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Best Buy Mount Vernon
Services Offered
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Frequently Asked Questions About Best Buy Mount Vernon
How do I check product availability at the Mount Vernon Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Mount Vernon Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Mount Vernon stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Mount Vernon Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(4963 reviews)
Rafaela
January 03, 2026
5 out of 5
Sales wrapped Cristina was wonderful Anybody in need of help look for her !
Carl B
December 31, 2025
1 out of 5
Terrible customer service. Don't buy anything there, Amazon is better
Response from Best Buy
January 02, 2026
Hello Carl,
Thanks for reaching out and providing your feedback. We never want to hear that you experienced poor customer service. We would like to learn more about your experience if you don't mind, and see if we can help in any way, You can find us at a Social Media platform listed below and reference Google Review #98682 in a private message.
Facebook (https://bby.me/xqrun0)
Twitter/X (https://bby.me/3bwhe4)
Instagram (https://bby.me/mrpskn)
Victor L
December 31, 2025
5 out of 5
Professional services. Quick check out
Ainsley E
December 30, 2025
3 out of 5
I've been to Best Buy multiple times, and unfortunately, my experiences haven't been great. The store has a wide variety of items that catch the eye, but somehow it never seems to work out for me.
Last visit, I went in with the intention of buying a Starlink device I'd been eyeing for a while. I hoped this time would be different, but sadly, it wasn't. Upon entering, everything looked perfect as usual. I asked a rep about Starlink availability, and without even checking, they said there were none. I continued browsing and found two Starlinks on display. When I asked another rep, they actually checked and found one in storage. One unhelpful rep and one helpful rep - expected Best service.
The helpful rep also answered other questions I had, which was great. But when it was time to pay, the price had jumped by $100 with no clear explanation. No one seemed keen on explaining the change, so I decided not to buy. Pricing issues seem to be a recurring theme at Best Buy.
To top it off, the checkout wait time was ridiculously lengthy for the 3 persons in line. Overall, it was another meh experience. Hoping for a better one next time.