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Best Buy Hartsdale
Services Offered
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Frequently Asked Questions About Best Buy Hartsdale
How do I check product availability at the Hartsdale Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Hartsdale Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Hartsdale stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Hartsdale Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(2770 reviews)
Joe M
February 16, 2025
2 out of 5
Customer service suck bottom line
Response from Best Buy
February 16, 2025
Hello, Joe,
Thanks for reaching out and providing your feedback. We are saddened to hear that you had issues getting support at our location. We would love to document your experience and help any way we can. We'd like the chance to follow up on this. To continue, please contact us on Facebook (http://facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) for further support. Please start your message with "This is in regard to my Google review: #64820077" and share your full name, email, and phone number.
Thanks,
^Jacob
Vilma E
February 15, 2025
2 out of 5
I went today and waited for more than 20 minutes for assistance, but I didn't receive any help, so I left. And yes I asked for help
Response from Best Buy
February 16, 2025
Hello,
Thanks for sharing your feedback with us. I know my time is valuable to me, so I understand waiting for assistance and not getting it, isn't ideal. I'd be happy to have our corporate team review this with you.
Feel free to send a private message on one of our social media platforms, Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), or Instagram (instagram.com/bestbuy), with your full name, phone number, email address, and details about your visit, including the location, date, and approximate time. Please also refer to your "Google review 64818222" in your message.
Sincerely,
^Melissa
Steve C
February 14, 2025
1 out of 5
Probably more of a corporate review than Hartsdale but purchased a over the stove microwave with installation and the last two times they keep on saying the microwave isn't in stock yet they keep on selling it. I've had to change different delivery and installation dates and geek squad can't even tell me when i can get the microwave yet it's still on the website saying i can get it by next week. When I contacted geek squad they said I have to talk to a manager from a local best buy to get either a discount or free shipping for inconvenience which honestly don't care for i just want my microwave installed. Tried to 3 way call geek squad with local best buy and they forwarded me to geek squad and the national geek squad call taker hung up on me. Best buy has been a major disappointment for appliances. I've been happier with home depot if you decide to go with a big box store.
Response from Best Buy
February 15, 2025
Hello, Steve,
Thank you for reaching out to share your concerns with your install delays with your Over the Range Microwave. I can understand that any delays for an install on a major appliance can be difficult. If you would like to have support we would be glad to look into this concern for you. Please reach out to us on any of our Social Media Profiles below with a Direct Message or Private Message with your full name, email, Review 64815493, and phone number for support.
Facebook (facebook.com/BestBuy)
Twitter/X (x.com/BestBuySupport)
Instagram (instagram.com/BestBuy)
Thanks,
^Tommy
Jose E
February 08, 2025
1 out of 5
This location has terrible service. I walked in knowing exactly what I wanted but finding an associate to help is nearly impossible here. It’s not like it was busy either. I walked around the entire store for about 30-40 minutes until I decided to just leave. This was an item I wasn’t able to get myself since it was in the back otherwise I would’ve just got it myself. Avoid this location!
Response from Best Buy
February 09, 2025
Hello, Jose.
Thank you for taking the time to provide this feedback. We always strive for the best customer service, so to hear this has not been your experience is concerning.
We would like to ensure your feedback is formally documented within our Corporate system to be reviewed internally by the appropriate teams. To do so, please send us a message on Facebook (http://Facebook.com/BestBuy), Twitter/X (http://Twitter.com/BestBuySupport), or Instagram (http://Instagram.com/BestBuy). I’d recommend sending a private message or DM, as we will need you to provide your full name, email address, and telephone number to complete the documentation process. Please also include Google Review number 64792928.
Best,
^AllisonS