Frequently Asked Questions About Best Buy 86th And Lexington
How do I check product availability at the 86th And Lexington Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local 86th And Lexington Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy 86th And Lexington stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the 86th And Lexington Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(5841 reviews)
kjh l
August 15, 2026
1 out of 5
Incident July 29 at approx 3PM. I went to the 60 Exterior Street location. I approached about 4 emplpyees. I finally decided to leave. Never touched anything however when I left a guy grabbed my bag and searched it. Did not ask and the manager has a smirk on his face. Thought it was funny.
Response from Best Buy
August 15, 2026
Hello,
Thank you for your review. We want all of our customers to feel welcomed and assisted while in our stores, so we understand being disappointed when that doesn't happen. We would like to hear more about your experience. Please reach out to us on social media and include Google Review 203743 in your message.
Facebook: @BestBuy
Instagram: @BestBuy
Twitter/X: @BestBuySupport
Christopher P
August 14, 2026
1 out of 5
Customer service was extremely rude never again.
Response from Best Buy
August 14, 2026
We always want to deliver a positive and welcoming experience in our stores, and understand the frustration when you feel we missed the mark. We'd like to ensure this feedback gets into the right hands and is documented here at our corporate offices. Please reach out to us in a private message on Facebook (https://bby.me/khXu2q), Twitter/X (https://bby.me/fWefPp), or Instagram (https://bby.me/6NovtD), and mention your Google review, 203323.
Fanny S
August 13, 2026
5 out of 5
Good customer service
Jessie R
August 04, 2026
1 out of 5
Purchased a GE AC from this location that broke in two months.