header_logo

More to Explore

Frequently Asked Questions About Best Buy Middletown

How do I check product availability at the Middletown Best Buy?
How do I check my order status?
My local Middletown Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Middletown stores’ holiday hours?

Recent Reviews

4.1
(2749 reviews)
David M
January 11, 2025
1 out of 5
Wouldn't price match and customer service sucked
Response from Best Buy
January 12, 2025
David, Thank you for the review. As someone who likes to keep a close eye on my finances, I can definitely understand wanting to get the best price possible. I can understand your frustration with not receiving a price match. I'd like to ensure this is looked into further. Feel free to send a private message on one of our social media platforms, Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), or Instagram (instagram.com/bestbuy), with your full name, phone number, email address, and details regarding your visit, including the location, date, and approximate time. If you can also include, Google Review 64668712 in your message, it'd be appreciated. Regards, ^Kristy
Sheldon H
January 07, 2025
5 out of 5
Amazing staff and environment
Carrie F
December 26, 2024
4 out of 5
Organized retail store Attentive to customers
BBB L
December 16, 2024
1 out of 5
The store in middletown ny the staff is not helpful or knowledgeable on the stuff they sell and the one guy in the tv department is just rude not so happy every time I walk out lot of times I leave without the thing I went for
Response from Best Buy
December 17, 2024
Thank you for sharing your feedback regarding your experience during your visit to one of our stores, B. We try to pride ourselves in ensuring we provide great customer service, and I would be reaching out to someone as well if it were happening to me. I’d like to get this reviewed further for you. Please write us through our social media channels on Instagram (https://www.instagram.com/thisisbestbuy/), Twitter (https://twitter.com/BestBuySupport) or Facebook (https://www. facebook.com/bestbuy) with the full details of your situation, your full name, phone number, e-mail, and the store location you visited. Also add Google Review 64569422. We look forward to hearing from you. Sincerely, ^Deysha

About Best Buy Middletown

bestbuy.com