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Best Buy Cortlandt
Services Offered
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Frequently Asked Questions About Best Buy Cortlandt
How do I check product availability at the Cortlandt Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Cortlandt Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Cortlandt stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Cortlandt Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(1366 reviews)
Cheryl S
March 22, 2026
1 out of 5
6 month old computer bought at Best Buy had a problem - under warranty and member of Geek Squad. Brought in - someone worked on for 10 minutes and said all was good. Brought CPU home and an hour later - same problem -- brought back - this time Geek Squad kept CPU to send out for repair - had for almost 3 weeks -- when returned it did not work properly. Brought back to Geek Squad - they told me this time it was a Microsoft issue and that I had to call Microsoft directly - they couldn't fix. When I called Microsoft they only give a website to use and I couldn't talk to anyone --I do not know enough to do myself -- brought back to Geek Squad - they refused to handle. Brought to a private repair company and the tech said there was a major problem and he had to uninstall and reinstall Microsoft - finally working now. Since I bought Microsoft program from Best Buy when I bought the new computer Best Buy should have handled the repair (Microsoft was working fine before they did the initial repair - so they must have done something to cause the problem). The techs at the Mohegan store lacked interest which really annoyed me.
Response from Best Buy
March 22, 2026
Thanks for sharing your experience with us. We're concerned to hear about this situation and the issues you've had with your computer. If you can send a private message on one of our social media platforms, Facebook (https://bby.me/1vhi51), Twitter/X (https://bby.me/keOLBM), or Instagram (https://bby.me/CBPJs4) and mention your "Google review #133439," we'll be happy to look into this with you and provide any further assistance that is needed.
Harry W
March 19, 2026
5 out of 5
Just a cool store in general
Larry K
March 18, 2026
1 out of 5
Went to location to hear a sound bar. I called ahead to be sure they had it on the floor. They did, but couldn't get it to work. Thanks for the wasted trip.
Response from Best Buy
March 18, 2026
Hello, Larry,
Having a demo unit not working when you made a trip to come see it would be very disappointing, so we appreciate this feedback. If you'd like assistance or want to formally document your review, please send us a message on social media. Please include Google Review 130931 in your message.
Facebook: @BestBuy
Instagram: @BestBuy
Twitter/X: @BestBuySupport
Scattered B
February 24, 2026
4 out of 5
Had what I needed