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Best Buy Mount Vernon
Services Offered
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Frequently Asked Questions About Best Buy Mount Vernon
How do I check product availability at the Mount Vernon Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Mount Vernon Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Mount Vernon stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Mount Vernon Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(4936 reviews)
TD
November 25, 2025
1 out of 5
this is easily the worst retail store of any kind I've ever experienced... standing in front of a $7000 television w
Response from Best Buy
November 26, 2025
Hi there,
We appreciate you taking the time to share this review here, although we hate to hear it is due to a negative experience. We would like to learn more about what happened in order to see if we can help.
To get started, please send us a message on Facebook (https://bby.me/hfpkqd), Twitter/X (https://bby.me/e5ty7z), or Instagram (https://bby.me/etuc28). Please also include a note stating you are reaching out from a Google review by including this reference number: #75238. We look forward to hearing from you!
Mama D
November 22, 2025
5 out of 5
Fridge and a stove
Gladys E
November 20, 2025
5 out of 5
Top service, well organized!
Work with your needs!
Saul Q
November 17, 2025
1 out of 5
I purchased a Tv and a warranty 4 years ago and was told that if I had any issues, I could return the Tv no questions asked. I had issues with the Tv and returned it thinking it was a seamless process but was told that I had to take the tv back home and call Geek Squad to have them check the Tv out. Very disappointed with Best Buy because I have been a loyal customer for many years and did not expect to be treated this way. Buyer beware especially when purchasing a warranty. Their warranty is not as sweet as they advertise. The Sales Adviser named Kevin was professional and did help me as much as he could throughout this ordeal.