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We are back open!
Come check out your newly remodeled store.
Best Buy Dewitt
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Frequently Asked Questions About Best Buy Dewitt
How do I check product availability at the Dewitt Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Dewitt Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Dewitt stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Dewitt Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(2352 reviews)
Mark S
January 15, 2025
3 out of 5
I was looking for a christmas gift for my wife. It was a bit difficult to get someone to help me. When I finally got someone, he said not in stock. Ok, no big deal. How can I get it. He said, "See the cashier, and he can order it in for you. "Probably a couple of days." No problem. So I went up front and ordered it. Less than an hour later, they texted me and said, "Ready for pick up," so it was in stock the whole time. I know this because there are no other best buys in this area. So I drove the 45 minutes back there to pick it up. I don't know how their system works, but it obviously doesn't work very well.
Response from Best Buy
January 15, 2025
Hi, Mark,
Thanks for taking the time to leave a review here on Google. I can understand the inconvenience of driving back to your local Best Buy for an item that appeared to be in stock.
If you require additional assistance, please reach out to us via social media. Our team would be happy to look into this closer and assist you on any of the following platforms:
Facebook: @BestBuy
Instagram: @BestBuy
Twitter/X: @BestBuySupport
Kindly mention the phrase “Google Review, Convo #64680628” when reaching out on social media.
Regards,
^Ravi
David R
January 11, 2025
1 out of 5
I would never buy anything there again nor recommend best buy to anyone. The service was an experience filled with lies and poor customer service.
Response from Best Buy
January 11, 2025
David,
Thank you for taking the time to share the details of your recent experience at your local Best Buy store. This is not the service that we aim to provide and would like to look into this further. Kindly send a private message that includes your full name, phone number, email address and the location in question in a private message to one of the following:
Facebook (facebook.com/BestBuy) Twitter/X (twitter.com/BestBuySupport) Instagram (instagram.com/BestBuy)
When reaching out, please mention Google Review 64667935 for proper routing.
Sincerely,
^Tina
Julie C
January 09, 2025
5 out of 5
I went to Best Buy Saturday January 4th with my Daughter & my Father to order Airpods for my Daughter that were then shipped directly to my parents home. The customer service was top notch! The package came exactly when scheduled to arrive.
Charlie D
January 09, 2025
1 out of 5
I spent $500 for a laptop for my daughter for Christmas volume key does not work when, I call I get a lady that can barely speak english telling me I need an appointment,, the hell I do I'm coming in and you people better fix this!!!
Response from Best Buy
January 09, 2025
Hi, Charlie,
Thank you for your review. I can certainly understand how concerning it is when an item doesn't perform as expected. As a consumer myself, I would reach out for support in this situation as well.
At Best Buy, we aim to provide a positive shopping experience from beginning to end. Most items purchased from Nov. 1 through Dec. 31 qualify for our extended return period through Jan. 14. Visit https://www.bestbuy.com/site/help-topics/return-exchange-policy/pcmcat260800050014.c?id=pcmcat260800050014 for more information on our return policy.
So that we can formally document your concerns, and assist with any additional questions you may have, please reach out to us in a message via Facebook facebook.com/BestBuy, Instagram instagram.com/bestbuy, or Twitter/X twitter.com/BestBuySupport. Kindly include your full name, email address, and phone number. Also, be sure to mention your Google review 64660511.
Kind regards,
^Pre