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Best Buy Bay Parkway Brooklyn
Services Offered
Geek Squad Services
Camera Experience Shop
Apple Shop
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Samsung Experience Shop- Samsung Experience Only
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Frequently Asked Questions About Best Buy Bay Parkway Brooklyn
How do I check product availability at the Bay Parkway Brooklyn Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Bay Parkway Brooklyn Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Bay Parkway Brooklyn stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Bay Parkway Brooklyn Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.2(5742 reviews)
Brooklyn B
July 09, 2025
5 out of 5
Isaiah was a great help! He helped me create an amazing home TV setup and got me a crazy good deal on an OLED tv. I highly recommend you ask for him. His colleague Kai is also very knowledgeable !
gladis g
July 06, 2025
4 out of 5
Solo he recogido pedido que hecho online así que tuve buenas experiencias 😊
Denis P
July 02, 2025
1 out of 5
I purchased a Breville coffee machine from your store for $500. After just three months, the machine stopped working. When I brought it to your store's service department, I was denied a refund, replacement, or repair. I was told that the return policy only covers the first 15 days and that it is now my responsibility to find a Breville service center somewhere in New York City.
I am extremely disappointed with this level of customer service. It is unacceptable to sell faulty products and then refuse to take any responsibility after the purchase. I do not recommend shopping at this store.
Boris F
July 01, 2025
3 out of 5
Good location but terrible customer service. We were looking to buy a gas range, but it was impossible to get any help. We ended up buying from PC Richards instead. They need to get more people working here.