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We are back open!
Come check out your newly remodeled store.
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Frequently Asked Questions About Best Buy Dewitt
How do I check product availability at the Dewitt Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Dewitt Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Dewitt stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Dewitt Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(2521 reviews)
Ashley G
December 21, 2025
1 out of 5
Useless AI answers phone so you can't talk to anyone at the store.
Response from Best Buy
December 21, 2025
Hello,
Thank you for taking the time to share your feedback. We understand not being able to reach someone at your local store, as expected, isn't ideal.
At this time, to allow store employees the best opportunity to assist their customers in their stores, calls are directed to our support teams. We'd be happy to see how we can assist though, if you send a private message on one of our social media platforms, Facebook (https://bby.me/mfuzg7), Twitter/X (https://bby.me/vo72rn), or Instagram (https://bby.me/6mpcex). Please also mention your "Google review #92588" in your message.
Dale G
December 21, 2025
5 out of 5
Bought a computer and had an issue with it, Best buy replaced it without a problem 👍
Elicia C
December 20, 2025
1 out of 5
Made an order, was told in stock, then told no after coming while recieving an email that it wasnt and was being shipped, called customer service, totally clueless, asked for a manager and was not available, said call back but never did, 3 weeks later pick up again 40 minutes away
Response from Best Buy
December 20, 2025
Hi,
Thanks for your feedback. We understand your concerns with getting different information regarding your order and product availability. We're happy to look into this matter for you. Please connect with an agent via private message on X, Instagram or Facebook. Use the Google review number 91776 as reference.
X: https://bby.me/g5rq64
Facebook: https://bby.me/9vb6e2
Instagram: https://bby.me/reuv4x
Mr D
December 13, 2025
2 out of 5
Very very over priced