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Frequently Asked Questions About Best Buy Ithaca

How do I check product availability at the Ithaca Best Buy?
How do I check my order status?
My local Ithaca Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Ithaca stores’ holiday hours?

Recent Reviews

4.0
(1098 reviews)
ウタマロニジムラ
September 13, 2025
3 out of 5
広い店内、商品は わかりやすく 並べられている、PC のマウスを購入、会計時チップがいるのには驚いた。
Response from Best Buy
September 13, 2025
Hi there! Thank you for your review. We believe a comfortable and well-maintained store environment is essential for a good shopping experience, and we strive to consistently create positive customer experiences. To formally document your feedback or share any additional concerns, feel free to reach out to us in a private message or DM on Facebook: (https://bby.me/y2kjhg), Instagram: (https://bby.me/v91y80), or Twitter: (@BestBuySupport).
Le T
September 01, 2025
1 out of 5
I purchased a $30 universal remote from BB and it quit working in the first week. Unfortunately, their return policy is a scant 15 days not 30 like most places unless you purchase an over inflated "membership" (should be illegal). The nearest Best Buy one is over an hour from me and I am only near it one day a month. I will probably lose my $ for this remote now. 1 STAR
Response from Best Buy
September 01, 2025
Hello. Missing the return period is not ideal but we would be glad to look into this for you and see what we can do to assist. If you have a minute, please reach out us to in a private message on Facebook (https://bby.me/wz6hfn), Twitter/X (https://bby.me/xngll7), or Instagram (https://bby.me/gphd6d). When you message us, please include Google Review number 37992. Best, ^Allison
peter s
August 30, 2025
5 out of 5
Online purchase was ready for in store pickup in short order. Staff was very friendly.
Amy B
August 30, 2025
5 out of 5
I’ve the best experiences at this Best Buy. Today Sabrina and Noah helped me resolve an issue with a new TV that had stopped working. They resolved the issue immediately without hesitation. They’re just the nicest people to deal with.

About Best Buy Ithaca

bestbuy.com