Frequently Asked Questions About Best Buy Middletown
How do I check product availability at the Middletown Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Middletown Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Middletown stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Middletown Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(2749 reviews)
David M
January 11, 2025
1 out of 5
Wouldn't price match and customer service sucked
Response from Best Buy
January 12, 2025
David,
Thank you for the review. As someone who likes to keep a close eye on my finances, I can definitely understand wanting to get the best price possible. I can understand your frustration with not receiving a price match.
I'd like to ensure this is looked into further. Feel free to send a private message on one of our social media platforms, Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), or Instagram (instagram.com/bestbuy), with your full name, phone number, email address, and details regarding your visit, including the location, date, and approximate time. If you can also include, Google Review 64668712 in your message, it'd be appreciated.
Regards,
^Kristy
Sheldon H
January 07, 2025
5 out of 5
Amazing staff and environment
Carrie F
December 26, 2024
4 out of 5
Organized retail store
Attentive to customers
BBB L
December 16, 2024
1 out of 5
The store in middletown ny the staff is not helpful or knowledgeable on the stuff they sell and the one guy in the tv department is just rude not so happy every time I walk out lot of times I leave without the thing I went for
Response from Best Buy
December 17, 2024
Thank you for sharing your feedback regarding your experience during your visit to one of our stores, B. We try to pride ourselves in ensuring we provide great customer service, and I would be reaching out to someone as well if it were happening to me. I’d like to get this reviewed further for you.
Please write us through our social media channels on Instagram (https://www.instagram.com/thisisbestbuy/), Twitter (https://twitter.com/BestBuySupport) or Facebook (https://www. facebook.com/bestbuy) with the full details of your situation, your full name, phone number, e-mail, and the store location you visited. Also add Google Review 64569422. We look forward to hearing from you.
Sincerely,
^Deysha