí, me comunicaría con alguien más. Me gustaría que investigaran esto más a fondo.
Primero, ¿podrías enviarnos más detalles? Escríbenos a través de nuestros canales de redes sociales en Instagram (https://www.instagram.com/thisisbestbuy/), X/Twitter (https://x.com/BestBuy) o Facebook (https://www.facebook.com/bestbuy) con los detalles de tu situación, el número de pedido, tu nombre completo, número de teléfono y correo electrónico. También agrega la reseña de Google 64817980. Esperamos su mensaje.
Atentamente,
^Deysha
Zaid H
February 12, 2025
3 out of 5
Didn't have what I needed
Response from Best Buy
February 12, 2025
Good Afternoon, Zaid,
We absolutely understand how you are feeling after being unable to find the item you are looking for. We would love to connect with you, so we can work to assist you. Please privately message our team on social media and we will partner you with a specialist to help you. Be sure you include your Google review case ID in your message: #64804910.
- Facebook (https://facebook.com/BestBuy)
- Twitter/X (https://twitter.com/BestBuySupport)
- Instagram (https://instagram.com/BestBuy)
Kindest regards,
^Bobby
Виктория Щ
February 03, 2025
5 out of 5
good story