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Best Buy Cortlandt
Services Offered
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Frequently Asked Questions About Best Buy Cortlandt
How do I check product availability at the Cortlandt Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Cortlandt Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Cortlandt stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Cortlandt Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(1296 reviews)
Daniel C
January 12, 2025
5 out of 5
Geek squad was efficient and explained all that was asked.
Nneka A
January 07, 2025
3 out of 5
Never any one available in the store to help.
Response from Best Buy
January 07, 2025
Hello, thank you for taking the time to reach out to us, and share your experience, here on Google. I also like to know that I will be able to ask questions about my electronics before I make my actual purchase. Can you please reach out to us on Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), or Instagram (instagram.com/bestbuy) with the information below, as well as more detail about your experience, so that one of our specialists can continue documenting this for you? Please begin your message with "This is in regards to my Google Review 64653024".
Full Name
E-mail Address
Phone Number
Regards,
^Josh
J S
January 06, 2025
1 out of 5
Waited in line in an empty store for 20 minutes for an online pickup. 1 cashier who took forever to help someone. The rest of the “workers” just wondered around aimlessly. I’m ordering electronics from amazon from now on.
Response from Best Buy
January 06, 2025
Good Afternoon,
We fully understand how you are feeling after an unexpected wait to pickup your item and not getting the assistance you needed. We would be happy to connect with you and formally document these concerns. Please contact our team by sending us a private message on social media. Be sure to include your Google review in your message: #64649381.
- Facebook (https://facebook.com/BestBuy)
- Twitter/X (https://twitter.com/BestBuySupport)
- Instagram (https://instagram.com/BestBuy)
Kindest regards,
^Bobby
Victor O
January 03, 2025
5 out of 5
Best buy! When I have visited this place I usually find what I need. I had also heard some stories of just bought staff, specially tvs, when open had son kind of broken screen, or malfunction at the time of turning it on.. make a video so you can replace it.