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Frequently Asked Questions About Best Buy Mount Vernon

How do I check product availability at the Mount Vernon Best Buy?
How do I check my order status?
My local Mount Vernon Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Mount Vernon stores’ holiday hours?

Recent Reviews

4.1
(5014 reviews)
MD K
April 18, 2026
4 out of 5
Long waiting for get help
Jose c
April 17, 2026
5 out of 5
Nice place
Kronic C
April 15, 2026
3 out of 5
Very happy to have showed here ,dont like the lay out of the parking center .
Response from Best Buy
April 15, 2026
Hello. Thank you for your feedback. If you need any assistance, please feel free to reach out to us on social media. Our team would be happy to help assist you on any of the following: Facebook: @BestBuy Instagram: @BestBuy Twitter/X: @BestBuy Support Thanks!
manny c
April 15, 2026
1 out of 5
I do my best never to come to this location, workers always goofing around and in the computer area the have no clue what they're doing. I decided not to go to central ave where I always go because they are super helpful there and really go beyond to help you out. But here mount vernon location just the opposite, they try to ignore you like they're not hearing you and you if you do get their attention they have no clue. I was tired and didn't want to drive to central ave so I stopped here since it's been awhile from always having super bad experiences here, I asked the guy for a KVM switch, he sends me to WiFi section, a little perplexed on why WiFi section I go anyway there are obviously just network switches, I go back and tell look I'm for a KVM switch I'm not looking for network switch. He says we don't sell that, I'm like what? are you serious, he literally asked a co-worker, mind you this is the computer section, and the guy actually asks what is that. I looked it up in Google to actually show him and they had no clue. This is the employees that Mount Vernon Best Buy has. This is every single time here, even central ave employees and said they've had customers say that when they've come in of how bad this store is. Never again am I coming here, not worth the headache, buying it from Amazon even they charge me 3 times the price but it worth it than coming to this location. Totally Horrible I do not recommend this location at all.
Response from Best Buy
April 15, 2026
Good Afternoon, Manny, We appreciate you taking the time to share this feedback with us. We would love to partner with you directly, so we can better address the issues you had with finding a KVM switch and getting the help you needed. Please send our team a private message on social media, so we can better assist you. In the message, make sure that you include your Google review case ID: #141970. - Facebook (https://bby.me/ASMkqO) - Twitter/X (https://bby.me/yeQTwr) - Instagram (https://bby.me/7Oy3s3)

About Best Buy Mount Vernon

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