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Frequently Asked Questions About Best Buy Long Island City

How do I check product availability at the Long Island City Best Buy?
How do I check my order status?
My local Long Island City Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Long Island City stores’ holiday hours?

Recent Reviews

4.2
(7348 reviews)
Abdel A
February 09, 2025
5 out of 5
it's a great place to be
Moushumi P
February 09, 2025
2 out of 5
Service is terrible. I wanted to buy a Garmin but wasn't sure if the 47mm watch would look good on my small wrists. Ideally, I would buy it online because it was over 30% cheaper but I only visited this store to see and try on the watch in person. I asked the staff if they could help me check it out. They outright refused and kept chatting on amongst themselves. They're selling the watch for $100 more than the official Garmin website and I was willing to pay it just to be able to see the watch and understand the features better in person. I guess the relevance of physical stores has died off in today's time. I will write to Garmin about this terrible experience with a suggestion to exclusively sell online. A simple AR try on tool could replace this entire incompetent store.
Victor A
February 08, 2025
5 out of 5
Excelente productos
Andrew W
February 04, 2025
1 out of 5
Very rude and unhelpful man working in the TV department
Response from Best Buy
February 05, 2025
Hello and thanks for reaching out on Google, Andrew. Shopping in-store should be a pleasant experience and we understand your frustration. We'd like to ensure this feedback gets into the right hands and is documented here at our corporate offices. Please reach out to us in a private message on Facebook (http://facebook.com/BestBuy), Twitter/X (http://twitter.com/BestBuySupport), or Instagram (http://instagram.com/bestbuy). When reaching out, please include your full name, phone number, email, which store you visited, and mention your Google review, 64777995. Kindly, ^Graham

About Best Buy Long Island City

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