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Best Buy Union Square
Services Offered
Geek Squad Services
Camera Experience Shop
Apple Shop
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Samsung Experience Shop- Samsung Experience Only
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Frequently Asked Questions About Best Buy Union Square
How do I check product availability at the Union Square Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Union Square Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Union Square stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Union Square Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(8026 reviews)
Jacqueline S
January 27, 2025
2 out of 5
Un lugar hermoso para compras electrodomésticos y tecnología. Es aquello que siendo muy bueno, y buenas marcas ya sacaron del mercado. Ej iPhone 15 en Apple no está más, y allí lo consigues por un 40% mas económico. Pero..... ojo, nunca dejes la mercadería para luego ser retirada porque te la vuelven a vender y ahí se arma un lío bárbaro.
Michael P
January 26, 2025
5 out of 5
Always a good experience, they help me with what I need
katina j
January 20, 2025
5 out of 5
Great prices
nathalie w
January 20, 2025
1 out of 5
They are the worst when it comes to respecting the scheduled delivery. They come when they want to.
I asked for my fridge to be delivered and they came the day before. They now have to install my fridge and never showed up. Wasted the entire day waiting for them until I called.
The lady lied and said they were on their way. When I hung up and got hold of her colleague he let me know that they had to reschedule me.
I’ve been trying to get this appointment for over a month now. Horrible service.
Go to home depot, at least they are reliable and show up when they say they do.
Response from Best Buy
January 20, 2025
Hello, Nathalie,
Thank you for the review. I completely empathize with your feelings regarding the issues you've faced with your delivery and installation. We strive to stick to our planned schedules because we recognize how crucial it is for our customers to receive their services on time.
I'd like to ensure this is looked into further. Feel free to send a private message on one of our social media platforms, Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), or Instagram (instagram.com/bestbuy), with your full name, phone number, email address, and details regarding your visit, including the location, date, and approximate time. If you can also include, Google Review 64711120 in your message, it'd be appreciated.
Regards,
^Kristy