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Best Buy Union Square
Services Offered
Geek Squad Services
Camera Experience Shop
Apple Shop
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Samsung Experience Shop- Samsung Experience Only
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Frequently Asked Questions About Best Buy Union Square
How do I check product availability at the Union Square Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Union Square Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Union Square stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Union Square Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(8499 reviews)
M J
March 09, 2026
1 out of 5
Corbin was rather unpleasant
Response from Best Buy
March 09, 2026
Hello,
Thank you for reaching leaving us a review. It saddens us to hear that your recent experience with Corbin was not a positive one. At Best Buy, we strive to ensure all of our customers have a positive experience. We appreciate your feedback, and would like to formally document your interaction. Please reach out to us via social media. Our team will be happy to assist your wife on the following platforms:
Facebook: @BestBuy
Instagram: @BestBuy
Twitter: @BestBuySupport
Please mention "Google Review, Conversation #127535" when contacting us on social media.
Mag7Rova
March 08, 2026
5 out of 5
Ryan from Samsung Best Buy fixed my watch, answered all my questions and was very patient. Highly recommend this location. He came off break to assist. Thanks Ryan!!!
Wealth U
March 03, 2026
1 out of 5
Employees see you and quickly turn they heads trying to avoid customers. Secondly, they know Union Square is super busy but they hold roadie drivers up waiting for over 30 minutes just to pick up one same day delivery order while thinking about parking tickets or possibly getting towed. Smh
Response from Best Buy
March 03, 2026
Thanks for sharing this review. We're concerned to hear the service you've received in the store hasn't met expectations, and can understand the disappointment with that.. If you'd like to share additional feedback with us or discuss this further, feel free to reach out to us via our social media channels on Facebook (https://bby.me/fxziiq), Twitter/X (https://bby.me/6275gl), or Instagram (https://bby.me/qbgik9). Please include the Google Review reference number #125355 when reaching out.
Kat
March 03, 2026
5 out of 5
Great customer service from Ethan!