Still a good location, even though the mall around it is nearly shut down.
Shalini
November 22, 2025
I’ve been shopping at Best Buy Buffalo for years, and while the store continues to offer a wide range of products and competitive prices, I’ve noticed a concerning change in recent visits. Compared to before, the staffing levels seem much lower, which has made the shopping experience more frustrating. I hope management takes this feedback seriously and considers increasing staff presence again. A store like Best Buy thrives on knowledgeable employees who can help customers make informed decisions, and restoring that level of service would make a big difference.
This store was fine very small and cramped but employees seemed great and friendly it is attached to mall so got other stores to visit near as well, they were preparing for the holidays when I was there overall good experience I would go again for my electronics needs.