Frequently Asked Questions About Best Buy Mount Vernon
How do I check product availability at the Mount Vernon Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Mount Vernon Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Mount Vernon stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Mount Vernon Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(4956 reviews)
Madhu P
December 24, 2025
2 out of 5
The cashier was nasty and unattentive. She was on her phone talking to her friend or somebody about rain or snow while we were standing in front of her at the register. That was completely unprofessional ;however the person In the Geek Squad section made it a much more pleasant visit.
Response from Best Buy
December 24, 2025
Hello there, Madhu!
Thank you for taking the time to reach out on Google with a review. We can definitely understand the desire for a professional experience in store. We would love to hear any feedback you may have and provide assistance if possible. To get started, please reach out privately on social media with your name, phone number, and email. Please mention Google Review #94188 in your message. You can find us here:
Facebook (https://bby.me/psfnm0)
Twitter/X (https://bby.me/f3cehu)
Instagram (https://bby.me/cf2vwv)
We hope to hear from you!
Carlos R
December 22, 2025
5 out of 5
Exelent.
Tony T
December 21, 2025
5 out of 5
The doctor and the rest of the staff are super professional and so welcoming. They kept me up to date regarding my current procedure and future procedures. They even worked out a payment plan, which I'm so great for. Keep up the excellent work.