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Best Buy Hartsdale
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Frequently Asked Questions About Best Buy Hartsdale
How do I check product availability at the Hartsdale Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Hartsdale Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Hartsdale stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Hartsdale Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(2786 reviews)
A P
March 27, 2025
2 out of 5
Lack luster employees, guess that's why they are going out of business
Francisco C
March 22, 2025
1 out of 5
Terrible place not one employee to help with anything, the worst . If you go there good luck finding what you need.!
Response from Best Buy
March 22, 2025
Hi Francisco,
Thank you for taking the time to share your review. I understand your concern with the level of service you received. We truly value your choice to do business with us and are dedicated to providing excellent customer interactions.
So that we can formally document your feedback, please send us a private message or DM using the links below that include your full name, phone number, and email address. Kindly mention your Google review 64957126.
Facebook facebook.com/BestBuy
Instagram instagram.com/bestbuy
Twitter/X twitter.com/BestBuySupport
Kind regards,
^Pre
enrico l
March 20, 2025
5 out of 5
their geek squad team is really great
Lucian I
March 16, 2025
2 out of 5
I ordered a racing wheels and pedals from this Best Buy in the morning. I was told my package was ready round noon. Happily I drove there 40mins to pickup the package in the afternoon only to find out a beaten up box with a big hole in it. The sale rep said I should take it and return it if it’s broken, but I refused.
Would have been respectful to the me (the client) to give me a call and explain the condition of the package and not waste 1 1/2hrs of my life for a broken product.
2 stars for the easiness of canceling the pickup, but we’ll not buy from (that) Best Buy ever again.
Response from Best Buy
March 17, 2025
Hey there, Baron,
Thanks for reaching out and providing your feedback. We are saddened to hear that you had a negative experience with your purchase. We would love to document your experience and help any way we can. We'd like the chance to follow up on this. To continue, please send us a private message on Facebook (http://facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) for further support. Please start your message with "This is in regard to my Google review: #64935040" and share your full name, email, and phone number.
Thanks,
^Jacob