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Frequently Asked Questions About Best Buy Long Island City

How do I check product availability at the Long Island City Best Buy?
How do I check my order status?
My local Long Island City Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Long Island City stores’ holiday hours?

Recent Reviews

4.2
(7546 reviews)
Rossy A
August 28, 2025
5 out of 5
Best buy is a wonderful plave for all your electronics need. Variety of options and most competitive price.
Ramon R
August 27, 2025
4 out of 5
Smaller location, but has a design area and the staff was helpful.
Raoul M
August 27, 2025
2 out of 5
First and maybe last time using this location for OpenBox purchases. One of BestBuy's best features is the ability to purchase open box items at great discounts. I purchased a TV and spent the extra money to get one listed as excellent vs good or fair. Understandably you may not get the original box (easier to get in the trunk for me, anyway) Not only was the TV in what would be considered fair condition ($60 less than excellent condition) I was unable to test it because in addition to no remote being included it didn't have a power cord (!). I've never had that happen before and I've picked up items from almost every location in NYC and Long Island. So now a 20 mile round trip to return it. Very disappointed as the staff onsite was very helpful and polite.
Response from Best Buy
August 28, 2025
Hello, Raoul, Thanks for taking time out of your day to leave a review. When I purchase an item in "excellent condition", I expect it to arrive like new as well, so I can understand your concern. We would be happy to document your experience and assist in any way possible. Please connect with us through social media. You can find us on Facebook (https://bby.me/u6ix5m), Twitter/X (https://bby.me/qdppw8), or Instagram (https://bby.me/ul5voo). Please reference Google Review #35926. Regards, ^ Aaron
Patricia S
August 22, 2025
5 out of 5
Friendly, knowledgeable and very helpful staff.

About Best Buy Long Island City

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