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Best Buy Ithaca
Services Offered
Geek Squad Services
Apple Shop
Car & GPS Installation Services- Apple Authorized Service Provider
Trade-In
Find Items in This Store
Specialty Shops and Services
More to Explore
Frequently Asked Questions About Best Buy Ithaca
How do I check product availability at the Ithaca Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Ithaca Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Ithaca stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Ithaca Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(1038 reviews)
Vandana K
November 18, 2024
1 out of 5
They never answer the phone calls. Had a pick up order that I wanted to cancel but couldn't. It's been more than a month still waiting for the order to be canceled (should be auto canceled if its not picked up in three days). Calling them atleast twice a week but no luck. Don't place your pick up orders here
Response from Best Buy
November 18, 2024
Hello.
Due to current labor shortages, stores may not be able to pick up calls at the time of calling, if this happens then you call is routed to our support line where a qualified Agent can provide support for your situation.
Please reach out us to in a private message on Facebook (http://facebook.com/BestBuy), Twitter/X (http://twitter.com/BestBuySupport), or Instagram (http://instagram.com/bestbuy). When you message us, please include your full name, phone number, email, and a copy of your Google review number #64441824 and one of our agents will be glad to help assist.
Best,
^AllisonS
Dawingo 5
October 13, 2024
5 out of 5
Great place and the staff is amazing and helpful
Jessica K
October 07, 2024
5 out of 5
Great staff and super helpful EM. Keep up the great work!
joanne c
October 02, 2024
5 out of 5
My laptop was having problems with its screen. I went to Geek Squad to have it repaired and they said they would have it back in 2-3 weeks. They fixed the screen AND replaced the keyboard in just a week! Staff were friendly and helpful. Very satisfied with the service.