Frequently Asked Questions About Best Buy Flushing
How do I check product availability at the Flushing Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Flushing Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Flushing stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Flushing Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(2809 reviews)
shelton s
May 04, 2025
5 out of 5
Sweet
Mio P
March 20, 2025
1 out of 5
To the owner(s) Flushing location Lacked employees. Lacked customer service. Lacked people who wanted to actually do the job. Bad management.
I wanted to purchase an item that was not on the floor and was told I can only order it online and then pick it up which wasn't true. The item can be sold in store and pay with cash. The fake sales person just wanted to be shady.
Another incident they had an item in stock the sales guy reluctantly went to get it and never came back.He took an extended break in the stock room. Must be nice.
Now, they are closed temporarily.
It's Management's fault because they don't care to train people properly or hire the right people for the job they're just hiring people just to fill a spot they don't care if that person does a good job or not they could care less they're just there to pick up a paycheck and that's all. For example you can walk into this BB nobody greets you nobody says can I help you. You have to look around for someone to assist you and that takes forever because they're trying to hide and pretend like they're busy with something else they are antisocial they don't want to be there you can see it. Management does nothing in fact management sets the tone for the sales associates to follow and they do that brilliantly... nothing.
Why hire people that lack basic social skills? That's anti-productive isn't it? When you interview these people do you ask them what their work history is and if it's related to sales and customer service?
Obviously not because 90% of them don't want to help anyone. Low moral and lack of incentives. The sales team spend more time talking to each other than helping anyone.
Me and my business of several hundred people I know now go to the competitors and get all of what we want somewhere else.
The sales at BB will go down drastically due to management. So the owner of Best Buy needs to get rid of all the bad management all the bad salespeople and start fresh only hire people that actually shows that they can actually do the job and actually do it. Monitor what they're doing evaluate them constantly to see if they're up to par if not you've got the wrong people and the fact that you don't realize this says a lot about you. I will never shop at this BB ever again if it reopens.
Zero stars for the sales people.
Zero stars for the management.
Zero stars for honesty.
Zero stars for the location.
Response from Best Buy
March 20, 2025
Hi, Mio,
Thank you for sharing your review with us. We are saddened to learn of the experience you have had while visiting this location, as we understand how important it is to receive quality service. We would like to follow up with you and review this at the Corporate level.
Please connect with a member of our team through a private message on Facebook (http://facebook.com/BestBuy), Twitter/X (http://twitter.com/BestBuySupport), or Instagram (http://instagram.com/bestbuy). For the fastest response, please include your full name, email, phone number, and "Google Review 64949057" in your message. Thanks!
Sincerely,
^April
Martin G
March 13, 2025
1 out of 5
Cerrado permanente? Cómo así lo más cerca que tengo para comprar mis camaras de acción y lo cierran? Porquerías
Response from Best Buy
March 14, 2025
Le agradezco que se haya tomado el tiempo de compartir su experiencia, Martin. Me gustaría documentar sus comentarios. Por favor escríbame a través de nuestros canales de redes sociales en Instagram (https://www.instagram.com/thisisbestbuy/), X/Twitter (https://x.com/BestBuy) o Facebook (https://www.facebook.com/bestbuy) con los detalles de su visita, su nombre completo, número de teléfono, correo electrónico y la dirección de la tienda que visitó. También añada Google Review Español 64922519. Esperamos su mensaje.
Atentamente,
^Deysha