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Best Buy Walden Galleria
Services Offered
Geek Squad Services
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Samsung Experience Only
Car & GPS Installation Services
Apple Authorized Service Provider
Trade-In
Google Home Experience
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Frequently Asked Questions About Best Buy Walden Galleria
How do I check product availability at the Walden Galleria Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Walden Galleria Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Walden Galleria stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Walden Galleria Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(3615 reviews)
Martha S
January 15, 2025
5 out of 5
Gran variedad de productos.
Megan
January 13, 2025
1 out of 5
In December 2020 they sold my friend, former roommate and I a laptop that did not work. We sent it in for repairs, and ended up getting another laptop from the location in McKinley Mall. That laptop also didn't work and after sending it in, I believe all the way to headquarters in New Jersey, it came back and the second computer still didn't work. I give the employees here 5/5 stars because they do try their best, they are knowledgeable and they are friendly; not to mention I do very much enjoy going to Best Buy, but the problem is we lost between us over $1,000 over two very, very crappy laptops, which is a lot of money to lose out on. Best Buy needs to be a lot more careful about the products that they sell. We also purchased surround sound speakers from the Best Buy at McKinley Mall, had to return those and the second speakers were much better but even after a year, maybe two years, they too started having multiple problems. We are both young, tech savvy people so it's not really the fault of Best Buy but the companies selling their products to Best Buy that are not always giving the best quality products
Response from Best Buy
January 13, 2025
Hello, Megan,
Thank you for taking the time to reach out to us here on Google, and sharing your experience! We understand how important a working laptop can be, and understand how we would feel in this situation. We would like to take a look into this with you to document any feedback you may have, and to assist in any way possible. To continue working with our Social Team, please send a private message or DM to our team using one of our official Facebook (http://facebook.com/BestBuy), Twitter/X (http://twitter.com/BestBuySupport), or Instagram (http://instagram.com/BestBuy) accounts with your full name, phone number, email address, and the location in which your visit took place along with this review number: 64674445
regards,
^Brandon
Redwan H
January 13, 2025
5 out of 5
Enough people work there, so you may find help easily.
B D
January 12, 2025
1 out of 5
Don’t ever buy open box anything. Mac mini, 4k monitor, headphones all in “excellent condition” needed to return all. Apple products were iCloud locked. Monitor was scratched and had damage. Headphones were filthy. Bought a vinyl record online brand new and it came in a paper padding. The whole record and packaging destroyed. Needed to return all of it. Super time consuming and frustrating. Last time I’ll ever shop at Best Buy.
Response from Best Buy
January 12, 2025
Hi B D,
Thanks for sharing this review with us here. I'm concerned to hear about this, and that the open box products you purchased recently had these issues, which we understand would be frustrating. We'd be happy to discuss this further with you to ensure this is documented and addressed, and provide any further assistance that you need. If you'd like to do so, please feel free to reach out to us on one of our social media channels so a live agent can assist.
We can be reached on Facebook (http://facebook.com/BestBuy), Twitter/X (http://twitter.com/BestBuySupport), or Instagram (http://instagram.com/bestbuy). Please include your full name, email address, phone number, and the Google Review #64670263.
Thanks,
^Caleb