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Best Buy Cortlandt
Services Offered
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Frequently Asked Questions About Best Buy Cortlandt
How do I check product availability at the Cortlandt Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Cortlandt Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Cortlandt stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Cortlandt Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(1369 reviews)
Juan T
April 19, 2026
1 out of 5
Deberia mejorar la atencion al cliente fui a buscar algo para mis camaras y no habia nadie quien ayudara. y cuando aparecio alguien lo hizo de mala manera , pesima atencion
Richard K
April 11, 2026
4 out of 5
The merchandise is quality, prices reasonable, but you DON'T want their Best Buy card!! 5 years ago, it had a $75 annual fee!! Probably more now.
Damian R
April 04, 2026
1 out of 5
This place needs shut down. A bunch of scammers. This is the closest Best Buy to me, and it's a 45 minute drive. I'm searching for a new TV, find a bunch of their open box TVs, walk up to one of the workers who is behind the counter on his cell phone and ask him if he's helping anybody. Without saying a word, and without breaking eye contact with his cell phone, he shakes his head yes. Another customer says " wow... Maybe this guy will help you after he's done with me." that employee says he can't because he's going to help someone else and radios for someone to come help me. 25 minutes later the same guy that radioed for help finally decides to help me. He sold me an open box TV that was labeled excellent condition. I get at home and it's only the TV. There's no remote control, there's no feet to set it up on, and there's no power cable. I am freaking livid. Avoid this garbage place.
Response from Best Buy
April 06, 2026
Damian,
What you described is heartbreaking and not the service that we want for you. We'd be delighted to look into the service you received from this employee along with assist with your open-box TV purchase. In a private message to one of our links below, simply reference Google Review 138734 so that we can tie it to this post here.
Facebook (https://bby.me/8gxrcs)
Twitter/X (https://bby.me/1uKHHe)
Instagram (https://bby.me/EOOZjS Buy)
We look forward to hearing from you.
Cheryl S
March 31, 2026
5 out of 5
After multiple visits and messages Best Buy is finally replacing my computer... Fingers crossed that new machine doesn't have the same issues.