How do I check product availability at the Ithaca Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Ithaca Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Ithaca stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Ithaca Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(1152 reviews)
Eric R
October 04, 2026
1 out of 5
Why is the back door, door to the mall entrance permanently closed? Walking an extra 1/2 mile to buy something I can pay a little more for at target, you lost a sale.
Response from Best Buy
October 04, 2026
Hello!
We know how inconvenient it can be when a door is permanently closed adding extra time onto what should be a quick shopping trip.
If you would like to discuss your experience further or get assistance please reach out to us at any of our social media accounts.
Facebook (https://bby.me/TxjUTW)
Twitter/X (https://bby.me/NqtPdi)
Instagram (https://bby.me/AhZx2R)
Be sure to mention your Google Review number, #230387, in your message. Thank you.
Christian M
September 30, 2026
4 out of 5
Good store. Great customer support.
Denise C
September 09, 2026
5 out of 5
It was a great experience. The gentleman was very helpful.
Kiki
September 01, 2026
2 out of 5
Poor experience, no one willing to answer questions and register is unmanned for minutes while I wait for someone to let me pay…
Response from Best Buy
September 01, 2026
Good Afternoon, Kiki,
We certainly understand how you are feeling after not getting the assistance you needed while checking out in store. We would be happy to partner with you directly and work to address your questions. Please feel free to send us a private message on social media that includes your Google review case ID: #216695.
- Facebook (https://bby.me/D9AckW)
- Twitter/X (https://bby.me/NmjbUP)
- Instagram (https://bby.me/6ATmsP)