Frequently Asked Questions About Best Buy Levittown
How do I check product availability at the Levittown Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Levittown Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Levittown stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Levittown Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(2268 reviews)
Barbara P
November 15, 2024
3 out of 5
In store experience is excellent. But phone contact is terrible. I purchased a laptop yesterday. I've called the geek squad 6 times this morning but the recorded phone system is not letting me through. I want them to add an office product but am unable to connect with a live person.
Response from Best Buy
November 15, 2024
Hello Barbara,
Thanks for reaching out and providing your feedback. We are saddened to hear that you had a negative experience with us. We would love to document your experience and help any way we can. We'd like the chance to follow up on this. To continue, please contact us on Facebook (http://facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) for further support. Please start your message with "This is in regard to my Google review: 64429851" and share your full name, email, and phone number.
Thanks,
^Vanessa
Z W
November 03, 2024
1 out of 5
This store doesn't answer phone calls.
Response from Best Buy
November 03, 2024
Good Evening, Z,
We certainly understand how you are feeling after being unable to reach the support you needed. We would love to connect with you and assist you. Please feel free to contact our team by sending us a private message on social media. Be sure to include your Google review in your message: #64384173.
- Facebook (https://facebook.com/BestBuy)
- Twitter/X (https://twitter.com/BestBuySupport)
- Instagram (https://instagram.com/BestBuy)
Kindest regards,
^Bobby
Tony
November 02, 2024
1 out of 5
Worst experience I am dumbfounded. I bought head phones that cost $321.00. Came back to return them the next day cause I didn’t like them. I was told to walk around the store cause that did not have the money to refund me. I’ve been wait here on the side lines for 30 minutes so far. Don’t know when I will be getting my cash. Unbelievable the operation they have going on here.
Response from Best Buy
November 02, 2024
Hi, Tony,
Thanks for taking the time to share this review with us, although we hate to hear you were unable to get your return processed in a timely fashion. We would like to ensure this is escalated to the appropriate teams for review.
To get started, please send us a message on Facebook (http://Facebook.com/BestBuy), Twitter/X (http://Twitter.com/BestBuySupport), or Instagram (http://Instagram.com/BestBuy). I’d recommend sending a private message or DM, as we will need you to provide your full name, email address, and telephone number to complete the documentation process. Please also include a note stating you are reaching out from a Google review by including this reference number: 64380159. We look forward to hearing from you!
Regards,
^Katie