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Best Buy Mount Vernon
Services Offered
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Frequently Asked Questions About Best Buy Mount Vernon
How do I check product availability at the Mount Vernon Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Mount Vernon Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Mount Vernon stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Mount Vernon Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(4893 reviews)
William S
August 27, 2025
1 out of 5
Best buy is horrible to begin with, this one takes the number one prize though, second time I try to get help and everyone in there is busy so this time I just walked out. Place sucks.
Response from Best Buy
August 27, 2025
Hello, thank you for leaving us a review on Google. I also like to know that I will be able to ask questions about my electronics before I make my actual purchase. Can you please reach out to us via private message on one of the following platforms with more detail about your experience? Please begin your message with "This is regarding my Google Review #35776".
Regards,
^ Josh
Facebook (https://bby.me/9xslbg)
Twitter/X (https://bby.me/sw58jd)
Instagram (https://bby.me/lksi2u)
bruce
August 26, 2025
1 out of 5
WORST EMPLOYEE TO WORK AT BEST BUY WAS TOLD HE CAN REFUSE TO SELL ME ANY PRODUCT FROM BESTBUY HES THE MANAGER HE RUNS THINGS INSTEAD OF JUST DOING HIS JOB AND PROVIDING FOR THE PAYING CUSTOMERS WHO COME THERE.
Response from Best Buy
August 26, 2025
Hi Bruce,
Thanks for sharing this review with us here. I'm concerned to hear about this experience, and that the service you received from us didn’t meet expectations, which I understand would be frustrating. We'd be happy to discuss this further with you to ensure this is documented and addressed properly and provide any further assistance that you need. If you'd like to do so, please feel free to reach out to us on one of our social media channels so our team can assist.
We can be reached on Facebook (https://bby.me/vt4h60), Twitter/X (https://bby.me/5plxuc), or Instagram (https://bby.me/5htugj). Please also include the Google Review reference number #35125.
Regards,
^Caleb
KJ C
August 22, 2025
4 out of 5
I was fortunate enough to find an employee who didn't mind assisting people. But the main thing I observed was the distinctly lean sales floor. I can't decide If this was a good thing or not though.
Mizz L
August 09, 2025
4 out of 5
Customer service and geek squad very helpful