Placed a pick up order for a brand new 65” Samsung TV and the TV came broken, when I went to return the next day they told me they couldn’t do anything about it because the serial number on the TV didn’t match the box. They sold me a broken, unmatched, and likely used TV that I paid nearly $400 for and the only option they gave me was to call the 1-800 number. Made absolutely no sense because it means they were gonna sell me a returned or used tv to begin with? Never had something happen like this in my life. I’ve never had to crash out on a service worker in my life but today was a first.
I love coming to Best Buy. There is always someone working that can help. Thank you
They replaced my iphone battery. Everything went great. Tegan was very kind!