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Services Offered
Geek Squad Services
Camera Experience Shop
Apple Shop
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Samsung Experience Shop- Samsung Experience Only
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Frequently Asked Questions About Best Buy Union Square
How do I check product availability at the Union Square Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Union Square Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Union Square stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Union Square Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(8593 reviews)
Kayleigh M
June 26, 2026
1 out of 5
Do not ever buy anything online from this store they do not contact you and hold your package with their delivery drivers with no way to contact them or the company! Ridiculous time wasting nonsense
Response from Best Buy
June 26, 2026
Hi Kayleigh,
Thanks for your review. We appreciate your feedback, and welcome the opportunity to chat with you regarding any questions or concerns you may have. Feel free to reach out to us in a private message for further support.
Cesar A
June 26, 2026
5 out of 5
I’m WOW by the kind of service I get in Union Square location. I stopped by to get a microphone for my phone, usually I prefer not to bother the employees and obviously I was picking the wrong item, since I’m not a technology expert… and then from no where was next to my a young, charming and passionate about his job guy… he told me I was picking the wrong item, recommend me the one I need and in addition. I end picking a couple of items that will help me with my project. I asked his name of course and Me. Frank Cortez gave me his business card. A master of sales and hospitality. ENERGY!!!
Samira H
June 22, 2026
5 out of 5
I would like to say Mario is the best client Advisor, I had an issue with my TV delivery. Not many employees wanted to assist me. Even though, I was not purchasing anything and I had an issue. He made sure, that he will solve the problem and it took him more than an hour . I highly recommend that if you ever need a professional, amazing service when purchasing something from Best Buy, please ask for Mario. Thank you for all your help. ❤️
SM S
June 21, 2026
5 out of 5
Nice