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Frequently Asked Questions About Best Buy Long Island City

How do I check product availability at the Long Island City Best Buy?
How do I check my order status?
My local Long Island City Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Long Island City stores’ holiday hours?

Recent Reviews

4.2
(7585 reviews)
Platinum G
October 02, 2025
5 out of 5
Good variety of fresh products.
Jennifer
September 28, 2025
1 out of 5
No employees around to help. Couldn't find what I needed so I just walked out.
Response from Best Buy
September 28, 2025
Jennifer, Thank you for the review. I can understand your frustration with not being able to find assistance. That is not the customer service we strive to provide. We would like to ensure your feedback is formally documented within our Corporate system to be reviewed internally by the appropriate teams. To do so, please send us a message on Facebook, Twitter/X, or Instagram, I’d recommend sending a private message or DM. Please include Google Review 49322.
Harold C
September 27, 2025
5 out of 5
Muchas variedad en tecnología, los precios son de moderados a caros.
Demian b
September 26, 2025
1 out of 5
10 people to take care of one customer. And long faces if you ask for help. Plus they dond have what i need. You have to order it and then come back after 2 days to pick up your stuff. Ridiculous
Response from Best Buy
September 26, 2025
Hi, Stavros, Thanks for the review. It can be difficult if you don't get the help you're needing while in a store. If you'd like assistance or want to formally document your experience, please reach out on social media. Please include Google Review 48408 in your message. Our team would be happy to assist you on any of the following platforms: Facebook: @BestBuy Instagram: @BestBuy Twitter/X: @BestBuySupport

About Best Buy Long Island City

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