Frequently Asked Questions About Best Buy Long Island City
How do I check product availability at the Long Island City Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Long Island City Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Long Island City stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Long Island City Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.2(7348 reviews)
Abdel A
February 09, 2025
5 out of 5
it's a great place to be
Moushumi P
February 09, 2025
2 out of 5
Service is terrible. I wanted to buy a Garmin but wasn't sure if the 47mm watch would look good on my small wrists. Ideally, I would buy it online because it was over 30% cheaper but I only visited this store to see and try on the watch in person. I asked the staff if they could help me check it out. They outright refused and kept chatting on amongst themselves.
They're selling the watch for $100 more than the official Garmin website and I was willing to pay it just to be able to see the watch and understand the features better in person. I guess the relevance of physical stores has died off in today's time. I will write to Garmin about this terrible experience with a suggestion to exclusively sell online. A simple AR try on tool could replace this entire incompetent store.
Victor A
February 08, 2025
5 out of 5
Excelente productos
Andrew W
February 04, 2025
1 out of 5
Very rude and unhelpful man working in the TV department
Response from Best Buy
February 05, 2025
Hello and thanks for reaching out on Google, Andrew.
Shopping in-store should be a pleasant experience and we understand your frustration. We'd like to ensure this feedback gets into the right hands and is documented here at our corporate offices. Please reach out to us in a private message on Facebook (http://facebook.com/BestBuy), Twitter/X (http://twitter.com/BestBuySupport), or Instagram (http://instagram.com/bestbuy). When reaching out, please include your full name, phone number, email, which store you visited, and mention your Google review, 64777995.
Kindly,
^Graham