header_logo

More to Explore

Frequently Asked Questions About Best Buy Gateway Brooklyn

How do I check product availability at the Gateway Brooklyn Best Buy?
How do I check my order status?
My local Gateway Brooklyn Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Gateway Brooklyn stores’ holiday hours?

Recent Reviews

4.2
(5687 reviews)
Nu M
November 21, 2025
1 out of 5
I wanted to share my recent experience at the Best Buy store, particularly in the TV section. Unfortunately, I found the service to be less than satisfactory, as some staff members were quite unhelpful and seemed indifferent to my needs. Based on this experience, I have decided to visit the Best Buy at Greenacres in the future, as I have heard better reviews about their customer service. I believe that enhancing the customer experience is important, and I hope my feedback can contribute to improvements at this location. Thank you for your attention to this matter.
Tyler D
November 17, 2025
1 out of 5
This place sucks another store that just openly allows people to steal product from them and , not even have the decency to update the stock on the website. Spend 15 minites on the phone trying to talk to someone but all you get a damn automated system. Then you spend another 40 minutes coming to the location, just for the store manager to say they allow people to steal and they try there best to stop it
Response from Best Buy
November 17, 2025
Good Evening, Tyler, We absolutely understand how you are feeling after being unable to find the items you were looking for while shopping with us. We would love to look further into this concern and see what we can do to better assist you. Please start by sending us a private message on social media with your information. Make sure that your message includes your Google review case ID: #70660. - Facebook (https://bby.me/zu62dx) - Twitter/X (https://bby.me/i5ejbd) - Instagram (https://bby.me/affpvv)
Ethel F
November 17, 2025
4 out of 5
I find it's is a good place to shop. Convenient location.
robert s
November 17, 2025
3 out of 5
All good
Response from Best Buy
November 17, 2025
Good Afternoon, Robert, We would be happy to connect with you and review any concerns that you may have while shopping with us. Please feel free to send us a private message on social media, so we can help. - Facebook (https://bby.me/q67bbc) - Twitter/X (https://bby.me/5u5se6) - Instagram (https://bby.me/3akjkx)

About Best Buy Gateway Brooklyn

bestbuy.com