Jacqueline R
August 11, 2026
Very helpful customer service by Klevis! He helped us choose a laptop, monitor and accessories while being patient and answering all of our questions. We became a BestBuy member and will be back. Thank you Klevis!
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I stopped by Best Buy today around 6:15 PM after a long and exhausting day to buy a pair of earbuds. I have to say, the customer service was excellent. Nick was incredibly nice, patient, and helpful. He took the time to understand what I was looking for and helped me get exactly what I needed.
After a busy day, receiving this kind of genuine and friendly service really makes a difference. I truly appreciate the way Nick treated me and made the experience so easy and pleasant.
Thank you, Nick, for the great service! You’re a great example of excellent customer service.
My man Moises at Best Buy Bay Parkway was super helpful setting me up with the new Meta Displays. Thanks so much!
The service is extremely slow. I’ve already been waiting for 30 minutes just to drop off an item for service. There are many people waiting, but only one employee is helping customers. It feels like no one cares why you’re here or what you need.