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Best Buy Mount Vernon
Services Offered
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Frequently Asked Questions About Best Buy Mount Vernon
How do I check product availability at the Mount Vernon Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Mount Vernon Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Mount Vernon stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Mount Vernon Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(4942 reviews)
Samraiza Y
December 06, 2025
4 out of 5
Good staff and helped a lot thank you
Carlos S
December 01, 2025
1 out of 5
December 1 about 8:45 pm I walked in knowing what I needed and where was located when I couldn’t find what I was looking for I went to the front. I spoke to the Security he directed me to go to printer area towards the back of the Best Buy. I still didn’t find what I needed. I then walked towards the area where I originally was, and I saw a gentleman in the Best Buy shirt. I asked for help and I was told that he couldn’t help me and when I asked him to find somebody that could help me he says oh I don’t have a radio just look for somebody with a blue shirt on. then I went back up to the front and spoke to the security asked for a manager to come to the front. This is poor Customer Service and the store is not even busy and I believe anybody is wearing a Best Buy shirt even if they’re not on the sales floor can direct or find somebody that could help instead of being told when I was told. And for this reason, I definitely wouldn’t be shopping at this store ever again now the manager was very Helpful and was able to accommodate me.
Response from Best Buy
December 02, 2025
We understand the frustration when you were unable to get assistance from our team members in store. We'd like to ensure this feedback gets into the right hands and is documented here at our corporate offices. Please reach out to us in a private message on Facebook (https://bby.me/aeyx0v), Twitter/X (https://bby.me/k8b60n), or Instagram (https://bby.me/83c9p8), and mention your Google review, 79827.
Nafiz K
November 29, 2025
5 out of 5
Isiah is great. Help me understand and set up my phone and internet. Excellent customer service.
Martha B
November 28, 2025
5 out of 5
Compré un laptop HP online y al siguiente dia, después de acción de gracias, fui por el producto, fue super rápido!