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Frequently Asked Questions About Best Buy 86th And Lexington

How do I check product availability at the 86th And Lexington Best Buy?
How do I check my order status?
My local 86th And Lexington Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy 86th And Lexington stores’ holiday hours?

Recent Reviews

4.1
(5858 reviews)
jeff l
September 16, 2026
1 out of 5
Bad customer service, store Manager the worse
Response from Best Buy
September 16, 2026
We understand the frustration when you did not have a good experience in one of our stores. We'd like to ensure this feedback gets into the right hands and is documented here at our corporate offices. Please reach out to us in a private message on Facebook (https://bby.me/7IJNoN), Twitter/X (https://bby.me/stiaUb), or Instagram (https://bby.me/CP4GJC), and mention your Google review, 223111.
Marlon F
September 16, 2026
1 out of 5
Adrian treats customers like animals. Really poor customer service- really disappointing as we’re paying customers and they don’t seem to value our business. I’d recommend you go elsewhere. Adrian and a large lady were in charge of the new product release and seemed to really dislike their job instead of being welcoming to customers. I would consider dismissing these type of employees that seem to hate retail service.
Response from Best Buy
September 16, 2026
Hello, Marlon, Thank you for sharing your concerns with your visit to the New York, NY Best Buy location. We understand that special events may be chaotic, and we are glad to notate any complaints if you would like to reach out to us with Review 223091 so that we may notate your concerns further. Our team would be happy to assist you on any of the following platforms: Facebook: @BestBuy Instagram: @BestBuy Twitter/X: @BestBuySupport
Danielle S
September 15, 2026
1 out of 5
Most horrible experience in technology, never purchasing from Best Buy again.
Bruna F
September 13, 2026
1 out of 5
Atendente homem na área dos notebooks nos atendeu extremamente de má vontade, creio que por sermos estrangeiros colaborou nesse mal atendimento dele, pois com outras pessoas ele atendeu normalmente. Se você é turista estrangeiro aconselho não ir nessa loja xenofóbica

About Best Buy 86th And Lexington

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