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Best Buy Mount Vernon
Services Offered
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Frequently Asked Questions About Best Buy Mount Vernon
How do I check product availability at the Mount Vernon Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Mount Vernon Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Mount Vernon stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Mount Vernon Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(4914 reviews)
Rosario S
October 05, 2025
5 out of 5
Todo bien ,buena atención
jahangirk1
October 05, 2025
5 out of 5
Excellent services with good display
Fernando B
September 24, 2025
1 out of 5
One-star experience at Best Buy on 555 East Sanford Boulevard in Mount Vernon. Tried returning a fan purchased less than a month ago, but store manager Raymond was outright dismissive and unhelpful. The fan stopped working just outside their strict fourteen-day return policy, yet he refused to make any exception-like checking the product or offering another option. Just shrugged and walked off. Save yourself the hassle-this place clearly doesn't stand by what they sell. How can a fan brakes down in less than a month and they don't stand behind what they sell?
Response from Best Buy
September 24, 2025
Thank you for sharing your experience with this attempted return. Per our Return & Exchange policy found here: https://bby.me/bfuufg, you would have had 15 days to return the item. Let's get this reviewed for you.
For assistance, please message us through our social media channels on Instagram (https://bby.me/glou84), X/Twitter (https://bby.me/rn86y8) or Facebook (https://www. https://bby.me/gx1rzv) with the full details of your situation. Also add Google Review 47206. We look forward to hearing from you.
Stephen S
September 21, 2025
5 out of 5
I visited Best Buy today to look at TVs, and Brandon P. was incredibly helpful. He took the time to clearly explain the different technologies available and made the experience easy to understand. He was very welcoming and never made me feel pressured to make a purchase. I really appreciated his professionalism and customer service!