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Frequently Asked Questions About Best Buy New Hartford

How do I check product availability at the New Hartford Best Buy?
How do I check my order status?
My local New Hartford Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy New Hartford stores’ holiday hours?

Recent Reviews

4.1
(1867 reviews)
shahin h
July 25, 2025
5 out of 5
Excellent
sheep h
July 17, 2025
5 out of 5
The staff members are quite knowledgeable about the products they represent.
Alexander P
July 16, 2025
1 out of 5
Best Buy is an absolute scam. I bought a $200 keyboard just six months ago, and they denied me warranty service, simply redirecting me to the manufacturer and washing their hands of it. Never buy anything here — they deceive you with their so-called policy.
Response from Best Buy
July 17, 2025
Hello, Alexander, Thank you for your review. We know it's frustrating when a new product becomes defective. Best Buy only handles the manufacturing warranty for products they are contracted to assist with. Any other products would have to be referred to the manufacturer for their options. If you'd like to formally document your experience, please send a private message on social media along with your name, phone number, and email. Please mention Google Review 16665 in your message. Here are the links to our socials: Facebook (https://bby.me/5oc8y5), Twitter/X (https://bby.me/5j7sj5), or Instagram (https://bby.me/t099zc) Warm Regards, ^Meghan
Michael d
July 14, 2025
1 out of 5
To exspencive

About Best Buy New Hartford

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