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Best Buy Mount Vernon
Services Offered
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Frequently Asked Questions About Best Buy Mount Vernon
How do I check product availability at the Mount Vernon Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Mount Vernon Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Mount Vernon stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Mount Vernon Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(5005 reviews)
Wanda O
April 07, 2026
1 out of 5
OMG! Terrible place! The service sucks! I went to buy a charger and I was asked to go to the back of the store. So, I walked to the back of the store and waited over 20 minutes and mind you that the store was practically empty. So I called out for help, no one answered! I was upset. So I yelled out for help and you can hear the echo finally a lady said to me that the other staff was helping the other people! I said what people???? And I asked her what she was doing and she walked away. Finally out of the clear blue ......a man came and three ladies came to the section I was in and one of them help me. And I said, where were you guys???? They were hanging in the back room "Chilling" not going back! Your company has lazy people working for you! Ugh!
Response from Best Buy
April 07, 2026
Hello,
Thanks for taking the time to share your feedback about your visit to our store. We can understand going in to purchase a specific item, but not being able to get assistance for so long, isn't a welcome experience. We'd like to ensure this is reviewed further by the appropriate leadership.
Feel free to send a private message on one of our social media platforms, Facebook (https://bby.me/gEiz7U), Twitter/X (https://bby.me/q3G8cL), or Instagram (https://bby.me/gEJr4g). Please also mention your "Google review #139398" in your message.
Ramous A
April 06, 2026
5 out of 5
Very good.
chiraq l
April 02, 2026
5 out of 5
Vjsy great service
espana1004
March 27, 2026
1 out of 5
Walked in to buy the new Pokemon set and I was supposed to get the promotion card that came with it. I asked the worker if she had any, she said no and hid them under her keyboard. Unprofessional, workers should not be hiding them if they are working so they could later take them.
Response from Best Buy
March 27, 2026
Thanks for sharing your experience with us. We're concerned to hear about this situation and can understand your frustration with not receiving the card. If you can send a private message on one of our social media platforms, Facebook (https://bby.me/UT01og), Twitter/X (https://bby.me/LTJVPe), or Instagram (https://bby.me/WkzzpD) and mention your "Google review #135453," we'll be happy to look into this with you.