'%3e%3cpath%20d='M9.31547%206.89836L3.79467%2012.3348C3.5744%2012.5551%203.21822%2012.5551%202.99795%2012.3348L2.6652%2012.002C2.44493%2011.7818%202.44493%2011.4256%202.6652%2011.2053L7.45958%206.5L2.66989%201.79467C2.44962%201.5744%202.44962%201.21822%202.66989%200.99795L3.00264%200.665202C3.22291%200.444933%203.57909%200.444933%203.79936%200.665202L9.32015%206.10164C9.53574%206.32191%209.53573%206.67809%209.31547%206.89836Z'%20fill='%230046BE'/%3e%3c/g%3e%3cdefs%3e%3cclipPath%20id='clip0_3677_10840'%3e%3crect%20width='12'%20height='12'%20fill='white'%20transform='translate(0%200.5)'/%3e%3c/clipPath%3e%3c/defs%3e%3c/svg%3e)
Best Buy Gateway Brooklyn
Services Offered
%20--%3e%3csvg%20version='1.1'%20id='Layer_1'%20xmlns='http://www.w3.org/2000/svg'%20xmlns:xlink='http://www.w3.org/1999/xlink'%20x='0px'%20y='0px'%20viewBox='0%200%2024%2024'%20style='enable-background:new%200%200%2024%2024;'%20xml:space='preserve'%3e%3cpath%20d='M14,1h-4c-5.98,0.22-8.75,2.99-9,9v4c0.23,5.99,4,8.72,9,9h4c6-0.28,8.8-2.98,9-9v-4C22.7,4.01,20.03,1.34,14,1z%20M16.42,16%20c-0.32,2.21-2.14,3-4.4,3c-2.34,0-4.52-0.88-4.52-3.79v-1h3.41v1.25c0,0.75,0.44,1.21,1.23,1.21c0.83,0,1.11-0.42,1.23-0.88%20c0.04-0.25,0.08-0.62-0.04-0.96c-0.67-1.71-5.07-2.5-5.63-5.17C7.54,9.04,7.58,8.5,7.66,7.92C7.98,5.79,9.8,5,12.02,5%20c1.74,0,4.2,0.46,4.2,3.29v0.92h-3.09c0,0,0-0.54,0-0.79c0-0.75-0.44-1.21-1.15-1.21c-0.79,0-1.07,0.46-1.15,0.88%20c-0.04,0.17-0.08,0.46,0,0.71c0.36,1.5,5.07,2.33,5.59,5.08C16.46,14.12,16.58,14.88,16.42,16z'/%3e%3c/svg%3e)
Find Items in This Store
Specialty Shops and Services
More to Explore
Frequently Asked Questions About Best Buy Gateway Brooklyn
How do I check product availability at the Gateway Brooklyn Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Gateway Brooklyn Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Gateway Brooklyn stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Gateway Brooklyn Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.2(5590 reviews)
Anthony t
July 21, 2025
3 out of 5
Curbside pick up isn't curb side, the site doesn't tell you that you have to find the inside parking lot pick up area. Should not be call curbside , I sat at the curb on junction Blvd for a half hour before I had to call them and find out that I had to find the parking lot pick up area .
Response from Best Buy
July 22, 2025
Hello,
Thank you for the review. As someone who loves the convenience of curbside, I can understand your frustration with not having clear directions on where our curbside is. We would love to hear your feedback.
Can you please send us a private message/DM with your full name, telephone number, email address, and the location you were shopping at, to us via social media. I have provided links below to our social media pages. Please include with your message, that it was a Google review 18870.
Facebook ( https://bby.me/uq0khi), Twitter/X ( https://bby.me/3x46t5), or Instagram ( https://bby.me/r0bbzg)
Regards,
^ Kristy
Rakesh B
July 17, 2025
1 out of 5
First off Delivery was suppose to be done on Saturday July 12th 2025, we under stand that the delivery Van broke down. So we reschedule for Thursday morning. To my surprise no call, no updates, call best buy waited over an hour for a rep to answer, then with multiple transferred several times and repeat myself to each representative I spoke to with my information and ended with the delivery personal Moreles or whatever his name was. I asked are you the supervisor he said no, ok can I speak to your supervisor, Sorry I can’t give you my supervisor name or number. Wait what? He does not answer or call anyone back. Very very poor customer service for deliveries. So here we are 8:07pm on Thursday July 17th 2025 finally my $4k TV has arrived and being set up. Very disappointed in Best Buy service. I will need a call back from Best Buy by Erskin Brooklyn location store manger.
Response from Best Buy
July 18, 2025
Good Morning, Rakesh.
Thank you for leaving a Google Review. We appreciate your feedback. We can understand your frustration with how your ordering experience has gone. We'd like to hear more about it and assist if possible. Please reach out to us on our Social Media pages, so one of our specialist can work with you. Please be sure to add "Google Review:#17129" for reference. You can find us here:
Twitter(X):
https://bby.me/13opne
Facebook:
https://bby.me/v2hdjd
Instagram:
https://bby.me/ez4hkc
Kind Regards,
^Trey
Mcquien J
July 17, 2025
5 out of 5
Great customer service
C D
July 16, 2025
5 out of 5
Very orderly service in the store. Even though it was I who ordered the wrong items, when I arrived for in-store pickup, once it was discovered that it was I who ordered the wrong items, without hesitation, and expeditiously, the staff took back the items in return, and patiently assisted me in ordering the correct items within minutes. In hindsite, after thanking all of the present staff, I neglected to inform the manager of the exemplary service I was given by the front staff. I highly recommend this store.