Frequently Asked Questions About Best Buy Cortlandt
How do I check product availability at the Cortlandt Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Cortlandt Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Cortlandt stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Cortlandt Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(1334 reviews)
William N
September 16, 2025
3 out of 5
As usual, limited service and unnecessary delay but they had what I needed
Carlos M
September 14, 2025
5 out of 5
Genial
K D
September 12, 2025
5 out of 5
Fantastic service
Lowell M
September 12, 2025
2 out of 5
No customer support. You have to beg for someone to help you. U. A literally stand there for 15 and no one looks at you. I was there with no one else in store and the workers just kept chatting away could care less I was waiting.
Response from Best Buy
September 13, 2025
Hello Lowell,
Thank you for your review. It's unfortunate to hear that you did not get the level of service that we always strive for at the Mohegan location. I would like to learn more about your visit if you don't mind. To get started can you contact me at one of the Social Media links below? All you need to do is reference Google Review #42748 in a private message to get started.
Facebook (https://bby.me/r6ka54)
Twitter/X (https://bby.me/q00px2)
Instagram (https://bby.me/fjdscv)
Thanks,