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Frequently Asked Questions About Best Buy Long Island City

How do I check product availability at the Long Island City Best Buy?
How do I check my order status?
My local Long Island City Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Long Island City stores’ holiday hours?

Recent Reviews

4.2
(7682 reviews)
Charlie M
March 16, 2026
1 out of 5
Come at 10am wanting to buy something but since there coworker is late the guy in the front makes me wait 15 minutes just for some guy who comes in late to tell me it’s out of stock, why am I having to wait to purchase something because there coworker is late I have better things to do
Marcelo C
March 15, 2026
5 out of 5
Just come here and talk to John Marino. I unfortunately came late and needed to stay more to upgrade my phone. The guy simply stayed after to help me. Thanks John!
NySucks
March 15, 2026
4 out of 5
Good service to exchange
Nader K
March 14, 2026
1 out of 5
Stay away from this Store - especially from the employee named Rachel. Practices malicious sales tactics, especially towards the elderly with multiple employees standing around her. Adds on “membership” to multiple receipts without telling them. Heard her say to a cash paying customer that a credit card is still needed for “fraud” lol. Will be filing corporate complaint. This transaction is dated 3/14/26
Response from Best Buy
March 15, 2026
Hello, Nader, Thank you for taking the time out of your day to leave us some feedback on your recent experience with us. We want all of our customers to understand what they're buying and be transparent about the benefits and what's being added onto your transaction. We'd like to hear more and see what we can do to assist. Please send private message on social media along with Google Review 129488 in the message. Our team would be happy to assist you on any of the following platforms: Facebook: @BestBuy Instagram: @BestBuy Twitter/X: @BestBuySupport

About Best Buy Long Island City

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