Went for the White Flare and Black Bolt launch and was severely disappointed. When in line they came out and stated they had 4 ETBs each but then came back and said they actually only had one each. They had literally ONE of each item. One WF ETB, one BB ETB, one of each binder collection, one poster collection and a handful of mini tins. It was an absolute disgrace. There’s no way your store gets shipped so little product. Clearly something is up whether it’s the employees stashing or taking product before customers can. When I went for Journey Together a few months ago and they had way more product at launch. Not only are your online launches horrendous but now your in-stores are just as bad if not worse. Do better.
Response from Best Buy
July 18, 2025
Hello, Rei,
Thank you for your review. It's disappointing when a store gets limited stock on a release. If you'd like to formally document your experience, please send a private message on social media with your name, phone number, and email. Please mention Google Review 17322.
Here are the links to our socials: Facebook (https://bby.me/fesgx4), Twitter/X (https://bby.me/yyyd4d), or Instagram (https://bby.me/o3t6aa)
Sincerely,
^Meghan