Nick, who helped me last Tuesday, was fantastic! Polite, knowledgeable, and resolved my phone and computer issues!
Middletown, NY location. My parents went there for a tv, asked for help 3 times, waited a half hour, then left. No one came to help. No wonder Best Buys are closing.
Response from Best Buy
February 24, 2025
Hello, Susan,
Thank you for reaching out to us here on Google and sharing your recent experience. We understand how important excellent customer service can be, and know we would be reaching out for more support. We would like to take a look into this with you to document any feedback you may have and to assist in any way possible. To continue working with our Social Team, please send a private message or DM to our team using one of our official Facebook (http://facebook.com/BestBuy), Twitter/X (http://twitter.com/BestBuySupport), or Instagram (http://instagram.com/BestBuy) accounts with your full name, phone number, email address, and the location in which your visit took place along with this review number: 64849062
regards,
^Brandon
Daniel B
February 10, 2025
I like these guys. Ive never had to buy anything, but i like them.
Empress S
February 10, 2025
Went to pay my bill. Which by the way, was very convenient will now pay here moving forward. The customer service was amazing! I really hope best buy isn't partaking g in dei rollback. I would hate to stop patronizing them.