Best Buy Levittown

We bought an Oura ring on sale for my daughter (which was a surprise). She wanted a bigger size so we went back to the store to exchange it. The employee who helped me told me it would be $100 more and the reason was that because it was a bigger size it’s more silver ( yes and I listened shame on me) I paid and left. After sitting with this for a little bit I looked up on line to see if the bigger sizes cost more and SHOCKER it was false he charged me $100 more cause the ring was not on sale anymore. I went back spoke with the manager and was told he would not honor it cause it wasn’t on sale anymore. It was an exchange not a return and he wouldn’t exchange it. Tips me if something was wrong with the ring he would have(make it make sense) Makes NO SENSE!! Called corporate and was told it was managers discretion went back into store and told the employee he asked manager and he said NOPE NOT DOING IT!! I returned the ring and will take my money elsewhere and spend my money happily!! For a store that claimed bankruptcy and is looking to close stores this is HORRIBLE customer service! Will never shop there again! Shame on them!

The best place ever

I got a monitor shipped from this store. They did not double box it with padding, just sent the monitor box directly through FedEx. It came with gashes and dents on the box, and since the monitor box itself is not meant to protect it in shipping, it has significant backlight bleed that my other identical monitor doesn’t have. Not double boxing a monitor is to be honest, unacceptable for shipping, and I will be returning.

Pleasant