Best Buy Union Square

I had some unpleasant experiences at this location. First buying ink for my printer. I ended up purchasing the wrong ink (non-refundable) after listening to a store employee that worked in the section I was browsing in. Another after searching for an adapter accessory for a laptop. After asking two employees where to find this item...I was directed to two areas of the store that didn't have it and ended up finding it myself (back of the store). Also why do they all try to avoid customers and scramble when you need assistance? Bad enough I'm watched for and passively followed around when I come here. At least hire a more tech-savvy team, make it easy for me to make my purchase and leave respectfully.

Terrible customer service that lied to my face. I asked a group of blue shirts gathered at the copilot PC area what the customer bathroom code is, and they blatantly lied to my face about a “water pipe burst”. So I asked someone else in another area who gave me the code without a problem and the bathrooms were all clean and working perfectly. If you need to use the bathroom, just keep asking different people until someone tells the truth and gives you the code.

Good store. Shout to my man Jaden. Extremely helpful

They have good customer service