They were busy doing nothing — no customers, no crowd, just standing around gossiping and on their phones. I guess it's my fault for buying something from Best Buy. When I tried to return it, they just ran me around. After finishing the return, I went to look for something new to buy right away, but no one helped me. I asked for help twice and they just disappeared, saying "go over there, someone will help you." No one came. I asked again, and the guy seemed annoyed that I even asked — because he was too busy on his phone. When I left, I told them, "Everyone here seems busy, right?" He said yes. Have a good day. Woww
Response from Best Buy
August 02, 2026
Hello, Saniur,
Thank you for sharing your concerns with your visit at the Rego Park, NY Best Buy location. Please reach out to chat with us so that we can help and notate your concerns with your experience at any of our social media profiles below with Review 197031 for support.
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Compré un TV pedí para que fueran a instalarlo, me mandaron mensaje que de 1pm-4pm llegaban a instalarlo, no llegaron, perdí todo mi día de trabajo por esperar, no me pusieron mensaje a decirme que no llegaria el delivry Llame servicio al cliente para averiguar la ruta que no tenían asceso a ello. Al ver que ellos no me solucionaron cancelé la orden.
Muy buena tienda, tenia justo lo que estaba buscando
Event is well organised allowing everyone to have a fair chance of getting what they wanted