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Frequently Asked Questions About Best Buy Mount Vernon
How do I check product availability at the Mount Vernon Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Mount Vernon Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Mount Vernon stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Mount Vernon Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(5042 reviews)
Russell S
July 03, 2026
1 out of 5
Had an order for $500 worth of electronics, the website said it would be ready in under an hour. Needed order in that time frame and didn't want to around the store grabbing items. Got to the store an hour later, order is still not ready. Left for about an hour to handle other tasks, when I came back items were still not ready. Offerred to just move items up front myself to get it done faster, staff said I couldn't do that.
After waiting yet another hour I ended up cancelling the order and just bringing what I needed up front on my own. It's okay Best Buy, next time I'll just go to Micro Center in Yonkers.
Just to preempt this kind of reply, the law doesn't care about what expectations should be. If you give a time frame at purchase you better own up to that. Store was not busy either, there were plenty of employees who could've handled this.
Response from Best Buy
July 03, 2026
Hi there, Russell!
Thank you for leaving a Google Review. We appreciate your feedback, though we wish you had a better experience with your online order pickup. We'd like to hear more about it and assist if possible. Please reach out to us on our Social Media pages, so one of our specialists can work with you. Please be sure to add "Google Review: #181969" for reference. You can find us here:
Twitter(X):
https://bby.me/XKZWRY
Facebook:
https://bby.me/LuPDH1
Instagram:
https://bby.me/PP2joc.
Lisa M
June 30, 2026
5 out of 5
Both the Geek Squad and Microsoft guys were very helpful in arranging my under warranty replacement and helping me find a 2nd item in the store.
Cisco R
June 23, 2026
5 out of 5
I buy a lot of stuff here. Always good deals and service. 👍🏽
Omarplayz Y
June 20, 2026
5 out of 5
Best way to get ur stuff