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Frequently Asked Questions About Best Buy Mount Vernon

How do I check product availability at the Mount Vernon Best Buy?
How do I check my order status?
My local Mount Vernon Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Mount Vernon stores’ holiday hours?

Recent Reviews

4.1
(4795 reviews)
Javier S
February 06, 2025
3 out of 5
Expect to wait on line for pick up and to pay....
Response from Best Buy
February 06, 2025
Hello, Javier Thank you for providing feedback on Google my Business. Having to stand in the same line that customer that are waiting to pay for a purchase is upsetting. We would like to hear about your experience, here at the corporate office. Feel free to reach out through social media with the links provided below. When you are reaching out. Please mention "Google Review 64784793", provide details about your review, along with your full name, email, and phone number. Facebook (http://facebook.com/BestBuy) Twitter/X (http://twitter.com/BestBuySupport) Instagram (http://instagram.com/BestBuy) Here to assist, ^Jay
Halal E
February 01, 2025
3 out of 5
Poor customer service.
Response from Best Buy
February 01, 2025
Hello, Halal, Thank you for your review. Our goal is to make our customers feel welcomed and receive the assistance they need while in the store. It doesn't seem like you experienced that. We'd like to hear more and see if we can assist. Please send a private message on social media with your name, phone number, and email. Please mention Google Review 64764058 in your message. Here are the links to our socials: Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), or Instagram (instagram.com/bestbuy) Sincerely, ^Meghan
Richelle W
January 30, 2025
5 out of 5
Only giving this store 5 star because of Chris B. He assisted me when no one else would when i came in to get a new phone. He was patient & helped me find the phone that was a right fit for me. He helped me find a case & screen protector also. However when i went to the geek squad to utilize my recurring total tech plan which i seldom use to help me install my screen protector. I was brushed off because one guys was going on break & the other was busy. That part of my visit was disappointing.
Carlos J
January 21, 2025
5 out of 5
Excelente!

About Best Buy Mount Vernon

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