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Best Buy Bay Parkway Brooklyn
Services Offered
Geek Squad Services
Camera Experience Shop
Apple Shop
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Samsung Experience Shop- Samsung Experience Only
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Frequently Asked Questions About Best Buy Bay Parkway Brooklyn
How do I check product availability at the Bay Parkway Brooklyn Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Bay Parkway Brooklyn Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Bay Parkway Brooklyn stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Bay Parkway Brooklyn Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.2(5872 reviews)
Mr T
December 21, 2025
5 out of 5
Best of best bestbuy store in brooklyn
Sobir D
December 20, 2025
5 out of 5
A employee by the name of Rezwana was very very helpful, she helped me with everything. The staff stayed after closing hours to help me get my monitor. Hands down this is the best bestbuy i have been in, amazing staff and very knowledgeable employees. 11/10.
Zhen L
December 18, 2025
3 out of 5
I visited this store recently 2 times, because i wanted to see how the tcl qm8k 98 inches look in person before i make a decision to purchase. It look like they have all the TCL models mix up. They have a qm7k set up as qm8k and a qm7k that is not a qm7k . Most of the associate have no ideal which model is which. I even show a small qm8k that they have on display to 1 of the associate asking him this is a qm8k with slim metal bazel and Bang @ Oflusen speakers? but he asuré me that that was a qm6k and that all the tcl models come with Bang and Oflusen speakers and he has sold a lot of them. I think they need more training or maybe i am wrong.
Response from Best Buy
December 18, 2025
Hi there, Zhen.
Thank you for your review. We can understand how frustrating it can be when displays are not in their respective spots, especially when you are wanting to see how they function and compare them. We'd like to follow up on this here. Please feel free to reach out to our support teams on social media, so we can better assist you.
- Facebook (https://bby.me/y0sec3)
- Twitter/X (https://bby.me/hfufuj)
- Instagram (https://bby.me/s6m59y)
When reaching out, please mention it is regarding your Google Review 905701.
Kindest Regards.
HGhh
December 17, 2025
1 out of 5
This place is terrible. Paid with an egift card, canceled an order, they never refunded to original gift card. They scanned the amount to a new gift card and never even sent it to me!