In an out for my electronics needs
I’ve been dealing with Best Buy for years, to be completely honest, I’m going to stop, I purchased 2 IPads, traded one in, in return I got a gift card that didn’t have the monetary value of the iPad I traded in, the associates was just standing there while the one that was assisting me was struggling, I had to go back to see what the issue was with the gift card, come to find out, it was the wrong gift card, I still haven’t heard from anyone at that Best Buy to replace the gift card, unbelievable customer service and I work with people everyday.
Response from Best Buy
October 22, 2025
Hi, Zayena,
Thank you for your review. It can be frustrating when a trade in doesn't match up with the estimator and causes a lower than anticipated gift card amount. If you need assistance, please send a private message on social media. Kindly include Google Review 58758 in your message.
Facebook: @BestBuy
Instagram: @BestBuy
Twitter/X: @BestBuySupport
bulldod23
October 21, 2025
⭐️⭐️⭐️⭐️⭐️
Best Buy Review:
Shaq was absolutely amazing! She went above and beyond to help me with everything I needed. It’s rare to find someone so knowledgeable, patient, and genuinely friendly. She made my experience at Best Buy one of the best I’ve ever had. Shaq deserves recognition — she’s truly the best employee there! Hopefully you know