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Frequently Asked Questions About Best Buy Long Island City

How do I check product availability at the Long Island City Best Buy?
How do I check my order status?
My local Long Island City Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Long Island City stores’ holiday hours?

Recent Reviews

4.2
(7565 reviews)
Kaitlyn M
September 13, 2025
5 out of 5
Staff was friendly and helpful throughout my visit.
Baseball B
September 13, 2025
1 out of 5
The salesman got angry that I made him look for a specific laptop I wanted. He was upset he had to actually work to earn his money. They hire anybody off the street at this Best Buy location just a heads up to everyone
Response from Best Buy
September 13, 2025
Hello, Baseball Boy, Thank you for your review. We know our customers want to feel assisted and respected when shopping in our stores. Encountering an unhelpful employee would be incredibly frustrating. If you'd like assistance or want to formally document your experience, please send a private message on social media. Please include Review 43011 in your message. Our team would be happy to assist you on any of the following platforms: Facebook: @BestBuy Instagram: @BestBuy Twitter/X: @BestBuySupport
Rahman A
September 13, 2025
1 out of 5
Please train ur tech salesman better. Waiting 1 hour to pickup tablet, he ignores me and goes to help a new customer that just walked in. Horrible experience
Response from Best Buy
September 13, 2025
Hello, Rahman, Thank you for leaving us a review. It saddens me to hear that your recent experience was not a positive one, especially after waiting an hour to pick up your tablet. At Best Buy, we strive to ensure all of our customers have a positive experience. We appreciate your feedback, and would like to formally document your interaction. Please reach out to us via social media. Our team will be happy to assist you on the following platforms: Facebook: @BestBuy Instagram: @BestBuy Twitter/X: @BestBuySupport Kindly mention the phrase “Google Review, Convo #43007” when reaching out on social media. Thank you, ^Ruby
Dave V
September 12, 2025
1 out of 5
Horrible experience, barely through the door and the associate they have at the front desk was giving attitude 🤦🏽‍♂️ almost seemed as if he was playing a security role which is strange.
Response from Best Buy
September 12, 2025
Hello, Dave, Thank you for your review. Nothing takes the fun out of shopping like a bad interaction with an employee. We'd like to hear more and formally document your experience. Please send us a private message on social media. Please include Review 42563 in your message. Our team would be happy to assist you on any of the following platforms: Facebook: @BestBuy Instagram: @BestBuy Twitter/X: @BestBuySupport

About Best Buy Long Island City

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