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Frequently Asked Questions About Best Buy Dewitt
How do I check product availability at the Dewitt Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Dewitt Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Dewitt stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Dewitt Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(2549 reviews)
LA N
February 28, 2026
1 out of 5
Horrible customer service
Philip M
February 21, 2026
1 out of 5
Although the young man was knowledgeable and patient he told me I would have a soft credit check for an in store credit card. I asked him if he was sure with doubt. He reassured me it would be a soft inquiry. I told him I don’t want my credit score going down over a in-store credit card which I really didn’t necessarily want or need but did it just so that I could help him look good for his job. I received a report from credit karma on my email saying that I had a hard inquiry through Citibank with Best Buy, which will stay on my credit report for two years. I am so ticked off right now. This is ridiculous and I don’t know if they purposely lie over there or are just ignorant and don’t understand the difference between heart and soft credit checks inquiries. But that needs to be straightened out immediately and I demand somebody call me about this from the Dewitt store in New York and management and straighten this out with me because they told me a lie whether they intended to lie or not
Jeff R
February 21, 2026
1 out of 5
Don't schedule an appointment here, they wont show
Response from Best Buy
February 21, 2026
Hello, thank you for taking the time to leave us a review. Can you please reach out to us on Facebook (https://bby.me/6cr5dq), Twitter/X (https://bby.me/nkcgm7), or Instagram (https://bby.me/fcn2cp) with more information about your experience? Please begin your message with "This is regarding my Google Review #120275".
aidan
February 19, 2026
1 out of 5
“how can we help you” as soon as I walk in the door in a rude manner. Lady helping us was rude too. Improve your attitude
Response from Best Buy
February 19, 2026
Hey.
We can understand being frustrated with not being greeted in a friendly manner. If you would like to add anything, or have any questions, please send us a private message on social media. Be sure to reference your review number 119384 when reaching out. We look forward to hearing from you.
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