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Frequently Asked Questions About Best Buy Long Island City

How do I check product availability at the Long Island City Best Buy?
How do I check my order status?
My local Long Island City Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Long Island City stores’ holiday hours?

Recent Reviews

4.2
(7241 reviews)
Ben W
October 20, 2024
2 out of 5
Big box store full of employees who don’t care. The cashier section was closed(permanently) & I asked an employee where to pay and he just pointed me in whatever direction was convenient for his hand to wave to. Finally figured out that now people pay at the customer service counter so I paid and left.
Response from Best Buy
October 20, 2024
Hi Ben, We appreciate you taking the time to leave your feedback here. It's unfortunate that you've had a negative experience at one of our locations. We would like to get some more information about the experience you've had and the store you visited. Please reach out to our team by sending a private message to the official Best Buy page on any social media platform. You may use the Google Review number #64331975 as reference. Twitter(X): https://twitter.com/bestbuy Facebook: https://www.facebook.com/bestbuy Instagram: http://instagram.com/bestbuy Best, ^Kadian
Melissa C
October 16, 2024
5 out of 5
Great customer service staff was very helpful I went with my husband had help from the staff member Antonio who guided me and my husband in making our purchase and answered all of our questions in regards to repairs and new purchases we made.
Bopsi (
October 15, 2024
2 out of 5
Every time I come here, my experience gets worse. This time the employee couldn't even be bother to look up my information on my order and help me find a replacement . They do not follow policy here. What they say does not match what the website says. Each employee will give you a different story.
Response from Best Buy
October 16, 2024
Good Morning, Valued Customer. Thank you for leaving a Google Review. We appreciate your feedback, though we wish you had a better experience. We'd like to hear more about it and assist if possible. Please reach out to us on our Social Media pages, so one of our specialist can work with you. Please be sure to add "Google Review:64316098" for reference. You can find us here: Twitter(X): https://twitter.com/bestbuy Facebook: https://www.facebook.com/bestbuy Instagram: http://instagram.com/bestbuy Kind Regards, ^Trey
Barry C
October 14, 2024
5 out of 5
Easy to make a return. Nice staff

About Best Buy Long Island City

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