Great store! Large selection of appliances, reasonable prices. The staff is polite and helpful in understanding the features of the models.
Don’t buy open box from this location. They stuck an upgraded open box sticker on top of a “good” rating sticker, then fought back at me when I caught what they had done. I stayed and waited 45 minutes for their supervisor who was laughing and hanging out downstairs when I finally left the desk and searched for him. Their behavior was fraudulent and unacceptable. They claimed that it just had a couple scratches and dings, but the computer had been tampered with and has had a catastrophic MB failure. A thousand dollars down the drain and the laptop only worked 10 times.
An independent repair shop refused to even try to repair it noting that it would cost hundreds if not thousands to repair.
BestBuys excuses were numerous. The girl at the desk was watching a movie on her phone for the entire 45 minutes that I waited and nobody cared. It’s the worst shopping experience I’ve ever had.
Response from Best Buy
March 09, 2026
Hello,
Thanks for leaving your feedback, it's unfortunate that the laptop you purchased is not working as expected. We understand why your would be frustrated, and we would love to take a closer look into this.
Please send us a private message on X, Facebook or Instagram. A representative will be available to speak with you. You may also include the Google review number 127489 in your message to us.
X: https://bby.me/oo5jqj
Facebook: https://bby.me/u4d03p
Instagram: https://bby.me/4qk2pj
גדול .מיגוון מוצרים גדול. לא זול. אבל בסדר.