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Frequently Asked Questions About Best Buy Union Square

How do I check product availability at the Union Square Best Buy?
How do I check my order status?
My local Union Square Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Union Square stores’ holiday hours?

Recent Reviews

4.1
(8409 reviews)
Oleg V
November 28, 2025
5 out of 5
Great store, excellent service and very clean bathrooms.
Soledad G
November 24, 2025
2 out of 5
La gente que me atendió parecía que no tenían ganas de trabajar. Me explicaron muy poco y no pude comprar lo que quería por falta de stock
Mahmudul H
November 24, 2025
1 out of 5
Please respect the customer or visitors. Everyone's time is valuable. Sales executive need more professional.
Response from Best Buy
November 24, 2025
Hey there, Mahmudul. We always aim to provide our customers with a positive and respectful experience. If you have any questions, please feel free to reach out to us on one of the social media platforms below. Also, make sure to mention your review number 74373. Facebook: @BestBuy X: @BestBuySupport Instagram: @BestBuy
tahnyuh's g
November 24, 2025
1 out of 5
The people are nice, but the systems are SO bad. We waited to be seen for 30 minutes because of one problematic customer. At which point two people behind us gave up and left. This is when a manager should come out and relieve the pressure. It did not happen.
Response from Best Buy
November 24, 2025
Hello, Thank you for the review. We can understand your frustration with having to wait to get checked out. That is not ideal. We would like to ensure your feedback is formally documented within our Corporate system to be reviewed internally by the appropriate teams. To do so, please send us a message on Facebook, Twitter/X, or Instagram, I’d recommend sending a private message or DM. Please include Google Review 74271.

About Best Buy Union Square

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