Returned a purchase here and was really impressed by sales person interest in why product wasn’t going to work out, would I like suggestions for replacement, etc (Think his name is Teo, but don’t quote me on it.) I’ve been a Best Buy member since 2018 and they are my go-to for electronics. Usually go to Union Square store. This store not as sparkling and well laid out, but good to know that sales person takes real interest in their job!