Best Buy Long Island City

John Merino Jhone me ayudo ,en lo que yo buscaba,el es un buen empleado

If you work in customer service, learn to treat people equally not based on their appearance

Good day, So i just want to make it known that this store does not sell items to customers. Instead the employees buy it instead or who knows where it goes. The item im referring to is Pokemon Cards. Please investigate this store. I recently purchased as shown in the receipt the night before(Feb 10,2026), i went in store as per my complaint now. I was only allowed to purchase 1 of the pokemon sticker packs and i understand it was 1 per customer. Okay so it was also closing time and no customers in the store you can also review their camera if anyone was able to clean out the inventory of pokemon cards. Im saying this because the Manager in the morning time(feb 11,2026) , was trying to make a point that how would i know if anyone else bought pokemon cards? Like i was literally there right before closing time and saw NO one buying any pokemon cards or even Knowing there was Pokemon Cards. i Also check this store random times because its the nearest bestbuy to me. So anyways the employee told me i can come back tomorrow and purchase again and that they have a good amount left. Okay next day i wait outside right before it opens, head to the counter , and they say that there is no Pokemon available. What happened to all the stock? Guy told me if i was there in the morning i would be able to purchase again. Again its not even about pokemon its about Store Professionalism and the Backdooring of products by Employees. Please BestBuy Coroporate investigste this. And this isnt the only incident, im sure alot of people have there own Bad experiences regarding this topic. Thank You. Hopefully the Ceo of bestbuy looks into this store.

Very pleasant! Sale staff were friendly and helpful! I bought an LG tv there and soundbar of high quality. They have good products! Place is clean! Price is reasonable!