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Best Buy Mount Vernon
Services Offered
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Frequently Asked Questions About Best Buy Mount Vernon
How do I check product availability at the Mount Vernon Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Mount Vernon Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Mount Vernon stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Mount Vernon Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(4795 reviews)
Javier S
February 06, 2025
3 out of 5
Expect to wait on line for pick up and to pay....
Response from Best Buy
February 06, 2025
Hello, Javier
Thank you for providing feedback on Google my Business. Having to stand in the same line that customer that are waiting to pay for a purchase is upsetting. We would like to hear about your experience, here at the corporate office. Feel free to reach out through social media with the links provided below. When you are reaching out. Please mention "Google Review 64784793", provide details about your review, along with your full name, email, and phone number.
Facebook (http://facebook.com/BestBuy)
Twitter/X (http://twitter.com/BestBuySupport)
Instagram (http://instagram.com/BestBuy)
Here to assist,
^Jay
Halal E
February 01, 2025
3 out of 5
Poor customer service.
Response from Best Buy
February 01, 2025
Hello, Halal,
Thank you for your review. Our goal is to make our customers feel welcomed and receive the assistance they need while in the store. It doesn't seem like you experienced that. We'd like to hear more and see if we can assist. Please send a private message on social media with your name, phone number, and email. Please mention Google Review 64764058 in your message.
Here are the links to our socials: Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), or Instagram (instagram.com/bestbuy)
Sincerely,
^Meghan
Richelle W
January 30, 2025
5 out of 5
Only giving this store 5 star because of Chris B. He assisted me when no one else would when i came in to get a new phone. He was patient & helped me find the phone that was a right fit for me. He helped me find a case & screen protector also. However when i went to the geek squad to utilize my recurring total tech plan which i seldom use to help me install my screen protector.
I was brushed off because one guys was going on break & the other was busy. That part of my visit was disappointing.
Carlos J
January 21, 2025
5 out of 5
Excelente!