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Best Buy Bay Parkway Brooklyn
Services Offered
Geek Squad Services
Camera Experience Shop
Apple Shop
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Samsung Experience Shop- Samsung Experience Only
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Frequently Asked Questions About Best Buy Bay Parkway Brooklyn
How do I check product availability at the Bay Parkway Brooklyn Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Bay Parkway Brooklyn Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Bay Parkway Brooklyn stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Bay Parkway Brooklyn Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.2(5922 reviews)
Local T
April 29, 2026
5 out of 5
I had a great experience at Best Buy while shopping for a laptop. I was helped by John from the Windows department, and he really stood out. He took the time to understand exactly what I needed, walked me through different options without rushing, and explained everything in a way that actually made sense.
What I appreciated most was that he wasn’t just trying to sell me the most expensive option—he genuinely focused on finding the best fit for my needs and budget. He answered all my questions patiently and made the whole process smooth and stress-free.
Thanks John!!
Haim K
April 24, 2026
5 out of 5
Fast service. Clean and professional
Pavel G
April 23, 2026
5 out of 5
One of the best in Brooklyn.
Tyrone W
April 23, 2026
3 out of 5
Not going come too this best buy what is the reason too set up an appointment if you can come early and have me waiting when I could've just went to another best buy dont like this at all wont come back... Ok i recently went back and the guy at geek squad came thru keep they word when I said I had an appointment at 1040 Lady got mad next time make an appointment Kevin help me with laptop so Yes 1 star too 3 stars 🌟 and I try not too change it again but if I come back and it's still not getting fix turn back too 1 star
Response from Best Buy
April 23, 2026
Hello Tyrone,
We can see why you’d be upset, and we’re really grateful you took the time to share your appointment experience with us. We'd like to see if we can help in any way. Can you connect with a representative directly, please reach out through one of our social media channels listed below and include your Google Review #145161 in a private message. We’re here to listen and help however we can.
• Facebook (https://bby.me/9LXxJY)
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• Instagram (https://bby.me/FK0QbM)