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Best Buy Walden Galleria
Services Offered
Geek Squad Services
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Samsung Experience Only
Car & GPS Installation Services
Trade-In
Google Home Experience
Amazon Alexa Experience
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Frequently Asked Questions About Best Buy Walden Galleria
How do I check product availability at the Walden Galleria Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Walden Galleria Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Walden Galleria stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Walden Galleria Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(3677 reviews)
Joe L
July 30, 2025
4 out of 5
This location tends to have good inventory
Md J
July 27, 2025
1 out of 5
The current workers are standing and not working
Response from Best Buy
July 28, 2025
Hi,
Thank you for taking the time to share this review here, although we hate to hear you were unable to reach the support you needed in-store. We would like to learn more, and ensure this is escalated to the appropriate teams for review.
To get started, please send us a message on Facebook (https://bby.me/7zbr5i), Twitter/X (https://bby.me/qb97ki), or Instagram (https://bby.me/38vs9o). I’d recommend sending a private message or DM, as we will need you to provide your full name, email address, and telephone number to complete the documentation process. Please also include a note stating you are reaching out from a Google review by including this reference number: #21336. We look forward to hearing from you!
Regards,
^Katie
Todd R
July 24, 2025
1 out of 5
Went in to buy a Sony speaker, not very busy at the store when I was there. Pleasant associate walks up and asked can I help you, Yes , would like to buy this speaker that is on display, she talks into her ear piece and says someone will come over to help, 10 min later another associate walks up and says can I help Same response. Third associate comes over can I help , Yes would like to buy this speaker, he looks on his phone and says we don’t have this speaker you are looking to buy. But I can order it for you. I said so can I and with delivery was 75.00 cheaper.
And they wonder why retail is failing at Galleria.
Response from Best Buy
July 24, 2025
Good Evening, Todd.
Thank you for leaving a Google Review. We appreciate your feedback, though we wish you had a better experience. We can understand your frustration with having to wait for assistance, only to be told that the item is not in stock. We'd like to hear more about it and assist if possible. Please reach out to us on our Social Media pages, so one of our specialist can work with you. Please be sure to add "Google Review:#19980" for reference. You can find us here:
Twitter(X):
https://bby.me/r56kdt
Facebook:
https://bby.me/qxfj2a
Instagram:
https://bby.me/6a2jg9
Kind Regards,
^Trey
Samantha F
July 13, 2025
1 out of 5
Place is junk customer service trash spoke to a Sam hung up on me my TV Order is terrible worst 75 inch Samsung I’ve ever had won’t ever do business here
Response from Best Buy
July 15, 2025
Hello, Samantha.
Thanks for sharing your experience with us. We know how important it is to get the service that is needed when purchasing a new TV. If you still need some assistance, please send a private message out to one of our live representatives through one of the social media platforms below. Make sure to include your full name, email address, and phone number. It is also helpful to include your Google Review number, which is 15203.
Facebook: @BestBuy
X: @BestBuySupport
Instagram: @BestBuy
Cheers,
^ Jason