Best Buy Gateway Brooklyn

If there is a store that should be the model for handling major Pokémon releases, it's this Best Buy. The management actually comes outside to greet the customers who have been waiting in line for hours and even plays intro music, making the experience fun and welcoming—especially for the kids. Once it's time to enter the store, everything is organized with a proper line, making the process smooth, fair, and stress-free. Even though this Best Buy is much farther from me, I'd rather make the trip here because I know the experience will be well organized. I'll gladly shop for other things while I'm here because the customer service makes it worth the drive. I also want to give a major shout-out to the manager who used to have the long dreadlocks (looks like they made him cut them! 😂). Hair or no hair, he's still the same friendly, welcoming, and professional manager who goes out of his way to make customers feel appreciated. Great job to him and the entire team!

Mi lugar favorito para comprar mi radio computadora y algos mas

My experience at this store at 369 Gateway drive was terrible. I purchased an item on 7/2/26 that cost near $400.00 due to the fact I was not able to use it at the residence I was living at I returned the item never opened to customer service, The individual there opens the item that was sealed and never opened and says she cant take the item back there's a bug in there when I said to her the box was never opened and the bug must have came from the store she became very RUDE, NASTY and RACIST towards me and my wife I will NEVER purchase an item from Best Buy again. The customer service is horrible at this store,BEWARE STAY AWAY FROM THIS STORE

feels like the place is shutting down, all prices r misleading, u barely get help accept from Simon , thank u sir when showing up when there was no one around.