Staff are helpful and patient looking for the GoProHero13 we needed.
Corbin H
September 26, 2025
Tried to return a game, the app said I could, walked in and they said their manager won’t allow it. So I guess I’ll just ship it back for a return. If the app
Says it’s allowed only to drive all the way to the store and find out that’s toe doesn’t allow it that’s very confusing and causes people to waste time and gas.
Response from Best Buy
September 26, 2025
Hi, Corbin,
Thanks for reaching out to us. I can understand wanting support on your return.
So that we can better assist, please send us a private message on any of the following social media platforms:
Facebook: @BestBuy
Instagram: @BestBuy
Twitter/X: @BestBuySupport
Please mention the phrase “Google review #48344” when reaching out on social media.
Surly staff, would give me nothing for a Chromebook and weren't nice about it.
Response from Best Buy
September 24, 2025
Hello,
Having a poor interaction at the store is frustrating. Allow us to hear more about this experience. Mention review # 47252 when you reach out on Facebook, Instagram or Twitter/X.