Nicolas S
November 26, 2025
Walking into Best Buy feels like stepping into something truly amazing. Right away I was welcomed by some of the nicest, most knowledgeable employees I’ve ever met. Everyone I talked to genuinely wanted to help and knew exactly what they were talking about. They made the whole experience feel easy and relaxed.
The store is also super simple to navigate. The aisles are wide, everything is clearly labeled, and it’s organized in a way that just makes sense. I never felt lost or overwhelmed, which is rare in big stores.
And the selection is honestly amazing. Everywhere you look there’s something exciting, from the newest tech to everyday essentials. It really feels like they have something for everyone.
If you want great service, an easy shopping experience, and a huge variety of products, Best Buy is the place to go. Truly a five star experience.
theresa d
November 26, 2025
I’m a member because I shop at Best Buy often. This morning I decided to shop at this location. It was early so it was empty. The greeter at the door was very pleasant. I asked where the shokz earbuds were when I found them I came back and asked for assistance. He said he would call someone to help me. I returned to aisle and looked at my choices. I saw two other staff members talking with him but they didn’t come to help me. That was fine I figured they didn’t work that department. I used my wait time to Google reviews of best earbuds to make my final decision. I decided to stand at the end of the aisle so I wouldn’t be forgotten. I wasn’t impatient because I hadn’t made up my mind, but I didn’t expect to wait this long because the store was empty. A man entered the aisle next to mine. Our eyes met as he appeared to be searching for assistance also. Minutes passed a sales person arrived and the greeter pointed me out. I smiled so he knew it was me. As he walked towards me he stopped in the aisle before mine and asked the man if he needed something. The greeter reminded him that I was waiting. He mumbled something to the effect of just a minute and tended to the man who came after me. I’m pretty sure he came after me because our eyes met when he got there. I looked at the greeter and I said you know this doesn’t seem right. I sighed and said, you know what I have a Best Buy near me thank you. He said no miss he’ll be right with you and I replied that’s ok. As I walked towards the door I heard him say something to the salesperson person and the salesperson person called out to me and asked if I needed help. I replied no thank you. I’m not going to play the race card or the gender card or God for bid the religious card butt….. merchants should stress to their employees that all money is green and everyone’s time is equally valuable.
Response from Best Buy
November 26, 2025
Hello Theresa,
Thanks for reaching out and providing your feedback. When I go into my local Best Buy, I can expect to find helpful and friendly associates, so I can understand your concern here. We would love to document your experience here on a corporate level and assist any way possible. Please connect with us through social media. You can find us on Facebook (https://bby.me/bqhztt), Twitter/X (https://bby.me/k6enj8), or Instagram (https://bby.me/dhx1x5). Please send us a private message or DM to complete the documentation process. Please also reference Google Review, #75547.
I visited the Best Buy store and was very satisfied with the quality of service. An employee named Beka assisted me quickly and efficiently, with no unnecessary delays. Very professional, polite, and knowledgeable. Thank you for the excellent service!
___________
Я посетил магазин Best Buy и остался очень доволен качеством обслуживания. Сотрудник по имени Бека помог мне быстро и четко, без лишних слов. Профессиональный подход, вежливость и отличное знание своей работы. Спасибо за отличный сервис!
⸻
Friendly staff, went to pickup a oura ring. Didn't wait long, easy going