Frequently Asked Questions About Best Buy Hartsdale
How do I check product availability at the Hartsdale Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Hartsdale Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Hartsdale stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Hartsdale Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(2792 reviews)
Timothy C
April 20, 2025
1 out of 5
Closing
MeesterJuantastik
April 02, 2025
4 out of 5
Cool store they will help you find your stuff
Juan R
April 02, 2025
4 out of 5
Service is good but stock is not full. Used to be so much better.
Tremont P
April 01, 2025
2 out of 5
Terrible experience ordered an item online. Told it would be there in an hour. Waited over 2 hours only to be informed that it was out of stock
Response from Best Buy
April 02, 2025
Hello, Tremont,
Thank you for your review. I know it's frustrating when an order is not ready as expected and then to find out that the item is not in stock. Sometimes an order comes in while a customer in the store happens to be purchasing the item. There is no way for the system to tell that the item is in someone's cart in the store. We'd like to see if we can assist. Please send a private message on social media along with your name, phone number, and email. Please mention Google Review 64996081 in your message.
Here are the links to our socials: Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), or Instagram (instagram.com/bestbuy)
Sincerely,
^Meghan