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Frequently Asked Questions About Best Buy Union Square

How do I check product availability at the Union Square Best Buy?
How do I check my order status?
My local Union Square Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Union Square stores’ holiday hours?

Recent Reviews

4.1
(8391 reviews)
Nicole B
November 14, 2025
1 out of 5
The guys at the store are great, if you need something they have in stock, go for it. If you need to get ANYTHING delivered, STAY AWAY!!! I cannot stress this enough. The customer service experience is abysmal and the call center / logistics teams don't work together to solve customer issues. They'll tell you "they're getting back to you" but then no one ever does. 100% stay away.
Otter
November 11, 2025
1 out of 5
Big Mexican guy with short hair around 5’7 following me around making me uncomfortable thinking I’m stealing Best Buy near Union Square NYC, talking smack in Spanish, even though my appearance doesn’t seem like I speak Spanish, but my born ethnicity is Mexican, Employees shouldn’t be following someone around, bad employee and bad customer service, either way everything else was fine
William P
November 08, 2025
4 out of 5
Good customer service
Francisco A
November 08, 2025
4 out of 5
Hay precios buenos. Y variedad de productos de tecnología. La atención no es la mejor hay varias ubicaciones en esta ciudad.

About Best Buy Union Square

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