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Frequently Asked Questions About Best Buy 86th And Lexington

How do I check product availability at the 86th And Lexington Best Buy?
How do I check my order status?
My local 86th And Lexington Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy 86th And Lexington stores’ holiday hours?

Recent Reviews

4.1
(5843 reviews)
S-
August 31, 2026
1 out of 5
Woman (red hair(?), glasses, piercings, tan skin) at Geek Squad was annoyed within 30 seconds of speaking to her. If you can’t fulfill a service, you can say still say it nicely instead of huffing and puffing, you’re literally customer service. If you’re thinking about going to this location (especially after a long stressful day of work), just don’t.
Response from Best Buy
September 01, 2026
Hi there, Thank you for reaching out here to share this review with us. We pride ourselves on being an open and welcoming environment, and hate to hear that was not the case for you. We would like to get some additional details, and ensure your feedback is escalated to the appropriate teams. To get started, please send us a message on Facebook ( https://bby.me/GDStMc), Twitter/X ( https://bby.me/9FG8Yi), or Instagram ( https://bby.me/z0Ufka). Please also include a note stating you are reaching out from a Google review by including this reference number: 216390. We look forward to hearing from you!
Adam B
August 30, 2026
1 out of 5
Sucks
Response from Best Buy
August 30, 2026
Hello Adam, Thanks for your review. We strive to provide our customers with the best support and experience possible. Feeling this has not been the case with you is upsetting to hear. We would like the chance to follow up and ensure this is documented and addressed. Please feel free to reach out to our support teams on social media, so we can better assist you. - Facebook (https://bby.me/mdKvif) - Twitter/X (https://bby.me/mMj5O1) - Instagram (https://bby.me/HJgmtZ) When reaching out, please reference your Google Review 215673.
Curtis F
August 28, 2026
5 out of 5
Ordered a TV for delivery. The gentlemen who delivered were friendly, helpful, and most importantly, EARLY!
E K
August 27, 2026
1 out of 5
Geek squad manager (tall, dark skinned) at this store was terribly rude and defensive. Geek squad online staff mistakenly ordered three wrong accessories for my new appliance. I had to return those three items myself and BestBuy took return of three items, but did not refund the $50 delivery fee. I questioned how I could get the delivery fee refund and this manager reacted irresponsibly (call BestBuy 800) and verbally violently.
Response from Best Buy
August 27, 2026
Hello. Thank you for your feedback. We can understand expecting to receive the proper service upon your visit and this is far from ideal. If you need any assistance, please feel free to reach out to us on social media. Our team would be happy to help assist you on any of the following: Facebook: @BestBuy, Instagram: @BestBuy, or Twitter/X: @BestBuy Support. Please be sure to include Google Review number 212718 when reaching out. Thank you.

About Best Buy 86th And Lexington

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