Barbara V
September 02, 2026
We were shopping for a laptop. 2 important mistakes were made that really disappointed us.
Woman (red hair(?), glasses, piercings, tan skin) at Geek Squad was annoyed within 30 seconds of speaking to her. If you can’t fulfill a service, you can say still say it nicely instead of huffing and puffing, you’re literally customer service. If you’re thinking about going to this location (especially after a long stressful day of work), just don’t.
Response from Best Buy
September 01, 2026
Hi there,
Thank you for reaching out here to share this review with us. We pride ourselves on being an open and welcoming environment, and hate to hear that was not the case for you. We would like to get some additional details, and ensure your feedback is escalated to the appropriate teams.
To get started, please send us a message on Facebook ( https://bby.me/GDStMc), Twitter/X ( https://bby.me/9FG8Yi), or Instagram ( https://bby.me/z0Ufka). Please also include a note stating you are reaching out from a Google review by including this reference number: 216390. We look forward to hearing from you!
Ordered a TV for delivery. The gentlemen who delivered were friendly, helpful, and most importantly, EARLY!