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Best Buy Bay Parkway Brooklyn
Services Offered
Geek Squad Services
Camera Experience Shop
Apple Shop
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Samsung Experience Shop- Samsung Experience Only
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Frequently Asked Questions About Best Buy Bay Parkway Brooklyn
How do I check product availability at the Bay Parkway Brooklyn Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Bay Parkway Brooklyn Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Bay Parkway Brooklyn stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Bay Parkway Brooklyn Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.2(5831 reviews)
Anastasiia
November 16, 2025
1 out of 5
This was a terrible experience with Best Buy. I ordered a TV that was listed as an open-box item in good condition. After picking it up from the store and bringing it home, I opened the box and discovered that it didn’t include the power cable and the remote. I contacted customer support, and they told me to go back to the store and simply show the ticket number they gave me in the chat. They assured me I wouldn’t need to explain anything again, because the store already knew what happened and would immediately provide the missing cable and remote.
However, when I arrived at the store and showed the ticket number at the counter, not only did I have to explain the entire situation all over again, but the employees also told me they had no information about the chat conversation. On top of that, they said they didn’t have the cable or the remote and that I would need to return the TV for a refund. So I had to drive back home again to get the TV and bring it back, even though none of this was my fault. I wasted a lot of time, and in the end, nothing was resolved
Boris S
November 13, 2025
5 out of 5
Usman was outstanding.
Very smart, patient, and clearly experienced. He helped me connect my microphone to Adobe Audition quickly and without any problems. Fast, professional service — he solved everything in minutes.
Great job, Usman!
jeff y
November 12, 2025
1 out of 5
Been standing there waiting for help and they just ignore u
Response from Best Buy
November 12, 2025
Hello, thank you for leaving us a review. In store shopping trips should be fast and efficient. Can you please reach out to us via private message on one of the following platforms with more detail about your experience? Please begin your message with "This is regarding my Google Review #68251".
Facebook (https://bby.me/tgfi3u)
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SANAT P
November 11, 2025
4 out of 5
Good