Frequently Asked Questions About Best Buy Long Island City
How do I check product availability at the Long Island City Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Long Island City Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Long Island City stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Long Island City Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.2(7663 reviews)
Rick P
February 26, 2026
5 out of 5
Very quick and helpful
Kiera W
February 26, 2026
1 out of 5
Sold me an open box laptop and didn’t put the charger in the box. Now I’m home and the laptop is dead smh. Terrible I have to go all the way back to the store
Rover E
February 23, 2026
1 out of 5
Do not take your iPhone for battery replacement in this place they will strip the security screws and send you home with refund which can’t be fixed even if you take it to Apple Store afterwards. For any type of service always visit Apple Store
Naim Y
February 22, 2026
5 out of 5
Steve at the front saved my life today. Best Buy closed 2 hours early due to huge snow storm, and I had a battery and charger for my snow blower ready for pickup. While steve kept turning customers away he recognized my urgent need to allow my online pickup for my snow blower to work. HUGE THANKS STEVE!!!!