Ricardo G
October 08, 2026
Very disappointed with Tamron.
I had a technical problem with my Tamron 70-180mm lens, and the company did not provide any real support or a satisfactory solution. I sent the lens in for repair, but the problem was not fixed, and the lens was returned to me in unacceptable condition.
I am extremely disappointed, especially considering the price of this equipment and the fact that this was a technical issue. I expected much better customer service and support from Tamron.
Based on my experience, I cannot recommend this company or this lens.
Response from Best Buy
October 08, 2026
Hello. Thank you for your feedback. If you need any assistance, please feel free to reach out to us on social media. Our team would be happy to help assist you on any of the following: Facebook: @BestBuy, Instagram: @BestBuy, or Twitter/X: @BestBuy Support. Thank you.
Never buy used items from this store. I bought iphone 12 pro , that didn't work. Best Buy doesn't check what they sell. I don't recommend it. Be careful, you're wasting your time! It's not serious. It's such a large chain and they allow such things. It's terrible. This isn't some grocery store! It's ridiculous.
Michael K
October 04, 2026
👎👎👎 A huge store with just one cashier, and even that person is constantly wandering around somewhere
Response from Best Buy
October 04, 2026
Hello,
Thanks for leaving your feedback. It's unfortunate that you had a long wait time for help. . We understand why you would be disappointed with this experience. We would like to speak with you more. Please send us a private message on X, Facebook or Instagram. You may also include the Google review number 230427 in your message to us.
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