Does not honor warranties.
Came to check out a stereo system and we turned the volume up a bit then asked an employee if we can see how loud it goes and she said “didn’t you already do that. You can buy it and see how loud it goes at home.” Disgusting customer service. DISGUSTING
Response from Best Buy
October 20, 2025
Hey there.
Being able to properly demo a stereo is vital when purchasing one. If you need help with selecting a stereo, please reach out to us on social media. Be sure to reference your Google review #58350.
Facebook: @BestBuy
X: @BestBuySupport
Instagram: @BestBuy
Had my phone stolen while traveling 😩—walked into Best Buy totally stressed. The crew was super helpful 🙌. Shoutout to Jason Dieda for hooking me up with a prepaid phone, plan, and getting everything set up 🔥📲. Walked out good to go. Appreciate you all! 🙏