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Best Buy Walden Galleria
Services Offered
Geek Squad Services
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Samsung Experience Only
Car & GPS Installation Services
Apple Authorized Service Provider
Trade-In
Google Home Experience
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Frequently Asked Questions About Best Buy Walden Galleria
How do I check product availability at the Walden Galleria Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Walden Galleria Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Walden Galleria stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Walden Galleria Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(3621 reviews)
Philip C
February 17, 2025
4 out of 5
Good location. Selection is ok but there is a lot of empty space in the store. Lots of staff. Prices are average.
ek v
February 01, 2025
1 out of 5
The girl her name SHYULA maybe, she is rude and disrespectful to the customers 🙂↔️🙂↔️🙂↕️
Response from Best Buy
February 02, 2025
Hello, Ek Villain,
Thank you for reaching out to us here on Google and taking the time to share your experience. We understand how important excellent customer service can be, and know we would be sharing our experience as well. We would like to take a look into this with you to document any feedback you may have, and to assist in any way possible. To continue working with our Social Team, please send a private message or DM to our team using one of our official Facebook (http://facebook.com/BestBuy), Twitter/X (http://twitter.com/BestBuySupport), or Instagram (http://instagram.com/BestBuy) accounts with your full name, phone number, email address, and the location in which your visit took place along with this review number: 64766711
regards,
^Brandon
Alexander C
January 28, 2025
1 out of 5
Point system is a fraud. Also if you buy too much from best buy they punish you for being a reseller. I lost $300 in points. Now I buy nothing from them expect so very cheap open box. I actually buy insignia stuff from Amazon. Best Buy can pay Amazon.
Response from Best Buy
January 28, 2025
Good Afternoon, Alexander.
Thank you for leaving a Google Review. We appreciate your feedback, though we wish you had a better experience. We'd like to hear more about it and assist if possible. Please reach out to us on our Social Media pages, so one of our specialist can work with you. Please be sure to add "Google Review:64746202" for reference. You can find us here:
Twitter(X):
https://twitter.com/bestbuy
Facebook:
https://www.facebook.com/bestbuy
Instagram:
http://instagram.com/bestbuy
Kind Regards,
^Trey
Colton J
January 27, 2025
2 out of 5
Customer service issues
Response from Best Buy
January 28, 2025
Hi, Cotton.
Thank you for your review. Our goal is to provide excellent service in every interaction. We value your thoughts and we appreciate you taking the time to provide feedback on what we can improve to make your experience better.
So that we can formally document your concerns and improve future experiences, please send a private message or DM on Facebook (http://facebook.com/BestBuy), Instagram (http://instagram.com/bestbuy), or Twitter (@BestBuySupport) with your full name, phone number, and email address. Please reference your Google review 64742707.
Kind regards,
^Pre