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Best Buy Mount Vernon
Services Offered
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Frequently Asked Questions About Best Buy Mount Vernon
How do I check product availability at the Mount Vernon Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Mount Vernon Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Mount Vernon stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Mount Vernon Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(4810 reviews)
DESMONT
March 20, 2025
5 out of 5
5 Stars - Smooth Pickup at Mount Vernon Best Buy!
Ordered a TV wall mount online and picked it up at the Mount Vernon store. The process was quick and easy. Staff was friendly, and my order was ready on time. Great service and convenient experience—will shop here again!
faisal s
March 20, 2025
5 out of 5
Super fast. Convenient. It’s like Amazon in the real brick mortar world.
Zila D
March 12, 2025
5 out of 5
They helped me find things I wanted & I was very happy
Jimmy S
March 11, 2025
2 out of 5
By far the worst best buy I’ve been to when it comes to basic customer service, went in 2 days ago to get an ipad and if it wasn’t for the part time apple guy (frank) going out of his way to help us we probably would still be there waiting. I stood out in the middle of the section doing my best to wave someone over like a big dummy and every other worker turned the other way and acted like they didn’t see me or the other guy waiting for help, next time just leave the keys to the stockroom and I’ll get what I need myself.
Shout out to Frank from apple
Response from Best Buy
March 11, 2025
Hey there, Jimmy,
Thanks for reaching out and providing your feedback. We are saddened to hear that you had a negative experience receiving support in-store. We would love to document your experience and help any way we can. We'd like the chance to follow up on this. To continue, please send us a private message on Facebook (http://facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) for further support. Please start your message with "This is in regard to my Google review: #64914515" and share your full name, email, and phone number.
Thanks,
^Jacob