We had a horrible experience with Bestbuy. There are so many online retailers that we could have purchased from, and chose to go to Bestbuy because their salesmen typically know the product they are selling. Not the case this time. Sold me a Garmin Navigation that wasnt meant for the application i needed it for. Went back, tried to find someone who would help, you see bodies there, but noone was willing to help. I felt like a pingpong ball. I asked for the Manager, who it turned out was the first guy we interacted with and said he will send someone over (noone came). He happened to be too busy to even acknowledge me, meanwhile he was 10 feet away. Who is training these people? This is the worse buying experience with them ever.
Great location fully stocked and helpful staff ready to assist. Out of all the best buys in NYC this one is the newest and best
Matthew was extremely professional, helpful and polite. He is a great asset to Best Buy!
This Best Buy is one of the best I’ve been to on Long Island, it’s never been very very crowded any time I’ve gone and the staff is always friendly and offering help. The selection of items is plenty and more than the other 2 stores I normally go to. Great store!!