header_logo

More to Explore

Frequently Asked Questions About Best Buy Long Island City

How do I check product availability at the Long Island City Best Buy?
How do I check my order status?
My local Long Island City Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Long Island City stores’ holiday hours?

Recent Reviews

4.2
(7737 reviews)
vijan m
June 15, 2026
1 out of 5
I went to there for buy a new samsung oled tv and the seller guy try to sell me old wrong tv….putting in new oled box I checked it clearly it seems like opened already and he said to me I just opened it ..he almost scammed me…so be careful with those guys…😣😣😣
Sandrine M
June 15, 2026
1 out of 5
While the customer service staff at this location is super nice , I am so disappointed by the care provided regarding my fridge under warranty. I have to wait 8 days before a technician can come for repair, or at least figure out the problem. They’re not offering to bring a temporary fridge until it’s repaired either. Only a compensation for the waste food.
Dmitry S
June 12, 2026
1 out of 5
App and email said my online order was ready for pick up. When I arrived at the store, they told me I’d need to wait another 10-20 minutes.
Response from Best Buy
June 12, 2026
Hi there! Thank you for leaving a Google Review. We appreciate your feedback, though we wish you had a better experience with your in store pickup timing. We'd like to hear more about it and assist if possible. Please reach out to us on our Social Media pages, so one of our specialists can work with you. Please be sure to add "Google Review: #171859" for reference. You can find us here: Twitter(X): https://bby.me/MX61lg Facebook: https://bby.me/DhX4hy Instagram: https://bby.me/TxAmdP
Jane R
June 10, 2026
1 out of 5
Went there wanted to Sampsung Galaxy s26 the salesperson said they only had the S26+ than the incompetent sales person said they had the s26 phone is various colors. I left very annoyed and ordered the phone on line. Next day I ordered a phone by the internet next day they said I got a partial order, this is crazy.Then it’s going to take 10 days to get a refund for the phone glass cover they didn’t have. The place is horrid lots f incompetent staff.
Response from Best Buy
June 10, 2026
Hi, Not having the amazing customer service that Best Buy is known to provide is upsetting. Let’s discuss your recent purchase. Feel free to connect on a private social media link. Mention review # 171143 when providing more details. Facebook (https://bby.me/FskvhB) Twitter/X (https://bby.me/1KMKph) Instagram (https://bby.me/3IivHt)

About Best Buy Long Island City

bestbuy.com