Sometimes it's just good to buy things on a brick and mortar store. I just had a laptop I bought from a seller through Amazon crash. It was costly and difficult to try to get the warranty honored and within a month, it still crashed. I bought a new one, on sale at Best Buy and purchased a 3 year warranty to have it repaired by the Geek Squad, even if I drop it or spill coffee on it. The beauty is, I can take it to them and hand it over and pick it up when it's done. It cost me $189 to pay for insured shipping plus return shipping to get it 'repaired' by the Amazon seller and it still crashed. No more. Best Buy for the win!
Great manager (tall slender guy) and service advisors (blonde male with earring and mohawk type cut and Joanna); extremely patient and helpful.
My pre-paid phone attempt did not work out, but that was more on Verizon incompetent phone reps #verizonwireless; wasted about 5 pg my days and 2hours of fast back and forth.
Anyway, visit this Best Buy...awesome team 💙💛🖤💛💙❣️
Giancarlo was the best! Very patient, honest and helpful.