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Best Buy Union Square
Services Offered
Geek Squad Services
Camera Experience Shop
Apple Shop
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Samsung Experience Shop- Samsung Experience Only
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Sony Experience
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Frequently Asked Questions About Best Buy Union Square
How do I check product availability at the Union Square Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Union Square Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Union Square stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Union Square Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(8542 reviews)
Abdu S
May 01, 2026
1 out of 5
I've been here for 20 minutes no help from the staff. I was shopping for instacart, unfortunately it affects my cancellation rate 😕. Get more staff here to help customers
Response from Best Buy
May 01, 2026
Hello, Abdu,
We appreciate you reaching out with your feedback. Having to wait to receive assistance can be frustrating, so we can understand your concern. We'd be happy to document your experience here on a corporate level. Please connect with us through social media. You can find us on Facebook (https://bby.me/FYd89J), Twitter/X (https://bby.me/o1nkYR), or Instagram (https://bby.me/2mr4ay). Please reference Google Review, #147724.
Serdar Y
April 29, 2026
5 out of 5
Friendly and helpful staff.
Daniel F
April 26, 2026
4 out of 5
Visité Best Buy y en general tuve una buena experiencia. La tienda es amplia, está bastante bien organizada y cuenta con una gran variedad de productos tecnológicos, como móviles, ordenadores, televisores, accesorios y otros artículos electrónicos. Resulta fácil recorrerla y comparar distintas opciones según lo que necesites.
El personal me atendió correctamente y pudo orientarme con algunas dudas que tenía sobre varios productos. La atención fue eficiente y sin demasiada espera, algo positivo teniendo en cuenta el movimiento que suele haber en una tienda tan concurrida.
La ubicación también es muy conveniente, especialmente si estás por Manhattan, ya que queda en una zona accesible y fácil de encontrar.
En cuanto a precios, hay opciones variadas y algunas ofertas interesantes dependiendo del producto. En general, me pareció una buena tienda para comprar tecnología en Nueva York, especialmente si buscas variedad y comodidad en un solo lugar.
NaturalTrini
April 22, 2026
5 out of 5
Excellent