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Services Offered
Geek Squad Services
Camera Experience Shop
Apple Shop
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Samsung Experience Shop- Samsung Experience Only
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Frequently Asked Questions About Best Buy Union Square
How do I check product availability at the Union Square Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Union Square Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Union Square stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Union Square Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(8605 reviews)
Sandra R
July 19, 2026
5 out of 5
Best Buy have everything
Very good
Daisy N
July 17, 2026
5 out of 5
Ive been to this location a couple of time the employees always seem like they dont want to help the customers out today was the exception until chassidy i hope am writting her name correctly truely helped me out because the other 2 employees which one was supposely a manager (female) she really had a nasty attitude and i asked her for help she send me over the front register where they had send me to her for help like i said if it wasnt for chassidy who was amazing with customer service i wouldve just gone and purchase the same item somewhere else mind you i always stay buying at bestbuy
Mark T
July 15, 2026
5 out of 5
Faith from Store Pickup went ABOVE AND BEYOND to make sure I got my emergency laptop replacement. I can’t thank her and her team enough. Also want to thank Sade who helped grab the order.
Alfredo M
July 14, 2026
5 out of 5
Fast, seamless experience. Great staff. Helpful and available and well informed.