Charlotte M
October 15, 2026
We went in looking for a Roku remote. We walked in got to the department we needed. We got help without asking. He showed us the remotes and then checked us out. Got home, remote works. All well. Best Buy is always good. Always get help.
Unable to speak to the store, and their hideous ai agent hung up on me
Update: Even customer service can't reach the store, "their lines are disconnected"
Worst customer service!
Highly recommend not giving them a penny of your money.
Response from Best Buy
September 29, 2026
Hello, Mike,
Thank you for taking the time to reach out to us here. We understand how important excellent customer service can be, and we would be happy to take a closer look into this with you. To get started, please send us a private message or DM at the following Social Platforms with Google Review# 228203.
Facebook (https://bby.me/sds1e6)
X (https://bby.me/roFKXR)
Instagram (https://bby.me/gSg0SQ)
We look forward to assisting you there.
Don't shop here I got ripped off there a reason why their employees don't have name tags. The store halides behind a faceless corporation image and uses local laws to protect themselves and not consumers I wouldn't buy anything from here
Pamela W
September 11, 2026
Love this place. So many beautiful hand blown items. Plus Corelle pieces sold singly.