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Best Buy Bay Parkway Brooklyn
Services Offered
Geek Squad Services
Camera Experience Shop
Apple Shop
Windows Store%20--%3e%3csvg%20version='1.1'%20id='Layer_1'%20xmlns='http://www.w3.org/2000/svg'%20xmlns:xlink='http://www.w3.org/1999/xlink'%20x='0px'%20y='0px'%20viewBox='0%200%2024%2024'%20style='enable-background:new%200%200%2024%2024;'%20xml:space='preserve'%3e%3cpath%20d='M14,1h-4c-5.98,0.22-8.75,2.99-9,9v4c0.23,5.99,4,8.72,9,9h4c6-0.28,8.8-2.98,9-9v-4C22.7,4.01,20.03,1.34,14,1z%20M16.42,16%20c-0.32,2.21-2.14,3-4.4,3c-2.34,0-4.52-0.88-4.52-3.79v-1h3.41v1.25c0,0.75,0.44,1.21,1.23,1.21c0.83,0,1.11-0.42,1.23-0.88%20c0.04-0.25,0.08-0.62-0.04-0.96c-0.67-1.71-5.07-2.5-5.63-5.17C7.54,9.04,7.58,8.5,7.66,7.92C7.98,5.79,9.8,5,12.02,5%20c1.74,0,4.2,0.46,4.2,3.29v0.92h-3.09c0,0,0-0.54,0-0.79c0-0.75-0.44-1.21-1.15-1.21c-0.79,0-1.07,0.46-1.15,0.88%20c-0.04,0.17-0.08,0.46,0,0.71c0.36,1.5,5.07,2.33,5.59,5.08C16.46,14.12,16.58,14.88,16.42,16z'/%3e%3c/svg%3e)
Samsung Experience Shop- Samsung Experience Only
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Frequently Asked Questions About Best Buy Bay Parkway Brooklyn
How do I check product availability at the Bay Parkway Brooklyn Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Bay Parkway Brooklyn Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Bay Parkway Brooklyn stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Bay Parkway Brooklyn Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.2(5624 reviews)
Michael R
February 11, 2025
4 out of 5
It’s a good tech store and has lots of products
Suzanna B
February 11, 2025
1 out of 5
Don’t go to this Best Buy they back door their laptops to people who pay a premium price and they also buy out all the pokemon cards not even putting them on shelves or distributing to customers. There’s some sketchy stuff going on over there and they pretend like they never get the products when they never put it out in the first place. Every other Best Buy gets inventory besides them does that add up to you? Let’s stop gaslighting customers and start owning up to your mistakes.
Response from Best Buy
February 11, 2025
Hi, Suzanna,
Thank you for connecting with us on this platform. We appreciate it when customers share their experiences as it helps us to understand the areas in which we need to improve. After reading your post, I was saddened to see that your interactions were anything less than stellar. What you've shared is concerning and we'd like to look into it further. To get started, please send a private message with your full name, phone number, email address, and date and time of your visit to one of Best Buy's official social media accounts listed below. When reaching out, be sure to state that you are responding to Google Review 64802664.
Facebook (http://facebook.com/BestBuy), Twitter/X (http://twitter.com/BestBuySupport), or Instagram (http://instagram.com/BestBuy)
Thanks,
^Tina
Chris O
February 10, 2025
1 out of 5
Coming here was a reminder of why I shop online. It's a glorified warehouse now I guess.
Zero assistance, security guys blasting music, all of the e-ink devices were dead, Samsung product tags didn't even show the product name, I wound up just picking up my online order and leaving. Not even a hello or goodbye from anyone working there. Surreal.
Response from Best Buy
February 10, 2025
Hi, Chris,
Thanks for taking the time to leave your feedback here. It's unfortunate that your experience did not meet the level of customer service we expected. We would like to get some more information about the experience you've had and the store you visited. Please reach out to a live representative by sending a private message to the official Best Buy page on any social media platform. You may use the Google Review number #64797067 as reference.
Twitter(X): https://twitter.com/bestbuy
Facebook: https://www.facebook.com/bestbuy
Instagram: http://instagram.com/bestbuy
Best,
^Kadian
Wing z
February 06, 2025
1 out of 5
I came here to return my online order. The lady doesn’t know how to do it, and charged me the restocking fee. There is no refund for the gift card. I am not going to buy anything from this store, there is no customer service at all.
Response from Best Buy
February 06, 2025
Good Afternoon, Wing,
Best Buy strives to provide a customer service experience where you are easily able to get the assistance you need if you bring a device back for return. We absolutely understand how you are feeling after your recent visit did not meet this expectation. We would love to connect with you and review these concerns in depth. Please send us a private message on social media, so we can partner you with a specialist. Make sure you include your Google review case ID in your message: #64783060.
- Facebook (https://facebook.com/BestBuy)
- Twitter/X (https://twitter.com/BestBuySupport)
- Instagram (https://instagram.com/BestBuy)
Kindest regards,
^Bobby