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Best Buy Union Square
Services Offered
Geek Squad Services
Camera Experience Shop
Apple Shop
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Samsung Experience Shop- Samsung Experience Only
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Frequently Asked Questions About Best Buy Union Square
How do I check product availability at the Union Square Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Union Square Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Union Square stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Union Square Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(8100 reviews)
venus R
April 02, 2025
5 out of 5
Need phones go to best buy
Bohdan M
April 01, 2025
1 out of 5
Was bad experience for me, was willing to buy open box laptop and went specially here. Seemed like nodoby wanted to sell it to me🤯. You can't see the product and determine yourself is it worth it or no, justified by "policies due events", also salesman mentioned that laptop for sure comes without charger while product descriptions says it "may be missing parts and accessories, but since you can't open how do you know?
Response from Best Buy
April 02, 2025
Hi, Bodhan,
Thanks for sharing your review with us. Being able to purchase an open-box item should be a great way to save money. We can see how this visit was not ideal and would like to follow up to learn more.
Please connect with a member of our team through a private message on Facebook (http://facebook.com/BestBuy), Twitter/X (http://twitter.com/BestBuySupport), or Instagram (http://instagram.com/bestbuy). For the fastest response, please include your full name, email, phone number, and "Google Review 64996105" in your message. Thanks!
Regards,
^April
Eddie Q
April 01, 2025
5 out of 5
I bought what I needed I got help in getting what I wanted the staff was very very helpful and there was no long lasting just 2 people in front of me it was great
Omar F
April 01, 2025
5 out of 5
Amazing customer service. Got 2 gaming computers