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Frequently Asked Questions About Best Buy Mount Vernon

How do I check product availability at the Mount Vernon Best Buy?
How do I check my order status?
My local Mount Vernon Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Mount Vernon stores’ holiday hours?

Recent Reviews

4.1
(4786 reviews)
Juan R
January 12, 2025
3 out of 5
I went to get a printer. This store didn't really help no one on the floor.. but it's more like a warehouse now.. to go to bestbuy.. They try to push warranty on the purchase but that's all in customer service. Nothing really exciting in this store.. you get better service at micro center..
Response from Best Buy
January 13, 2025
Hello, Juan, Thank you for providing feedback on Google my Business. Feeling like the store is giant warehouse only there to push warranties is frustrating. We would like to hear about your store interactions, here at the corporate office. Feel free to reach out through social media with the links provided. When you are reaching out mention "Google Review 64671359", provide details about your review, along with your full name, email, and phone number. Facebook (http://facebook.com/BestBuy) Twitter/X (http://twitter.com/BestBuySupport) Instagram (http://instagram.com/BestBuy) Here to assist, ^Jay
Betsaida P
January 09, 2025
5 out of 5
Good customer service, went for a pick up and everything was done fast.
Shannon L
January 09, 2025
1 out of 5
This location is terrible. Geek Squad? Terrible. They all have bad attitudes and don’t want to do their job… Throw the whole team away fr. It’s just lies after lies. I would never go back here, please save yourself the drama and go to another location.
Response from Best Buy
January 09, 2025
Hey, Shannon. Thank you for providing your insight. We would like the chance to document your experience, and do what we can to help. If you still need assistance, you can connect with a live representative through one of the social media platforms listed below. Facebook: @BestBuy X: @BestBuySupport Instagram: @BestBuy When you message us, please include your full name, phone number, email, and reference your Google review number #64661033. Regards, ^Jason
Eric L
January 08, 2025
5 out of 5
Good store

About Best Buy Mount Vernon

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