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We are back open!
Come check out your newly remodeled store.
Best Buy Dewitt
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Frequently Asked Questions About Best Buy Dewitt
How do I check product availability at the Dewitt Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Dewitt Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Dewitt stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Dewitt Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(2339 reviews)
Jason N
November 29, 2024
1 out of 5
Would be zero stars. The manager Joe is rude and lazy. Refused to give me my purchased item after it was paid for. Sketchy and not shopping here anymore. Also the manager tells his employees to not process transactions the correct way.
Response from Best Buy
November 29, 2024
Hi, Jason,
Thank you for reaching out in regards to your concerns with the store manager. I can understand that having a difficult situation during the busiest shopping season of the year can be difficult. We would be glad to speak with you more on this if you would like to reach out to any of our Social Media Profiles below with Review 64493745.
Facebook (facebook.com/BestBuy)
Twitter/X (x.com/BestBuySupport)
Instagram (instagram.com/BestBuy)
Thanks,
^Tommy
Becca S
November 28, 2024
5 out of 5
Got a second TV. Fair price -30+inches for$79.00 - (on sale) people were great, store was clean, over all great place!
John M
November 25, 2024
5 out of 5
I have never seen a Best Buy like this. The place is gigantic!! Friendly service with everything you could ever need.
Jennifer V
November 11, 2024
3 out of 5
I visited this store on 11/10/24
Positive - David(?) at LoveSac! Very knowledgeable and personable, and spent 20+ minutes helping answer questions from both myself and my children. We didn't come to BestBuy for a LoveSac, but we are seriously considering it after the detailed information given to us by David(?).
Negative - We went to BestBuy to look at the 3 picture TVs now available on the market. They had two versions of the Samsung TV to check out, and the TCL frame TV on display, all of which would display both Frame mode and TV mode. My negative and reason for 3-stars is that the Hisense frame TV (which is highly rated as the Samsung competitor) was only able to be viewed in Frame mode. When buying a Frame TV, specifically one with a matte, canvas-like screen it's important to view it in both modes to make sure the image quality is not diminished. Unfortunately we ruled out the Hisense TV as we could not view it in TV mode. It also took 10+ minutes to find an employee to assist us and confirm it would only work in Frame mode.
Response from Best Buy
November 11, 2024
Hello, Jennifer,
Thank you for your feedback on Google my Business. Glad to hear that you had a great interaction with the LoveSac employee. Not having a great experience when shopping for tv's is frustrating We would like to hear about your experience, here at the corporate office.
Feel free to reach out through social media with the links provided below. When you are reaching out. Please mention "Google Review 64412720", provide details about your review, along with your full name, email, and phone number.
Facebook (http://facebook.com/BestBuy)
Twitter/X (http://twitter.com/BestBuySupport)
Instagram (http://instagram.com/BestBuy)
Here to assist,
^Jay