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Services Offered
Geek Squad Services
Apple Shop
Car & GPS Installation Services
Trade-In
Find Items in This Store
Specialty Shops and Services
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Frequently Asked Questions About Best Buy Ithaca
How do I check product availability at the Ithaca Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Ithaca Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Ithaca stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Ithaca Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(1134 reviews)
Dave G
May 25, 2026
5 out of 5
This place is operational even though the rest of the mall looks like a ghost town!
Norma Z
May 20, 2026
5 out of 5
Very knowledgeable and helpful getting my phone de-bugged.
Banana F
May 19, 2026
5 out of 5
Big store with goodies
Attila709
April 08, 2026
1 out of 5
Went in there recently television shopping. I walked around looking at all they had for about half an hour. Not one person working there came over and asked "Can I help you". I was completely ignored. I finally said screw this and walked out. You guys missed on a good sale due to zero customer service relations
If you don't want to do your job, part of which is acknowledging and assisting customers....then you should be fired. If the Manager is okay with running the store this way then he/she should be fired too
Response from Best Buy
April 08, 2026
Hello Attila,
If we were in your position, we would feel the same way, getting the help you need is the first step of a good shopping experience. And we’re really grateful you took the time to share your experience with us. Your feedback matters, and we want to make sure it’s fully documented so we can continue improving. If you’d like to connect with a representative directly, please reach out through one of our social media channels listed below and include your Google Review #139632 in a private message. We’re here to listen and help however we can.
• Facebook (https://bby.me/I99bLY)
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