Forward
December 03, 2025
I got a monitor shipped from this store. They did not double box it with padding, just sent the monitor box directly through FedEx.
It came with gashes and dents on the box, and since the monitor box itself is not meant to protect it in shipping, it has significant backlight bleed that my other identical monitor doesn’t have.
Not double boxing a monitor is to be honest, unacceptable for shipping, and I will be returning.
Response from Best Buy
December 03, 2025
Hello,
We appreciate you taking the time to leave your feedback. Having your order damaged in shipping is never great news, so we can understand your concern. We would be happy to look into this issue and assist in any way possible. Please connect with us through social media. You can find us on Facebook (https://bby.me/5haxdj), Twitter/X (https://bby.me/lplaj1), or Instagram (https://bby.me/5ks3mp). Please reference Google Review #80872.
Aside from the convenience of online shopping, nothing beats seeing and touching the actual product you're searching for. The attention and help I received with choosing the product that fit my needs and space was outstanding. It saved me from returning a decision I would have made ordering online. Yes, more work on my part but we'll worth the effort
Varinderjeet S
November 30, 2025
One stop shop for home appliances