How do I check product availability at the Dewitt Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Dewitt Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Dewitt stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Dewitt Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(2323 reviews)
Michele W
September 09, 2024
1 out of 5
They don’t even deserve 1 star! Bought a freezer and refrigerator from them and before we left the store, they moved the delivery date out 3 extra days. Never showed up or called on delivery day. Several hours spent on hold trying to contact a person to be told that they overlooked the date and could offer us the next date which is 2 weeks out! Can’t get in touch with a store manager unless you go into the store. Stick to buying things that don’t need to be delivered!!
Response from Best Buy
September 09, 2024
Hi there, Michele.
Thank you for reaching out to us here on Google. As a customer myself I can understand wanting to get the needed customer service. We would like to document your experience, and do what we can to further help. Please reach out to us to in a private message on Facebook (http://facebook.com/BestBuy), Twitter/X (http://twitter.com/BestBuySupport), or Instagram (http://instagram.com/bestbuy). When you message us, please include your full name, phone number, email, and your Google review number #64178902. Hope to hear from you soon.
Regards,
^Jason
Julio P
September 08, 2024
5 out of 5
Had to go for ONE thing and they had it. Staff was very friendly and helped me find what I was looking for.
ilana e
September 05, 2024
5 out of 5
Always have the friendliest, kindest and most helpful staff.
Matt H
September 04, 2024
5 out of 5
Went in to inquire about phones/plans and Tommy was extremely helpful and knowledgeable