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Frequently Asked Questions About Best Buy Ithaca

How do I check product availability at the Ithaca Best Buy?
How do I check my order status?
My local Ithaca Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Ithaca stores’ holiday hours?

Recent Reviews

4.0
(1152 reviews)
Eric R
October 04, 2026
1 out of 5
Why is the back door, door to the mall entrance permanently closed? Walking an extra 1/2 mile to buy something I can pay a little more for at target, you lost a sale.
Response from Best Buy
October 04, 2026
Hello! We know how inconvenient it can be when a door is permanently closed adding extra time onto what should be a quick shopping trip. If you would like to discuss your experience further or get assistance please reach out to us at any of our social media accounts. Facebook (https://bby.me/TxjUTW) Twitter/X (https://bby.me/NqtPdi) Instagram (https://bby.me/AhZx2R) Be sure to mention your Google Review number, #230387, in your message. Thank you.
Christian M
September 30, 2026
4 out of 5
Good store. Great customer support.
Denise C
September 09, 2026
5 out of 5
It was a great experience. The gentleman was very helpful.
Kiki
September 01, 2026
2 out of 5
Poor experience, no one willing to answer questions and register is unmanned for minutes while I wait for someone to let me pay…
Response from Best Buy
September 01, 2026
Good Afternoon, Kiki, We certainly understand how you are feeling after not getting the assistance you needed while checking out in store. We would be happy to partner with you directly and work to address your questions. Please feel free to send us a private message on social media that includes your Google review case ID: #216695. - Facebook (https://bby.me/D9AckW) - Twitter/X (https://bby.me/NmjbUP) - Instagram (https://bby.me/6ATmsP)

About Best Buy Ithaca

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