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We are back open!
Come check out your newly remodeled store.
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Frequently Asked Questions About Best Buy Dewitt
How do I check product availability at the Dewitt Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Dewitt Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Dewitt stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Dewitt Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(2414 reviews)
Nick M
June 04, 2025
1 out of 5
Horrible customer service!
I walked in to get a product, I walked by two associates chatting with each other having a laugh, good for them... However, one of them sees me, and after about 30 seconds of still chatting asks me if I need help to which I politely reply yes, and explain what I'm looking for. He then walks me to the location of the product in question and points down and says somewhere here.
I reached to look for it, and it's not there, so he shrugs and walks off and mumbles something like "we had them down there...".
You really ought to be vetting your hires!
Brett C
June 02, 2025
3 out of 5
Lots of options on appliances, but employees were scarce when I needed to talk to someone. Possibly a coincidence.
Abobaker A
May 31, 2025
5 out of 5
Staff are friendly
Jessie W
May 27, 2025
5 out of 5
Was great and asked if we needed help instantly, very friendly and knowledgeable staff. The gentleman in the appliance that helped my wife order the air purifiers was beyond knowledgeable and professional. Thank you for the great experience and all the help.