Frequently Asked Questions About Best Buy Bay Parkway Brooklyn
How do I check product availability at the Bay Parkway Brooklyn Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Bay Parkway Brooklyn Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Bay Parkway Brooklyn stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Bay Parkway Brooklyn Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.2(6019 reviews)
Alexandra Z
October 21, 2026
5 out of 5
Un con muchas opciones y antes de ingresar es hermoso el área
Tracy W
October 20, 2026
3 out of 5
In and Out fast. Open Box product had bugs and miss corrupt files. It taking 4 hours to fix. Overall customer Service were great.
Response from Best Buy
October 20, 2026
Hi, Tracy,
Thank you for reaching out and sharing your experience. We understand how important computers are and we are sad to hear you had issues with your purchase. If you require additional assistance, please reach out to us via social media. Our team would be happy to assist you on any of the following platforms.
Facebook (https://bby.me/nvZbkT)
Twitter/X (https://bby.me/Dg1hgJ)
Instagram (https://bby.me/oLEsFj)
Please mention your Google review #240749, so we can review this further with you.
Victoria V
October 18, 2026
5 out of 5
I love this place the workers are really kind open until a good time and I just love it but I am wondering if the Meta quest 3s 128 gb is in stock
L N
October 14, 2026
1 out of 5
Very unprofessional and rude employees. Nobody seems to know what they’re doing. Even the store manager was running around and couldn’t provide any help. I honestly don’t understand why people work there if they can’t assist customers properly. Extremely disappointing experience.
Response from Best Buy
October 14, 2026
Getting help in our stores should be easy, and we appreciate you taking the time to share your experience. We'd like to ensure this feedback gets into the right hands and is documented here at our corporate offices. Please reach out to us in a private message on Facebook (https://bby.me/iqwbby), Twitter/X (https://bby.me/iYS7K5), or Instagram (https://bby.me/Kq2Tt7), and mention your Google review, 238192.