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Frequently Asked Questions About Best Buy Ithaca

How do I check product availability at the Ithaca Best Buy?
How do I check my order status?
My local Ithaca Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Ithaca stores’ holiday hours?

Recent Reviews

4.0
(1048 reviews)
David B
December 30, 2024
5 out of 5
The techs where very knowledgeable about the router I needed to buy for my home
Jon F
December 26, 2024
1 out of 5
Scammed me on my refrigerator extended warranty. Technician was sent to the wrong address via bestbuy or sears and the 10 times I called, hundreds of fb messages no one fixed the problem. They closed my warranty and told me I was SOL. Don't shop here
Response from Best Buy
December 26, 2024
Hello, Jon, We appreciate you taking the time to leave a review. I'd certainly be more than frustrated if I wasn't able to get the help I needed. If you'd like assistance, please send a message on social media with your name, phone number, and email. Please mention Google Review 64610803 in your message. Our team would be happy to assist you on any of the following platforms: Facebook: @BestBuy Instagram: @BestBuy Twitter/X: @BestBuySupport Sincerely, ^Meghan
John C
December 25, 2024
5 out of 5
Staff was excellent! Was able to make my purchase quickly
Craig D
December 24, 2024
1 out of 5
Website says they have car technology install available get there and they tell me they don't have an installer and I'll have to go to another store.
Response from Best Buy
December 26, 2024
Hello, Craig, Thanks for reaching out and providing your feedback. We would love to document your experience as we are always looking to improve. To connect with a "Live Representative" you can contact us through social media, you can find us at a Social Media platform listed below and reference Google Review #64605940. Please provide us with your full name, email address, and telephone number to complete the documentation process. Looking forward to hearing from you! Facebook (http://Facebook.com/BestBuy) Twitter/X (http://Twitter.com/BestBuySupport) Instagram (http://Instagram.com/BestBuy) Google Review #64605940 Thanks, ^Ezra

About Best Buy Ithaca

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