Horrible. 4 staff helping one woman while they all giggle like little school girls. I had one question and had to flag them down after waiting for 20 minutes while looking for what I needed. Just to be told they don’t have what I need.
Response from Best Buy
May 10, 2026
Hello, Chris,
Thank you for taking the time to share your experience with us. We understand how important excellent customer service can be, and we would like to take a closer look into this with you. To get started, please send us a private message or DM at the following Social Platforms with Google Review# 150892.
Facebook (https://bby.me/3BwYYF)
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We look forward to assisting you there.
Me and my friend went to checked out laptops, the young man Aiden greeted us politely, answered questions/concern patiencely from 2 old tech dummy women the whole time! Knowing we were concerned about the price, he immediately recommended a more affordable model. Very got what we need at the end. Very nice young man!
I’ve always loved this Best Buy and found the staff to be incredibly friendly. I’ve gone twice in the last two days, each time was a pleasant experience. I had my two young kids and everyone was so kind to them, they were included in the check out process both times and it really made them feel special. I never had to look for help, someone found me and helped almost immediately, which was very nice.
Had exactly what I needed and sales person was exemplary.