Saigon2Buffalo
March 13, 2026
Good place to browse and shop many electronics. Easy no hassle returns and helpful staff.
quick professional service
Denise P
February 28, 2026
Customer service is a joke. If you need assistance, you nred to go in search of them. They need to learn what customer service is. Any questions I had, I was told, "Oh you need to talk with the rep" and then they walk away, where is the rep?????? Really??? I felt like I was invisible and they could care less if I spent money there or not.
Response from Best Buy
March 01, 2026
Hello Denise,
Thanks for reaching out and providing your feedback. We would love to document your experience as we are always looking to improve, poor customer service is never ideal for a great experience. We would like to see if we can help in any way. Can you please connect with us through social media you can find us on Facebook (https://bby.me/nbwpkh), Twitter/X (https://bby.me/d30wl2), or Instagram (https://bby.me/1jnv4i). Please also reference Google Review #124323. Looking forward to hearing from you!