Frequently Asked Questions About Best Buy Union Square
How do I check product availability at the Union Square Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Union Square Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Union Square stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Union Square Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(8409 reviews)
Oleg V
November 28, 2025
5 out of 5
Great store, excellent service and very clean bathrooms.
Soledad G
November 24, 2025
2 out of 5
La gente que me atendió parecía que no tenían ganas de trabajar. Me explicaron muy poco y no pude comprar lo que quería por falta de stock
Mahmudul H
November 24, 2025
1 out of 5
Please respect the customer or visitors.
Everyone's time is valuable.
Sales executive need more professional.
Response from Best Buy
November 24, 2025
Hey there, Mahmudul.
We always aim to provide our customers with a positive and respectful experience. If you have any questions, please feel free to reach out to us on one of the social media platforms below. Also, make sure to mention your review number 74373.
Facebook: @BestBuy
X: @BestBuySupport
Instagram: @BestBuy
tahnyuh's g
November 24, 2025
1 out of 5
The people are nice, but the systems are SO bad. We waited to be seen for 30 minutes because of one problematic customer. At which point two people behind us gave up and left. This is when a manager should come out and relieve the pressure. It did not happen.
Response from Best Buy
November 24, 2025
Hello,
Thank you for the review. We can understand your frustration with having to wait to get checked out. That is not ideal.
We would like to ensure your feedback is formally documented within our Corporate system to be reviewed internally by the appropriate teams. To do so, please send us a message on Facebook, Twitter/X, or Instagram, I’d recommend sending a private message or DM. Please include Google Review 74271.