pyro323
February 19, 2026
I was abe to find a power bank at a great price at this location. My local Walmart didn't have it anymore. They had some kind of construction goin on in the store (Wednesday) but as of this review (Thursday) it's probably done. Their PS5 demo display was not working, the screen was on, but their controller was not working.
Response from Best Buy
February 19, 2026
Hello.
Thank you for sharing your experience at the Buffalo, NY Best Buy location. If you need support with any concerns please reach out to us on any of our social media profiles below with Review 119439.
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Knight B
February 16, 2026
Been to Best Buy McKinley Mall a few times now and it’s honestly pretty decent.
Store is usually clean and easy to get around, which I appreciate. Most of the common stuff like cables, headphones, TVs, and accessories are right where you’d expect them to be, so you’re not wandering around forever. Staff can be hit or miss depending on how busy it is, but when I’ve needed help, they were chill and actually knew what they were talking about.
Order pickup has been smooth every time — in and out pretty quick. Parking’s easy since it’s at the mall, and it’s convenient to stop in while doing other errands.
Only real downside is that it can feel a little understaffed during busy hours, especially near mobile or customer service, so sometimes there’s a wait. But overall, it’s a solid spot if you need tech stuff locally and don’t feel like waiting on shipping.
Would go back.
Came here with my son for him to pick out what he wanted for his birthday. Very dead with very few costumers. Lots of workers every where but had one person working the costumer service/cash out desk. Took 20 mins to get cashed out with 1 costumer in front of me. Absolutely terrible.