I went in for a new laptop and was greeted immediately at the door. They called a specialist over (Brandon?) and I explained what I was looking for, and my price range. I'm not a computer expert, and I was treated with respect, not spoken down to. While suggestions were made, I didn't feel high pressure. I recommend Best Buy Hamburg.
brandon s
October 21, 2025
I bought all my electronics at bestbuy. I recently Bought a printer on bestbuy credit card. They had no record of the transaction, nor would service the printer. Seriously what a joke. Poor customer service, store shelving is bare. Buying online only now.
I cannot say enough nice things about this place. Two employees stayed after hours tonight to make sure one of my kids got her computer up and running.
Jason S
September 29, 2025
I went to Best Buy to get a new Google Pixel Cover and screen protector. They only had a couple different options for the Google Pixel 10 and 9. But they had a ton of Apple products. Oh well, Verizon was up the road and had exactly what I needed.
Response from Best Buy
September 29, 2025
Hi Jason,
Thanks for sharing this review. We understand it can be disappointing when you can't find what you're looking for in-store. If you'd like to share additional feedback with us or discuss this further, feel free to reach out to us via our social media channels on Facebook (https://bby.me/wszxby), Twitter/X (https://bby.me/489tne), or Instagram (https://bby.me/db5l6b). Please include the Google Review reference number #49824 when reaching out.