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Frequently Asked Questions About Best Buy Middletown

How do I check product availability at the Middletown Best Buy?
How do I check my order status?
My local Middletown Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Middletown stores’ holiday hours?

Recent Reviews

4.1
(2785 reviews)
Floyd A
April 28, 2025
4 out of 5
Bought a new TV online...in and out in 3 mins. Good prices, good service.
Jim S
April 26, 2025
5 out of 5
Lots of parking
Paul C
April 22, 2025
5 out of 5
The Greek Squad is always on point. I have never been disappointed.
Akita G
April 19, 2025
1 out of 5
You can't speak to to anyone in the store directly when you call on the phone. They never can help properly .When you decide to drive almost an hour and go to the store no one helps you with anything, even after asking and then paging the department you wind up waiting for around 30 mins. They don't honor manufactures coupons. All you hear in the parking lot is people complaining and the employees inside calling them Karens. It's probably the third visit that was like this and I'm not going back every again. So unfortunate. They are the last electrics store and used to be wonderful. Sounds like corporate changed everything and ruined it. Easiest things to fix, have the store actually answer phones again, have employees walk the floors again asking people if they need help. That's it.
Response from Best Buy
April 19, 2025
Hello, Akita, Thanks for reaching out and providing your feedback. We strive to provide a great shopping experience, so this is not the kind of feedback we like to hear. We would love to formally document your experience and do what we can to further assist you. If you have a minute, please reach out to us in a private message or DM. You can reach us at: Facebook: http://facebook.com/BestBuy Intagram: http://instagram.com/bestbuy X: http://twitter.com/BestBuySupport Please provide your full name, phone number, email, and your review number 65057601. We look forward to working with you. Kind regards, ^Aaron

About Best Buy Middletown

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