Nareen Darbo in the Geek Squard dept. was very attentive and knowledgeable, and answered all our questions.
Bri (sales agent), in the TV department was exceptional in answering all our questions and was instrumental in directing us to the purchase of a brand new TV that we love!
Barebones electronics store. We've bought two phones there the last few weeks. If you don't want to go to a cell phone store, it's hard to find any other place to buy a phone. We didn't get the best service. We'd love to find a place that offers better customer service.
Response from Best Buy
March 12, 2025
Hello,
Thanks for taking the time to share your feedback with us. While I'm glad to see that you were able to find the new phones you were needing, I understand not getting the level of service expected, wouldn't be ideal. I'd like to have our corporate team review this with you.
Feel free to send a private message on one of our social media platforms, Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), or Instagram (instagram.com/bestbuy), with your full name, phone number, email address, and details about your visits, including the location, dates, and approximate times. Please also mention your "Google review 64919575" in your message.
Sincerely,
^Melissa