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Frequently Asked Questions About Best Buy Middletown

How do I check product availability at the Middletown Best Buy?
How do I check my order status?
My local Middletown Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Middletown stores’ holiday hours?

Recent Reviews

4.1
(2727 reviews)
Vicki V
December 02, 2024
5 out of 5
Helpful and polite
Jarlen D
November 29, 2024
1 out of 5
These companies then say that they go bankrupt because people only want to buy online, they are neglecting a lot of customer service, next time I make my purchase on Amazon as I had to do, I went to buy a smart watch and asked three people because they have it with a padlock, they told me they would send someone and no one came, I waited more than 20 minutes no one came, then I went to another worker and told him that I had already asked several workers in the store and what he told me was to go to customer service so I decided to leave without anyone attending to me, I will not come back anymore, I do not recommend it, they should close, they are lazy, most of those who work there
Response from Best Buy
November 29, 2024
Hello, Jarlen, Thank you for reaching out to us here, and taking the time to provide us with this feedback. We understand how important excellent customer service can be, and know how we would feel in this situations. We would like to take a closer look into this with you to document any concerns you may have, while providing any assistance possible. To continue working with our Social Team, please send a private message or DM to our team using one of our official Facebook (http://facebook.com/BestBuy), Twitter/X (http://twitter.com/BestBuySupport), or Instagram (http://instagram.com/BestBuy) accounts with your full name, phone number, email address, and the location in which your visit took place along with this review number: 64493701 regards, ^Brandon
Destinee D
November 19, 2024
5 out of 5
I had an exceptional experience today at Best Buy, thanks to an employee named Michael, who was stationed at the register in the center of the store. He went above and beyond to assist me when I encountered difficulties locating a product. Despite my urgency, Michael exhibited remarkable patience and delivered outstanding customer service, ensuring that I was able to complete my order.
Ingrid H
November 17, 2024
5 out of 5
Here for a new tv today. Young man assisting us was pleasant and helpful.

About Best Buy Middletown

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