Best Buy Bay Parkway Brooklyn

Great store , choices and sales team

The service is pathetic, the workers don't respect the customer, they speak rudely, why does America only show itself beautifully in advertisements? The cashier where you return your monthly fee, the workers are lazy and aggressive The cashier where you return your monthly fee, the workers are lazy and aggressive

Came in trying to buy a new laptop for school but there was only one worker helping in the laptop area and spent a half hour waiting for the worker to free up due to it being a busy time all while 5 workers sat at the pickup area doing nothing.

I recently had a very disappointing experience at Best Buy. On Tuesday I went in specifically to purchase a new phone and expected some guidance on the models I was considering. I spoke to a representative, explained what I needed, and asked him for help stating that I need to buy today. He briefly told me what was available, he wasn’t interested to make that sale at all, then left without following up. I waited around, expecting him or someone else to assist, but no one came. After half more hour standing in line for another associate—who already had five people waiting, I gave up. In total, I wasted about 50 minutes in the store without receiving real assistance. I only went there because it was closer to home. But I should’ve just not waist my time. I left frustrated and went straight to Apple, where I purchased my phone immediately. Based on this experience, I would not recommend even bother. Go straight to your service provider or Apple where you get tip of line service if u want to save your time and nerves.